[BMWBear]

Originally Posted by crwjrw

I was just at the dealer today attempting to order a M50i and was informed that they have no way of knowing whether they will come with the touch screen or not. They had one 22 on the lot that they just got in and the touch screen was deleted. Decided its not worth paying MSRP on something that has (IMHO) missing pieces. Crazy they can't retrofit or just let us choose to delay the builds until they get the parts in.

Sounds like a smart move. I’d do the same if I was buying new right now.

[waqiidepp]

Any new updates on touch screens in new deliveries? My car just went into production begin status, any idea guys when will it move to begin assembly status?

[GL]

Originally Posted by waqiidepp

Any new updates on touch screens in new deliveries? My car just went into production begin status, any idea guys when will it move to begin assembly status?

My "Production Begins" was 11/5 and completed 11/16. It appears to include the touchscreen.

[Hachima]

When I was an iPhone user I made heavy use of the touch screen. While using an android phone I never user the touch screen (android auto not available for my MY)

So I can see many people getting by without the touchscreen. I've been monitoring my local dealerships X7 inventory on a weekly basis and its been scarce up until now. When inventory comes up it usually shows as 'in transit' for a while before it becomes available. Now a few suddenly instantly popped up without that status but have the touch screen delete. I suspect these are custom orders that refused delivery.

Maybe these will get snatched up fast but it could be an opportunity for some extra negotiation due to the missing baseline feature/future resale value impact.

[pana511]

Originally Posted by GL

My "Production Begins" was 11/5 and completed 11/16. It appears to include the touchscreen.

Which model did you buy? Is it a 40 or M50?

[GL]

Originally Posted by pana511

Which model did you buy? Is it a 40 or M50?

Originally Posted by pana511

Which model did you buy? Is it a 40 or M50?

M50i

[liroyan]

declined my order which is at dealership already, and placed a new order(estimated production week late December).
I wouldn't be surprised if BMW will just make new cars with whatever screens they have, and have new batches of touchless screens. If my second try gets unlucky again I'll probably just get something else and never look back again.

Thanks to this forum I'm much better informed. I'd be furious if I stomach the delivery and find out new cars with touchscreen again.

[CMBX23]

Went to the dealer today to build an M50i, one of the first things the salesman said to me was that he wouldn't know if it would have touchscreen until it was delivered. I really just don't get it, such a basic feature that BMW can't obtain. I'll be holding off a while, not spending 110k+ on a vehicle without the basic touchscreen capability, whether I'd use it or not. Very disappointed

[tlove1389]

Originally Posted by liroyan

declined my order which is at dealership already, and placed a new order(estimated production week late December).
I wouldn't be surprised if BMW will just make new cars with whatever screens they have, and have new batches of touchless screens. If my second try gets unlucky again I'll probably just get something else and never look back again.

Thanks to this forum I'm much better informed. I'd be furious if I stomach the delivery and find out new cars with touchscreen again.

Brother I'm in the exact same boat. Not only that but I sent a professional email to CEO and leadership team. Strangely enough I actual got a call back from a "customer service agent". He went through the lack of materials etc. I asked him really basic question about availability of the touch screens and he couldn't answer. Other than, it may or may not have it in future. I asked if they could simply hold my build until it's available. Meaning, keep making cars, just not mine until you have them in stock. He said they will just keep making them the order they are in. Baffles me. The craziest part is they sold my X7 I didn't take delivery of with one the hour. I just couldn't do it and it was hard to walk away. My wife wonders if we will get the same car or maybe even one with lessor options now that we re ordered. Idk. Which by they way won't go in until next week. Who knows. Sorry your in sane boat but misery does like company.

[ppnff]

I am in the same boat with my X5 up for replacement. X7 is needed for the stuff we are hauling everywhere.

From a company/supplier perspective, I can understand why they need to keep things moving - otherwise, the economy starts seizing up with capital locked up in unfinished vehicles.

From a customer perspective, I hate this outcome.

So, the choice is to play roulette and see if a touchscreen shows up, wait until the supply situation stabilizes and then order with the risk the supply situation deteriorates further or risk a higher price point with less content given the inflationary pressures. This is one big mess with customers on the losing side.

Good luck to everyone.

[Jurama81]

Originally Posted by GL

M50i

40i arrived at dealership this morning and taking delivery this afternoon. CA confirmed it does have touchscreen. Produced on 11/15

[GL]

Originally Posted by Jurama81

40i arrived at dealership this morning and taking delivery this afternoon. CA confirmed it does have touchscreen. Produced on 11/15

Congrats. Our M50i arrived yesterday, confirmed with the touchscreen.

