Quote:
Originally Posted by kaishang
My SIL is getting nasty letters from a debt recovery agency. She used to live some place over 4 years ago. The utility co., in their opinion, didn\'t send a final bill at the time. Nor did they notice for 4 years. Recently, they did an internal audit and noticed, contacted SIL who told them to piss-off as any records which show the bill is paid, not paid, real or another error are long gone.
What is the best course of action.
BTW if you want an electricity company who SUCK and will make your life TROUBLE four years after you close your account with them, try EON.
|
She blatantly owes the money so she should pay it. I am sure if they called and said her account was in credit she would be straight on the phone asking for the money back.