the paper says revision 1 was recalled due to emission compliance and throttle "lag".
make the read that part out loud to them.
Why is your SA involved? The PA is the guy that does the dinan flash. I just pulled up into a parking spot and they cooked the ecu right there
I guess different dealers do it differently. My dealer is very nice. get to know the guy that flashes your car. you can learn alot about how things work.
One thing i found amazing was the fact that everyone seemed to like their job at the dealer. Even the lady at the food counter. That was very refreshing.