Thread: Carly for BMW
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      05-18-2019, 03:47 PM   #25
LittleJoe
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Drives: 2023 EQS 580 SUV
Join Date: Mar 2019
Location: Reading, PA

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Quote:
Originally Posted by jokinawa View Post
Quote:
Originally Posted by LittleJoe View Post
I've sent Carly Support several emails requesting a refund but the company refuses to refund the $59.99 subscription. They've been somewhat insulting. I know they're working on adding coding for the X7 but it's just the principle of it. They're advertising functionality that isn't actually available in the app for the X7. A deceptive business practice at best. So I'm stuck with it but cannot recommend Carly even if they eventually support all X7 coding. Look elsewhere.
Report it to Apple to see if they will refund it. It also probably is against Apple's Terms of Service to have an app not include advertised features.
I did report it to Apple but they replied they do not refund subscriptions without authorization. Carly refuses to refund.
Appreciate 0