X7 Headlight Issue

Jal1977 · 01-29-2023, 12:09 PM

Hi All,

I just noticed the outer rim headlight on the passenger side of a new-to-me 2019 CPO x7 is out. Any ideas on a fix would be appreciated. I have a message in with the dealer to see if they’ll cover it, but haven’t heard back yet.

I’ve tried to attach a picture. Thanks for any help.

BMW5and7 · 01-29-2023, 12:26 PM

That can lead to a very expensive repair. CPO warranty does not cover headlights per my understanding. However, depending on how long it hsa been since you purchased it from them, they should fix it at no charge to you as a courtesy. Search for photos from day-1, and see if you see the same? I also think there is a standard 60-90 days mandatory coverage wherein they have to fix any issues regardless of which warranty you have by law (not sure about pre-existing vs new issues coverage).

Ace6180G07 · 01-29-2023, 02:05 PM

Good news is that the eyebrow/lip LED that is out is lighted by a module that screws into the top or side of the headlight assembly.

I agree dealer should fix. At least the whole headlight assembly doesn’t need to be replaced.

It looks like this below. This the bottom that lights the light. The top of it is a finned heatsink. I had to replace one in my X5 once. Thought I was looking at a whole headlight. But happy to find out that it was just this module. They are a couple of hundred bucks. Not crazy. You could probably get one off of eBay for cheaper also. Just make sure is a Genuine BMW part.

Bad news is that it looks like the outer one is out. This means that the bumper cover and headlight would need to be removed to replace it. See next picture. The one that out on your X7 is the outer one with the arrow pointing to it. The other one circled is the same thing but for the other light inside. Unfortunately the one you have out is harder to get to.

Jal1977 · 01-29-2023, 02:26 PM

Thanks—I’ll check back with the dealer and let you know what happens.

mitch57 · 01-29-2023, 02:31 PM

You might try giving the dealer the following Service Information Bulletin (SIB) and see if they will honor the fix under CPO or at least a Good Will fix.

https://static.nhtsa.gov/odi/tsbs/20...00241-9999.pdf

Ace6180G07 · 01-29-2023, 02:35 PM

Quote:

Originally Posted by mitch57

You might try giving the dealer the following Service Information Bulletin (SIB) and see if they will honor the fix under CPO or at least a Good Will fix.

https://static.nhtsa.gov/odi/tsbs/20...00241-9999.pdf

Good find. I didn’t even know this was out….

gaff0486 · 02-01-2023, 06:49 AM

This happened to our X7 as well. Dealer ended up replacing the entire headlight...

Jal1977 · 03-02-2023, 01:40 PM

As an update, the dealer replaced the entire headlight under warranty. Took a few days since the parts are limited. Thanks for your responses.

XSeven21 · 10-24-2023, 01:09 PM

My 2021 M50i w/ laser light is currently with the dealer for this same issue. They are replacing the passenger headlight assembly. So glad it's covered under warranty! That's a really poor design requiring the replacement of the entire headlight because of a small light module.

Thanks to this info, the dealer couldn't BS me into thinking it was something else.
Thank you all!

smp · 10-24-2023, 04:57 PM

The dealer is not replacing the headlight because a module is out. The dealer is replacing the headlight because the LED module burned the light tube in the headlight.

01-29-2023, 12:09 PM	#1
Jal1977 Registered 2 Rep 3 Posts Drives: BMW x7 Join Date: Jan 2023 Location: Chicago iTrader: (0)	X7 Headlight Issue Hi All, I just noticed the outer rim headlight on the passenger side of a new-to-me 2019 CPO x7 is out. Any ideas on a fix would be appreciated. I have a message in with the dealer to see if they’ll cover it, but haven’t heard back yet. I’ve tried to attach a picture. Thanks for any help. Attached Images
	Appreciate 0 Tweet Quote

