Quote:
Originally Posted by gosi
You’re missing the point. It’s only 8 dollars. Do you think they make their money 8 bucks at a time? Calling this extortion also implies you’re a cheapskate.
The battery replacement in this case was not necessary, but in 99% of other cases, for people who don’t know how to change the battery themselves, including me, it would be a nice gesture.
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If it was a nice gesture, it would have been complimentary.
What is your definition of extortion? Is there some magical dollar minimum? I encourage you to look up the actual definition. There's no dollar minimum. The dollar amount here is irrelevant. You don't touch someone else's property without their permission. You don't charge someone something without their permission. These are basic business principles and business ethics.
Let's put it to you this way. Let's say you went to the doctor's office and they decided that they wanted to replace your knee without your consent, without your permission, and without even telling you and then charged you for it. I'm pretty sure you'd lawyer up.