Quote:
Originally Posted by DrewM5
It gets better. Here is the SA's response after I specifically requested that she speak with their M Tech:
"Sorry for the delay in getting this answer for you, I spoke to both my shop foremans. They are aware that 0W30 is mentioned in the owners manual, but it is not recommended nor used here at this dealer. The parts department does not have a sorce (sic) to get that oil for them nor will the shop install it if supplied by the customer. They will only used the 5W30 at this dealer."
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Idiots, all of them; that said, I wouldn't use EITHER of the two oils detailed above. I only use M1 0W-40 European Formula, and bring it to the dealer when I reluctantly allow them (on the 10s) to change it. I change at triple the recommended frequency myself. You may say-waste. Regardless, it's my money.
The tail is wagging the dog here. Show this Yankee dealer who's boss...