Quote:
Originally Posted by home7271
Hi All,
I am trying to get my dealer to upgrade my I-Drive for free due to SIB 61 03 05. After reading the bulletin, I cannot duplicate the problem. What exactly is the problem? Did the Arrow Display disappear when a phone call comes in (en-route)? Or the Arrow Display cannot be called up? (I know that Arrow Display is not available unless a destination is chosen.)
I just called the service department and tried to wing it by complaining there is something wrong with my Arrow Display when there is a phone call..... I got nowhere with them regarding upgrading the software because they REALLY want to know the problem but I cannot explain it!
Can anyone help? What exactly is the problem and how to duplicate it? This way I would have a much better chance of getting an upgrade for FREE.
Thank you all.
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I haven't tried lately but as I remember, put both I-drive windows on the nav map and have a destination entered. Start the guidance. With both windows on Nav you will not get the turn-by-turn direction arrows to appear in the small window as it should.
Try this again with something else in the small window (such as car data). The direction arrows will appear as required to steer you to your destination.
This is kind of a pain to duplicate at the dealer since you have to be driving.
The dealer is perfectly aware of this problem and simply does not want to take the time to re-program your car since they only earn a flat fee and your car probably takes up a service bay for the better part of a day.