[MB21]

Does anyone has issues with remote start over the phone and remote 3D view?

Mine was problematic now does not work at all

[Jarecki]

Remote start works for me (but can take some time), unlike remote 3D view, which literally never, not once, worked...

[dmann33]

Be sure for remote view that you 1) have the same user added to the car as you are using on the app and 2) that you then go into the Data privacy option on the idrive (car settings > general settings) and tuck the box to enable remote view.

It will be disabled by default (on the car). And if you don’t have the same email address (user) on both the car and app - it won’t work.

[Jarecki]

Yeah, I've done all that... It just never works.

[dmann33]

Originally Posted by Jarecki

Yeah, I've done all that... It just never works.

OK - sorry to hear about that. Do make sure that if you have more than one user in the Idrive of the car that each of them have the Data privacy setting checked as it is not a global setting, but a user specific one.

[CruiseControl]

Originally Posted by dmann33

OK - sorry to hear about that. Do make sure that if you have more than one user in the Idrive of the car that each of them have the Data privacy setting checked as it is not a global setting, but a user specific one.

This is interesting. I never knew this and it might be why I could not get Connected for my wife, the 2nd driver working. I will take a look.

[MB21]

Originally Posted by dmann33

Be sure for remote view that you 1) have the same user added to the car as you are using on the app and 2) that you then go into the Data privacy option on the idrive (car settings > general settings) and tuck the box to enable remote view.

It will be disabled by default (on the car). And if you don't have the same email address (user) on both the car and app - it won't work.

I have both 1 and 2 correct and still problems

[MB21]

Originally Posted by dmann33

OK - sorry to hear about that. Do make sure that if you have more than one user in the Idrive of the car that each of them have the Data privacy setting checked as it is not a global setting, but a user specific one.

I need to check for my wife then

[MB21]

Originally Posted by MB21

I need to check for my wife then

Update

My wife's key was also coded correctly.

I brought the car to the dealer and now they keep it 2 days and extended till Monday apparently there is something wrong with my iDrive. At leas now dealer admits there is something wrong