01-29-2023, 12:26 PM	#2
BMW5and7 Lieutenant Colonel 1062 Rep 1,514 Posts Drives: X7;X5;S-Class;Navigator Join Date: Jul 2022 Location: U.S. and Germany iTrader: (0)	That can lead to a very expensive repair. CPO warranty does not cover headlights per my understanding. However, depending on how long it hsa been since you purchased it from them, they should fix it at no charge to you as a courtesy. Search for photos from day-1, and see if you see the same? I also think there is a standard 60-90 days mandatory coverage wherein they have to fix any issues regardless of which warranty you have by law (not sure about pre-existing vs new issues coverage).
	Appreciate 0 Quote

01-29-2023, 02:05 PM	#3
Ace6180G07 First Lieutenant 264 Rep 385 Posts Drives: 2022 X7 M50i / 2024 X5 40i Join Date: Sep 2022 Location: Upstate NY iTrader: (1)	Good news is that the eyebrow/lip LED that is out is lighted by a module that screws into the top or side of the headlight assembly. I agree dealer should fix. At least the whole headlight assembly doesn’t need to be replaced. It looks like this below. This the bottom that lights the light. The top of it is a finned heatsink. I had to replace one in my X5 once. Thought I was looking at a whole headlight. But happy to find out that it was just this module. They are a couple of hundred bucks. Not crazy. You could probably get one off of eBay for cheaper also. Just make sure is a Genuine BMW part. Bad news is that it looks like the outer one is out. This means that the bumper cover and headlight would need to be removed to replace it. See next picture. The one that out on your X7 is the outer one with the arrow pointing to it. The other one circled is the same thing but for the other light inside. Unfortunately the one you have out is harder to get to. Attached Images Last edited by Ace6180G07; 01-29-2023 at 02:24 PM..
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01-29-2023, 02:26 PM	#4
Jal1977 Registered 2 Rep 3 Posts Drives: BMW x7 Join Date: Jan 2023 Location: Chicago iTrader: (0)	Thanks—I’ll check back with the dealer and let you know what happens.
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01-29-2023, 02:31 PM	#5
mitch57 Lieutenant Colonel 805 Rep 1,790 Posts Drives: 2020 BMW X7 xDrive40i Join Date: Oct 2019 Location: Pacific Northwest iTrader: (0)	You might try giving the dealer the following Service Information Bulletin (SIB) and see if they will honor the fix under CPO or at least a Good Will fix. https://static.nhtsa.gov/odi/tsbs/20...00241-9999.pdf
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02-01-2023, 06:49 AM	#7
gaff0486 Private 24 Rep 89 Posts Drives: 2014 S5 Join Date: Aug 2012 Location: 216 iTrader: (1)	This happened to our X7 as well. Dealer ended up replacing the entire headlight...
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03-02-2023, 01:40 PM	#8
Jal1977 Registered 2 Rep 3 Posts Drives: BMW x7 Join Date: Jan 2023 Location: Chicago iTrader: (0)	As an update, the dealer replaced the entire headlight under warranty. Took a few days since the parts are limited. Thanks for your responses.
	Appreciate 1 abcsoup184.50 Quote

10-24-2023, 01:09 PM	#9
XSeven21 Registered 0 Rep 1 Posts Drives: BMW X7 M50i Join Date: Oct 2023 Location: Eastern United States iTrader: (0)	My 2021 M50i w/ laser light is currently with the dealer for this same issue. They are replacing the passenger headlight assembly. So glad it's covered under warranty! That's a really poor design requiring the replacement of the entire headlight because of a small light module. Thanks to this info, the dealer couldn't BS me into thinking it was something else. Thank you all!
	Appreciate 0 Quote

10-24-2023, 04:57 PM	#10
smp Enlisted Member 24 Rep 46 Posts Drives: BMW X7, Audi S3 Join Date: Apr 2019 Location: CS TX iTrader: (0)	The dealer is not replacing the headlight because a module is out. The dealer is replacing the headlight because the LED module burned the light tube in the headlight.
	Appreciate 0 Quote