The first time I called I got Shiv on the horn. "Hello?", Shiv. "Yes, could you give me some information on the Xede (at that time) for the BMW 335i?", me. "Sure, what do you need to know?", Shiv. "Can I install it? (at this time no one had yet)", me. "Sure. We plan to provide detailed written instructions and video.", Shiv. "How can I get one?", me. "Let me have Calvin call you back to get you set up, or you can go online.", Shiv. "Thanks!", me. Hours later Calvin calls. Procede ordered. 6 weeks later it was on my doorstep. 2 months later still grinning ear to ear.
