Appreciate the support, like I said though, im at the mercy of one dealership that has like only 4 or 5 service advisors. In California it was awesome, they competed for your business, gave you loaners, constantly gave you updates, the works. In Hawaii, your pretty much their bit*c. I'm just so surprised how easily they blew me off by saying "we ran all our tests, your car is up to date" when one of them even witnessed a discrepancy with the i-drive.
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Originally Posted by hvd.kevin
I'm sorry but F* that SA. I hate the fact that people that works at BMW dealership acts like they own the F*ing place. Such arrogant. We're buying $70K cars and they act like they're doing us a favor for providing service. Such A**hole. 
Anyways, check with the local enthusiast there and maybe they can recommend a better SA to you. That really blows, but I think you did the right thing. I hope you get your software upgrade.  |