[liroyan]

Originally Posted by tlove1389

Brother I'm in the exact same boat. Not only that but I sent a professional email to CEO and leadership team. Strangely enough I actual got a call back from a "customer service agent". He went through the lack of materials etc. I asked him really basic question about availability of the touch screens and he couldn't answer. Other than, it may or may not have it in future. I asked if they could simply hold my build until it's available. Meaning, keep making cars, just not mine until you have them in stock. He said they will just keep making them the order they are in. Baffles me. The craziest part is they sold my X7 I didn't take delivery of with one the hour. I just couldn't do it and it was hard to walk away. My wife wonders if we will get the same car or maybe even one with lessor options now that we re ordered. Idk. Which by they way won't go in until next week. Who knows. Sorry your in sane boat but misery does like company.

haha I emailed so called genius and ceo as well. got a call back asking nicely about my situation and "what's your desired outcome". I said as long as you can promise a retrofit when you have parts I don't need that $500. the guy reached back to me and said there's nothing they can do. he said he even asked if they could do something as a nice gesture but the supervisor declined.
this is the first time I feel like treated as trash, I get more respect for buying lunch from a food truck. if my second build comes short of anything I'll never buy bmw again.

[MystroX5]

Originally Posted by GL

Congrats. Our M50i arrived yesterday, confirmed with the touchscreen.

Excellent.

[BMWBear]

Originally Posted by liroyan

haha I emailed so called genius and ceo as well. got a call back asking nicely about my situation and "what's your desired outcome". I said as long as you can promise a retrofit when you have parts I don't need that $500. the guy reached back to me and said there's nothing they can do. he said he even asked if they could do something as a nice gesture but the supervisor declined.
this is the first time I feel like treated as trash, I get more respect for buying lunch from a food truck. if my second build comes short of anything I'll never buy bmw again.

Sorry but the auto industry is like this with every manufacturer. Why would they promise something they’re unsure they can deliver in a timely manner if at all? Sounds like they’re being up front so you buy what they give you or move on. Chances are you’ll face the same or worse somewhere else.

[tlove1389]

Originally Posted by BYEIL

Sorry but the auto industry is like this with every manufacturer. Why would they promise something they're unsure they can deliver in a timely manner if at all? Sounds like they're being up front so you buy what they give you or move on. Chances are you'll face the same or worse somewhere else.

I disagree. The easy answer is to not build your vehicle until they have what you ordered. Don't stop production. Build another spec car and send to a dealer. Do not stop production. Do not stop the economy. Keep building as you wish and when you have what I ordered then build mine. The current process is to build what I ordered and delete what they don't have. Which is fine except they move me back to the end of the line and make me reorder. It's like standing line at a restaurant for a table for 5. When you get to the front to get your table they say, sorry we only have a table for 3 so go to the back of the line abs wait again. The process is broken abs they don't want to fix, unless enough people that ordered start complaining. It's a joke because this can happen again and in todays world with todays tech, no reason for any of this. They can still make cars and someone will buy them, just not me.

[Saejin]

No longer an X7 owner, just traded it in. However, still like to browse as I may come back one day. They started dropping options in the 2021 model year. Night vision, RSE, and maybe 1-2 other things.

We were about to order an X5 to replace the X7, but dealer could not guarantee tooth 100% the touchscreen would be included. Option was to wait and see when it arrives, then decline if it was absent. We didn’t want to take that chance and then be delayed again by ordering another.
If BMW would have offered more of a credit, like around $2500, and if the dealer didn’t insist on selling for MSRP, maybe we would have accepted the X5.

So we jumped over to Audi. Audi at this time doesn’t have issues sourcing touchscreens, just wireless chargers and hitches.

[Scampiekat]

Originally Posted by waqiidepp

Has anyone picked up a X7 this week and can confirm that touch screen is missing ?

I picked up my x7 yesterday, it has touchscreen!!!!!

[bastula]

Originally Posted by Scampiekat

I picked up my x7 yesterday, it has touchscreen!!!!!

Congrats on the new X7! So lucky! Enjoy the ride!!!

[DravitX7]

We picked up our 2022 X7 M50i on Nov. 20th. It has the touchscreen! Only thing we could see missing was the wireless charging.

[Peteyski]

Originally Posted by Scampiekat

I picked up my x7 yesterday, it has touchscreen!!!!!

Nice…when did you place order and when did production start?

[Peteyski]

I picked up my X7 almost 2 weeks ago and unfortunately one of the touch screen deletions. Very annoyed at BMW if new builds are coming with touch-screen as they made it seem like it would be long term issue. Has anyone heard back from BMW corporate about future retro?