[xxxsapce]

Originally Posted by Ace6180G07

Agreed with all comments above. Just relaying what I heard from the dealer today.. more than likely the story will change and it will be something else next week.

One thing I can tell at least from my own experience is that these dealer are full of ShXX and will try anything to keep a customer contract as long as possible.

And I am also sure they know ShXX..

[Orient330iNYC]

Originally Posted by xxxsapce

One thing I can tell at least from my own experience is that these dealer are full of ShXX and will try anything to keep a customer contract as long as possible.

And I am also sure they know ShXX..

yeah, unfortunately they are kept in the dark. and do they really want to tell a customer "i dont know why" when they have to explain why a car has been sitting in qc for over a month?
better/easier to make up something than to say they know as much as you.

based on some educated guessing, its multiple, different component shortages, some of them i dont believe are option based.

and its pretty surprising that its happening this early on in the production run.

then again ford has 45K pickups sitting in a parking lot missing things that vary from chips to the ford emblem.

[coolerbythelake]

Hey so get this, I just called customer relations again to see if they have an update. Today's rep told me that per his internal BMW FAQs, this issue was discovered in the QC part of the build and that numerous vehicles were held back for further testing. I asked if that means they were having the issue in question and he couldn't confirm. I have to wonder if such is the case and this is why there have been vehicles sitting in QC for so long while others move through quickly.

He also said that the NHTSA will need to approve the software update as a fix before it will be released as others have said. That makes me less optimistic about a quick resolution, unfortunately.

[Orient330iNYC]

Originally Posted by coolerbythelake

Hey so get this, I just called customer relations again to see if they have an update. Today's rep told me that per his internal BMW FAQs, this issue was discovered in the QC part of the build and that numerous vehicles were held back for further testing. I asked if that means they were having the issue in question and he couldn't confirm. I have to wonder if such is the case and this is why there have been vehicles sitting in QC for so long while others move through quickly.

He also said that the NHTSA will need to approve the software update as a fix before it will be released as others have said. That makes me less optimistic about a quick resolution, unfortunately.

counterpoint though, they might have found this issue in QC but i dont believe this is the cause for the continued delays in QC. if this was the cause, theres no longer a reason to hold the cars, they would send them all to the dealers with the stop sale in place ( i'm 100% sure that the dealers have more than enough space to store them)

there are still cars that have been in qc following the stop sale- so something else is going on and i think its component shortages. this is just another added issue thats cropped up.

[coolerbythelake]

Originally Posted by Orient330iNYC

counterpoint though, if this is the cause of the qc hold, they would stop holding cars and send them all to the dealers now. there are still cars that were in qc before the announcement and are still there now. i believe we are still seeing QC delays.

they might have found this issue in QC but i dont believe this is the cause for the continued delays in QC. if this was the cause, theres no longer a reason to hold the cars, they would send them all to the dealers with the stop sale in place ( i'm 100% sure that the dealers have more than enough space to store them)

That certainly makes sense. I doubt we'll ever know for sure. I'll give them a day or two and call again for the latest gossip LOL. We can see what rep # 3 has to say.

It is kind of pathetic though. They should have a solid answer to give to people when asked. There really isn't a reason to be so coy about it.

[DMattB]

I’ll add my comment for the day…

I am taking this with a grain of salt but my sales manager called today. They reached out to the higher ups at BMW (My car has been in QC for 15 days now). He said they were holding cars at the factory hoping to get the fix and just fix it there but will now be sending the car to the dealerships so they can fix them at the dealerships and not the factory. He said they told him estimated by end of October for a fix.

Not sure how much I believe that bc I believe I saw someone had their car leave QC since the stop sale. But that’s what info I got—whether it’s true or not is TBD!

[WanderlustN]

Checked with my SA, got a text back saying that it will be a software update in late November. Guess we all have to wait.

[jphcbpa]

Originally Posted by WanderlustN

Checked with my SA, got a text back saying that it will be a software update in late November. Guess we all have to wait.

Ooooof

[jphcbpa]

Originally Posted by DMattB

I’ll add my comment for the day…

I am taking this with a grain of salt but my sales manager called today. They reached out to the higher ups at BMW (My car has been in QC for 15 days now). He said they were holding cars at the factory hoping to get the fix and just fix it there but will now be sending the car to the dealerships so they can fix them at the dealerships and not the factory. He said they told him estimated by end of October for a fix.

Not sure how much I believe that bc I believe I saw someone had their car leave QC since the stop sale. But that’s what info I got—whether it’s true or not is TBD!

I thought the qc issue was different than the stop sale software issue ?

[DMattB]

Originally Posted by jphcbpa

I thought the qc issue was different than the stop sale software issue ?

