Quote:
Originally Posted by DDP2011X5M
I've had similar experiences car shopping before and just because one dealership conducts business poorly, is not representative of the brand.
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Agreed. I had HORRIFIC experiences with my Lexus dealer and each and every Lexus service department I tried to work with (during my 39 months of HELL with a GS430).
Quote:
Originally Posted by micosilver
It is not that simple.
A car could get damaged at any point during transportation, and if it happens prior to getting to Vehicle Processing Center - it will be fixed at VPC, painted if needed, and neither the dealer of the customer will be notified.
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I think there is an amount of damage that they are able to get away with. However, once past that amount, the dealer is notified and they do not have to take the car. I'll find out what the actual amount is.