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I think I may have figured it out. My check engine light is on. I took it in a couple of weeks ago and they state there is a bad sensor. Unfortunately, the part is not available yet. Just like the part for my seat that I'm still waiting on... Regardless, I don't think the car will remotely start when the check engine light is on. I had a similar issue on an older Yukon I drove. We'll see once I get the car fixed and retry the remote start.
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