had that few times in my E92 with the old style i-drive setup but not seen it so far in the new F11. only things i've had is for some reason on two occasions my ipod in the armrest has frozen and needed resetting but i put that down to the aging ipod rather than i-drive s/w.
i think a new version of the F10/F11 software is out mid-march so maybe get the dealer to recode the whole car see if that improves things. if not then could be the media controller (combox) might need replacing. again...in my old E92 i had the CIC "brain" replaced once after having multiple hangs/crashes, seemed to sort it.
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