My guy is equating the two. I called to see if he could find out why it’s in QC. When he called back he said it has to do with stop sale.

He said it should leave the factory in 1-2 weeks and hopefully I will be able to get it in 3-4 weeks from them!

[WanderlustN]

Long story short, I ordered two X7 x40i from two different dealers back in Aug, one has individual trim and one does not. The one without individual trim was manufactured on 9/15 and was already on the way to the dealer last week. The one with individual trim is still in status 112. Did not experience QC problem with DHP. I ordered pretty much every possible package on that car except msport.

[Ace6180G07]

Originally Posted by WanderlustN

Checked with my SA, got a text back saying that it will be a software update in late November. Guess we all have to wait.

Wow I hope that’s not the case. Ouch…

[Orient330iNYC]

Originally Posted by DMattB

I’ll add my comment for the day…

I am taking this with a grain of salt but my sales manager called today. They reached out to the higher ups at BMW (My car has been in QC for 15 days now). He said they were holding cars at the factory hoping to get the fix and just fix it there but will now be sending the car to the dealerships so they can fix them at the dealerships and not the factory. He said they told him estimated by end of October for a fix.

Not sure how much I believe that bc I believe I saw someone had their car leave QC since the stop sale. But that’s what info I got—whether it’s true or not is TBD!

the stop sale isnt whats holding the cars in QC. no reason to. the stop sale fix is software that will be flashed at the dealer. think about it this way, if bmw did that they would quickly run out of space at the factory and then have a nightmare of all of the sudden shipping out that backlog.


plus once at the dealer you have multiple diagnostic heads and power supplies to flash cars-- many more times than whats available at the factory.

the qc delays are various shortages, and you see some evidence of this in terms of what options are being dropped. the X5 (which shares front seats with the X7) lost leather in the higher volume model, the xdrive 40i. the X7 looks like it lost IAS (and the associated dhp) in the 40i model. there are likely even shortages that are not option tied. those delays have been going on since the 23s began prod 2 months ago.

i really thing the sales end is just making sh!t up at this point because they dont really know.

[RecklessOne]

Originally Posted by Ace6180G07

Wow I hope that’s not the case. Ouch…

For what it’s worth my dealer said there is a reasonable chance this bleeds into November.

Perhaps as someone else pointed out, the fuse for the DRL might be linked to the turn signals as well (there are 4 fuses for lights - which kind of makes sense. You don’t want a water-driven short in one system to kill the fuse for the others).

The x7 manual also mentions the ability to turn off DRL in Idrive8… so I suppose you could do that.

But whatever, I think this is going to take more than days and less than months and we all just have to buckle in for the ride or bail.

[Ace6180G07]

Has anyone that picked one up and has it now actually look to see what the issue is?

My thought is that the white DRL is not going off when the turn signal is activated so you can’t see the turn signal that well.

Just my thoughts anyways. I believe if the turn signal is integrated into the DRL then then the white light has to shut off when the turn signal is on and then come back on when the turn signal turns off.

Not sure if that is what’s going on here or not. My GLS operated this way anyways when I had it.

[wtwo3]

Not sure if this is related at all, but over on the G80 forums there's currently a stop sale in place due to software related issues with the backup camera. It impacts certain cars manufactured on certain dates, and they're estimating the fix to be implemented by November.

[jphcbpa]

When a vehicle reaches QC is it fully built at that point ? What does it look like at that stage ?

[JessReegs]

For a vehicle that is currently in transit (since Friday last week), will the safety recall info by VIN flip over at some point after delivery? When will the recall typically show?

[arciga18]

Originally Posted by JessReegs

For a vehicle that is currently in transit (since Friday last week), will the safety recall info by VIN flip over at some point after delivery? When will the recall typically show?

You technically have a stop sale. not a recall. it will be tied to your VIN.

[Ace6180G07]

Originally Posted by JessReegs

For a vehicle that is currently in transit (since Friday last week), will the safety recall info by VIN flip over at some point after delivery? When will the recall typically show?

I don’t know. But my dealer keeps telling me that as of now I don’t have a stop sale icon on my build. But I’m still in QC… so maybe it will flip to stop sale once the dealer receives it?

I’ll be curious to see how your makes out and if you end up in Stop sale jail.. hope not.

[swissguy77]

Was in contact with my dealership today.

My car was sold before stop sale and I will get a official recall letter soon. They don't expect this to be fixed before November. It's also not sure that all cars are affected apparently.

Good luck to everyone

[GeorgiaBMWFan]

Originally Posted by swissguy77

Was in contact with my dealership today.

My car was sold before stop sale and I will get a official recall letter soon. They don't expect this to be fixed before November. It's also not sure that all cars are affected apparently.

Good luck to everyone

Do you have your vehicle or is it grounded?