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Welcome to the forum. Try restarting iDrive and see if that makes a difference. Push and hill in the volume button for 30 seconds. It is easiest to do while driving since you get the feedback of the reboot starting when the screen goes black.
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2021 BMW G20 M340i xDrive - Verde Ermes/Black - 03/2024.40
2019 BMW G05 X5 xDrive40i - Phytonic Blue/Cognac - 11/2023.50
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