[Kalvis]

Originally Posted by TurtleBoy

That is interesting, could be something with 8.0. Folks who have received 07/2023.53 on the X5 forum have done so using the App and not checking in the vehicle. Still waiting on confirmation but so far all of those were on 8.5 to begin with and not 8.0.

Hi All,
I have received last week OTA 07/2023.53 on my now for sale 2020 X7.

Still waiting for OTA ID 8.5 for my 2023-07-21 built, facelift X7 which came from factory with ID8 03/2023.65 version. If it would be August production then would come already with ID8.5.

Dealers has ID 8,5 version but this is ~ 140 euro cost in our region and they haven't done it yet.

As known X7 cars produced starting from 4/2023 will get iDrive 8.5 over the air Update.

[U235]

Originally Posted by Kalvis

Hi All,
I have received last week OTA 07/2023.53 on my now for sale 2020 X7 which has ID8.

Still waiting for OTA ID 8.5 for my 2023 July facelift X7 which came from factory with ID8 03/2023.65 version. If it would be August production then would come already with ID8.5.

Dealers has ID 8,5 version but this is ~ 140 euro cost in our region and they haven't done it yet.

As known X7 cars produced starting from 4/2023 will get iDrive 8.5 over the air Update.

Not sure I'm following, are you saying your dealer will update your 2023 to 8.5 for 140EUR? I know that OTAs are usually delayed and dealers have access to newer versions. This is the first I've heard of any dealer saying they have an update (regardless of cost).

[Orient330iNYC]

Originally Posted by U235

Not sure I'm following, are you saying your dealer will update your 2023 to 8.5 for 140EUR? I know that OTAs are usually delayed and dealers have access to newer versions. This is the first I've heard of any dealer saying they have an update (regardless of cost).

here in the states, bmwna has sent the dealers a bulletin saying that if they update a car in the shop to 8.5 for the sole purpose of upgrading to 8.5 the cost (shop time) will not be reimbursed as the OTA will be rolling out.
i suspect that stance is a global one
most likely the 140 EUR cost is 1 hour of shop time to flash the update since they cant bill it back under warrnaty.


the dealers have had the 8.5 update since july/aug, for MGU22 cars the 07/2023.x release is 8.5.

[U235]

Originally Posted by Orient330iNYC

here in the states, bmwna has sent the dealers a bulletin saying that if they update a car in the shop to 8.5 for the sole purpose of upgrading to 8.5 the cost (shop time) will not be reimbursed as the OTA will be rolling out.
i suspect that stance is a global one
most likely the 140 EUR cost is 1 hour of shop time to flash the update since they cant bill it back under warrnaty.


the dealers have had the 8.5 update since july/aug, for MGU22 cars the 07/2023.x release is 8.5.

Oh gotcha, I misread his post, he said he has a July 2023 X7 which I read as a 2023 X7 with a July build date (which is actually July 2022), the same as my car.

[Orient330iNYC]

Originally Posted by U235

Oh gotcha, I misread his post, he said he has a July 2023 X7 which I read as a 2023 X7 with a July build date (which is actually July 2022), the same as my car.

yup, same here, mine was july 28th 2022. i have 07/2022.33 sadly its just 8.0. if they could just add the climate menu to 8.0 i would be happy.

[U235]

Originally Posted by Orient330iNYC

yup, same here, mine was july 28th 2022. i have 07/2022.33 sadly its just 8.0. if they could just add the climate menu to 8.0 i would be happy.

Yeah 100%, just want the climate stuff, perfectly happy with the rest of the stuff in 8.

[xlover]

Originally Posted by Orient330iNYC

yup, same here, mine was july 28th 2022. i have 07/2022.33 sadly its just 8.0. if they could just add the climate menu to 8.0 i would be happy.

complain! i sent BMW genius a note to that effect, "8 needs the 8.5 climate controls". Corporate genius (not dealer) is one of the few ways to get feedback into the product teams hands.

Dealer service action is another path but its mostly for presented issues (like the carplay drift issue)

[Kalvis]

Originally Posted by U235

are you saying your dealer will update your 2023 to 8.5 for 140EUR?

Yes, dealer has sw version with ID 8.5, but since my facelift X7 has currently 03/2023.65 sw they cant update it for free as there is no recalls for it.
So if i would want sw version with ID 8.5 i ned to pay 140 euro.

