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Update:
When I drove it home from the dealer, the amber light to SOS was off, it has never been on, and when I go to create the QR from BMWid, it doesn't even try, it now goes straight to no signal. I wonder if it was disabled? Also on the way home I got a malfunction with the SOS module error. I never saw that before.
I took it back today, I had to get the New Sales GM involved because service didn't have a loaner. I offered to rent a car from Avis, but the GM got me one out of the used car lot. I beat the Service team there this morning so I turned off the car; when I started it again, the Amber Light on the SOS module was on. But it would not create the QR code.
I heard from the Service Advisor and BMW is telling them to replace the wiring harness from the back of the head unit to the "modem".
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