[MN2///M]

Would love to see a picture of what the are calling "outside influence".

Dealer should provide you whatever evidence they are claiming is "outside influence". In most cases, good dealers will warranty anything questionable as good will unless BMW just will not reimburse them.

Either way, I would talk to Service Manager, maybe even the General Manager depending on how the SM deals with me. You also always have the option to contact BMW customer relations - 800-831-1117.

My experience with BMW over the 15 years I've been driving them is that they will go out of there way to make you happy if you are reasonable with them.