Quote:
Originally Posted by Andrew115
Your dealer is trained (too well - and at the consumers expense) to only book jobs that pay. The svc dept can't pull cars in and not have billable time without approval. These stats are watched very closely at dealers and impact everyone. In this case they are a little to black and white on the situation. IMO they should have run it up to mgt and get an approval to keep a local client happy and to come back for more work.
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I doubt how much time would it take them to just get the launch control activated, isn't it just a matter of resetting the computer??