[Kalvis]

Originally Posted by U235

Oh gotcha, I misread his post, he said he has a July 2023 X7 which I read as a 2023 X7 with a July build date (which is actually July 2022), the same as my car.

No, my new X7 is facelift, built date 2023-07-21, which for US would be 2024 MY.

[Saejin]

Just jumped into a 2024 X7 loaner and it has 8.5.

Still playing around with it. The climate menu is definitely better. I would think BMW could make this change easily in 8.0. It's just a GUI, so no reason 8.5 can't run on the 2023's.

Also, just in case, I asked my SA if they could install 8.5. He said they only do it if there is an issue that I'm concerned about that would require a re-install of software. If not, then they wouldn't do it.

Now I know as reported here the 2023's can't run 8.5, but don't think we've got 100% confirmation of that. Again, I haven't read every single post here, so maybe someone has. Also, I didn't get into a discussion with my SA on the nuances of 2023 vs 2024 being able to run 8.5. Looked like his assumption was all X7s could run 8.5, but they could only install it under certain circumstances.

I will 100% post back up once I get my X7 back and what the SA tells me. I did report some inconsistencies in the drivers assist cutting in and out...really due to me wearing sunglasses. He thinks that would be enough for the tech to reload with 8.5...again if they can.

[U235]

Originally Posted by xlover

complain! i sent BMW genius a note to that effect, "8 needs the 8.5 climate controls". Corporate genius (not dealer) is one of the few ways to get feedback into the product teams hands.

Dealer service action is another path but its mostly for presented issues (like the carplay drift issue)

Excuse my ignorance, what's the best way to submit something to Genius?

[huskerdoc2020]

How did you get ID8 on your 2020 X7?

[JJacksonIII]

Originally Posted by Saejin

Just jumped into a 2024 X7 loaner and it has 8.5.

Still playing around with it. The climate menu is definitely better. I would think BMW could make this change easily in 8.0. It's just a GUI, so no reason 8.5 can't run on the 2023's.

Also, just in case, I asked my SA if they could install 8.5. He said they only do it if there is an issue that I'm concerned about that would require a re-install of software. If not, then they wouldn't do it.

Now I know as reported here the 2023's can't run 8.5, but don't think we've got 100% confirmation of that. Again, I haven't read every single post here, so maybe someone has. Also, I didn't get into a discussion with my SA on the nuances of 2023 vs 2024 being able to run 8.5. Looked like his assumption was all X7s could run 8.5, but they could only install it under certain circumstances.

I will 100% post back up once I get my X7 back and what the SA tells me. I did report some inconsistencies in the drivers assist cutting in and out...really due to me wearing sunglasses. He thinks that would be enough for the tech to reload with 8.5...again if they can.

TurtleBoy posted this a few pages back. I think it ends the debate.

https://g07.bimmerpost.com/forums/at...4&d=1697293847

[Saejin]

Originally Posted by JJacksonIII

TurtleBoy posted this a few pages back. I think it ends the debate.

https://g07.bimmerpost.com/forums/at...4&d=1697293847

Yep, that's pretty definitive...oh well. Guess I'll just get ID20 when it comes time to replace the X7.

BMW used the words here...
We abandoned the previous format and instead recreated our original
Climate controls in digital form.

What they really meant...
We abandoned our loyal owners because we don't know how to manage a CI/CD pipeline

[TurtleBoy]

Originally Posted by U235

Excuse my ignorance, what's the best way to submit something to Genius?

You can call Genius at 1.844.4GENIUS (443-6487) but keep in mind that will as effective as writing it on a piece of paper and then throwing it away. From everything we have seen, including from insiders, there is no way for Genus to get information to the development teams. They are mainly there to placate complainers and have them think they are being heard.

[Saejin]

Originally Posted by Saejin

Just jumped into a 2024 X7 loaner and it has 8.5.

Still playing around with it. The climate menu is definitely better. I would think BMW could make this change easily in 8.0. It's just a GUI, so no reason 8.5 can't run on the 2023's.

Also, just in case, I asked my SA if they could install 8.5. He said they only do it if there is an issue that I'm concerned about that would require a re-install of software. If not, then they wouldn't do it.

Now I know as reported here the 2023's can't run 8.5, but don't think we've got 100% confirmation of that. Again, I haven't read every single post here, so maybe someone has. Also, I didn't get into a discussion with my SA on the nuances of 2023 vs 2024 being able to run 8.5. Looked like his assumption was all X7s could run 8.5, but they could only install it under certain circumstances.

