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1) phone > settings > CarPlay > delete car
2) delete phone from car
3) press and hold mute button for 60 seconds to reboot radio
4) ensure you are not connected to any WiFi automatically (like home WiFi)
5) car > media > manage mobile devices > CarPlay
6)phone > settings > CarPlay
Your car should show in this menu, click the available car to connect.
I perform retrofits for CarPlay and when it's not connecting, it's usually there is some trace of last connection or antenna is missing. If you are not sure if antenna is there, send me the last 7 of your vin and I can check.
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