Quote:
Originally Posted by blutob2
Not sure on BMW but I've dealt with both Nissan and Hyundai on lemons. I used BBB for both after failing to resolve the issue directly with the manufacturer. Once I rolled in BBB to help, I was able to resolve both cases. For the Nissan, I was given a brand new model (2 yrs newer) and kept my existing loan. It was literally an even swap. For the Hyundai, they offered a buyback and it was essentially what I paid for the car + the add ons such as tint, PPF and powder coating wheels. However, I was also able to negotiate a cash settlement so took that instead and kept the car and later traded it in for the X7. It was not a safety or mechanical issue.
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I was wondering how helpful BBB was in resolving the matter or was it just the threat of having the BBB involved? Their rating on BBB is "F", but that may just be because they are not a BBB member.
https://www.bbb.org/us/il/schaumburg...337/complaints