[Bandit67]

Anyone having trouble connecting your car to the app? My car won't connect to My Bmw Id...says "No Mobile Data Reception at Current Location"?
BMW "genius" couldn't seem to figure out how to connect me? Suggested I might need a new module?? Not sure what that is....

Anyone have any advice?

Many thanks!

[turnem05]

Originally Posted by Bandit67

Anyone having trouble connecting your car to the app? My car won't connect to My Bmw Id...says "No Mobile Data Reception at Current Location"?
BMW "genius" couldn't seem to figure out how to connect me? Suggested I might need a new module?? Not sure what that is....

Anyone have any advice?

Many thanks!

No issues on any of my BMWs with this. Have you paired your phone within the car? Tried moving the car to a different location with a clear view of the sky?

[Bandit67]

I have. Reset Idrive, Wifi, Bluetooth, and app is up to date...was hoping to avoid taking it to the dealer....but I may have too. Thx for your input!

[turnem05]

Originally Posted by Bandit67

I have. Reset Idrive, Wifi, Bluetooth, and app is up to date...was hoping to avoid taking it to the dealer....but I may have too. Thx for your input!

That's bizarre. Must be a programming issue or a hardware issue.

I think you'll be forced to take it into the dealership.

[salfeet84]

Originally Posted by Bandit67

I have. Reset Idrive, Wifi, Bluetooth, and app is up to date...was hoping to avoid taking it to the dealer....but I may have too. Thx for your input!

Happened to me 2 weeks ago, I deleted the virtual key from my iPhone then reinstalled it and app started working again, the phone key wasn’t working that well either. If you’re using iPhone try doing it to see if it helps

[Andrey K]

Originally Posted by Bandit67

I have. Reset Idrive, Wifi, Bluetooth, and app is up to date...was hoping to avoid taking it to the dealer....but I may have too. Thx for your input!

did you visit your dealer? i have same issue. not solved

[Bandit67]

Mine has been at the dealer for the past 7 days for this. Originally, they said BMW had to "reset" something...before resetting things at the dealer....that didn't work. Then they said the TCU (telematics Communication Unit i think) was faulty....they replaced that...still not fully working. The dealer has had a BMW engineer supposedly "working on the issue"....to no avail yet. Dealer said there are 2 more modules that could be the issue....so we keep moving...at a snails pace.

They really don't seem to know the computer side of their cars that well. Will let you know if mine gets fixed and what solved the problem.

[BVB09]

same issue for me. will need dealer to fix it. my app states that the update has no expired.

[Brayden Marshall-BMW P.S]

I'm curios is the product specialist was new, And I would love to try and diagnose this, I've never had an issue setting up someone's app to the vehicle. If you still cant get it let me know.

[hasfer77]

It appears there might be an issue with the connection between the car and the app. Please ensure both devices are updated with the latest software versions and try reconnecting. If the problem persists, contact customer support for assistance.

[miley85]

Originally Posted by hasfer77

It appears there might be an issue with the connection between the car and the app. Please ensure both devices are updated with the latest software versions and try reconnecting. If the problem persists, contact customer support for assistance.

Troubleshooting steps like updating software and reconnecting are crucial for resolving connection issues between your car and the app. If problems persist, reaching out to customer support ensures prompt assistance. Keep driving smoothly.