It's not much of a shop if they can't get a broken bleeder screw out.
You might expect such a call if you took it to the local high school automotive vo-tech to have the students bleed the brakes, or your cousin's neighbor's mailmans' son to do the work, but a licensed dealer?
However this ends up, I'd make sure they knew I would set it on fire and push it down a hill before it came back here.
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I'm not completely useless, I can be used as a bad example.
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