I will 100% post back up once I get my X7 back and what the SA tells me. I did report some inconsistencies in the drivers assist cutting in and out...really due to me wearing sunglasses. He thinks that would be enough for the tech to reload with 8.5...again if they can.

Dealer didn't even attempt to load 8.5...wouldn't have worked anyway based on the reports here.

However, they did do some troubleshooting on the drivers assist. Couldn't find anything, but went through some of the major components and tested them. So all is good there.

I did get to play around with 8.5 some. I noticed some of the apps were changed or consolidated, so at first it was hard to find some things.
The biggest change I saw was the climate control. I think the changes were for the better, but nothing to get frustrated about.

Yesterday the temps in TX dropped down to the 40's. I simply adjusted the temp up to 73-75 and it was fine. I didn't need to adjust the vent speed, or anything else since all was on auto.

[BMWMN1971]

Getting tired of this conversation. Have a 03/2023 built X7 so won’t get the “upgraded” system. Car looks fine the way it is. I think that after owning several BMW cars I am used to know that even though you buy a brand new $100k car today, that car is outdated tomorrow because BMW decided to launch something different that you won’t be able to get into you 1 day old car. It is frustrating but it is what it is. If that is not acceptable, better to buy a Tesla. Anyway, the current system in the X7 is fine and it does not take away how awesome this car is.

[mitch65]

Originally Posted by BMWMN1971

Getting tired of this conversation. Have a 03/2023 built X7 so won’t get the “upgraded” system. Car looks fine the way it is. I think that after owning several BMW cars I am used to know that even though you buy a brand new $100k car today, that car is outdated tomorrow because BMW decided to launch something different that you won’t be able to get into you 1 day old car. It is frustrating but it is what it is. If that is not acceptable, better to buy a Tesla. Anyway, the current system in the X7 is fine and it does not take away how awesome this car is.

I agree. I asked my wife if she cared about the updated i Drive and she said, "I use Car Play so I don't care about their system". Also our 2023 was $5,000 less than the same build on a 2024.

[BMWMN1971]

Originally Posted by mitch65

I agree. I asked my wife if she cared about the updated i Drive and she said, "I use Car Play so I don't care about their system". Also our 2023 was $5,000 less than the same build on a 2024.

Bingo!!! Same here. My wife still uses an iPhone 8 and the X7 is her car so that tells a lot about how much she cares.

Now, here is what pisses me off about BMW. Back in the day I bought an X5 and asked my SA if there were any changes coming in the next model. “Oh, it is exactly the same car.” I got the X5 with the yellow angel eyes and two months later the new ones came with LED. Now, many years after not getting a BMW, I got the X7 for my wife in 03/2023. I asked the SA if the 2024 model had anything different and again the answer was “no, it is the same car.” Well, same car with an old system. So the point is that I would rather have BMW be very upfront about what is changing in the new cars and let us decide if it worth $5k more. For example, I bought my son a 2023 Honda CRV. A year later the 2024 model came out and you cannot find a single screw that is different. Absolutely nothing!!! That makes you fell good about having the car. BMW changes way too much. Porsche is really good in keeping the cars “new” since they rarely make changes unless a total remodel.

[xlover]

Originally Posted by TurtleBoy

You can call Genius at 1.844.4GENIUS (443-6487) but keep in mind that will as effective as writing it on a piece of paper and then throwing it away. From everything we have seen, including from insiders, there is no way for Genus to get information to the development teams. They are mainly there to placate complainers and have them think they are being heard.

Some truth to your comment l. Definitely true for an individual issues or one offs. However, volume of consistent complaints will reach upward. Notations of call or email reason go into a crm system. At minimum they track these to see if there are issues they need to develop specific verbiage for. Which usually will land the complaint on the desk of the product manager to review.

BMW obviously knows the 8 climate interface is sub par, that’s why they changed it to something simpler in 8.5. If no one complained about 8 they wouldn’t have changed 8.5. So the hard work is done. The key is that they know the OS (and brand) experience for those with 8 is putting future loyalty at risk because we know they could take action.

Maybe they are stupid, maybe not, but on avg NPS and brand loyalty increase an outsized amount when improvements are made to in market or post purchase experiences (Hi Tesla/apple). And the reverse when things that could be fixed are ignored.