[Davidhardy]

Originally Posted by srix7

The error popped up only for few seconds, just had a glimpse of it on iDrive while I was focusing to safely get to the shoulder. It’s gone, don’t see it in the app or notifications on iDrive. This is the sad part, called the dealer and he says no appointments for next 2 weeks, if it stops next time call road side assistance. Not sure I can trust this car anymore, had a few check engine lights few weeks back, no alerts but they disappear after a restart.

Have been using Lexus, Audi, Mercedes in the past not once have such issues. Scared to drive the family around. Also more reason for my wife to tell “Didn’t I tell you to buy another Audi or Merc” 😀

Do you know when your x7 was built?

[srix7]

Originally Posted by Davidhardy

Do you know when your x7 was built?

Built Aug 2nd, sat in QC for 46 days and then in stop sale for 22 days.

[srix7]

I usually take my family for a road trip during Christmas (~3k - 4k miles), all my previous cars had been very reliable never caused me trouble. I don’t know if I can trust this one.

[Davidhardy]

Originally Posted by srix7

I usually take my family for a road trip during Christmas (~3k - 4k miles), all my previous cars had been very reliable never caused me trouble. I don't know if I can trust this one.

It appears my "lemon" x7 built in august sometime is repaired now.-it had a host of ghost errors that disappeared as fast as they came up. It sounds to me like they had some bad chips/modules that led to lemon status due to supply restraints: Ie too much time to receive parts. Mine was in diagnostics for a few weeks and then just sat while "waiting for a new part."

My point is, perhaps the constraint has eased, and when you take yours in for diagnosis (assuming it's the same issue), they'll be able to repair but also quickly.

[Ace6180G07]

As I said above this has happened a few times. Check out page 6 of this thread.

Here’s the thing. I would imagine that the vehicle thought it saw something and applied the brakes. Therefore I don’t believe there will be any errors / codes stored because it wasn’t really a fault. OR it went into SOS because it thought the driver passed out or was incapacitated. I had this happen once in my 2020 X5. I had the driver assistance package in the X5. Never used it so I did not order it with the LCI X7.

To the driver it’s a big issue. To the vehicle it was just acting as it would have IF there was a vehicle or pedestrian in the way.

This will be a tough one to diagnose for sure.

[HoustonBMW]

I bought a brand new X7 2023 few months ago. I drove it for 900 miles with no problems. Suddenly, while driving it, it dropped dead in the middle of the road with no warning whatsoever. The dashboard was black and I wasn't able to turn on the engine.

Car was towed to dealership and at first they did not know what was wrong with it. They consulted with an engineer from BMW to inspect the car and they still did not know how to fix it. They promised to replace the car after I submitted a complaint to BMW headquarters. Two months later while on the waiting list for the replacement car, the service department calls me. Apparently, they replaced the engine or part of the engine and the car is running again. They drove it for 400 miles with no problems and they want to return to me. Has anyone experienced anything like this?

[gsobol]

Originally Posted by HoustonBMW

I bought a brand new X7 2023 few months ago. I drove it for 900 miles with no problems. Suddenly, while driving it, it dropped dead in the middle of the road with no warning whatsoever. The dashboard was black and I wasn't able to turn on the engine.

Car was towed to dealership and at first they did not know what was wrong with it. They consulted with an engineer from BMW to inspect the car and they still did not know how to fix it. They promised to replace the car after I submitted a complaint to BMW headquarters. Two months later while on the waiting list for the replacement car, the service department calls me. Apparently, they replaced the engine or part of the engine and the car is running again. They drove it for 400 miles with no problems and they want to return to me. Has anyone experienced anything like this?

That's an interesting one ... So, let's summarize: dead BRAND NEW vehicle after 900 miles, dealer takes it, takes 2 months to fix it, THEN drives it around for 400 miles AND wants you to take it back

Stick to your guns and get a replacement. No way in hell I would take that lemon back.

[MystroX5]

Originally Posted by HoustonBMW

I bought a brand new X7 2023 few months ago. I drove it for 900 miles with no problems. Suddenly, while driving it, it dropped dead in the middle of the road with no warning whatsoever. The dashboard was black and I wasn't able to turn on the engine.

Car was towed to dealership and at first they did not know what was wrong with it. They consulted with an engineer from BMW to inspect the car and they still did not know how to fix it. They promised to replace the car after I submitted a complaint to BMW headquarters. Two months later while on the waiting list for the replacement car, the service department calls me. Apparently, they replaced the engine or part of the engine and the car is running again. They drove it for 400 miles with no problems and they want to return to me. Has anyone experienced anything like this?

That is the dealers car now as they were using it as such. No way ever would I take that car back and I would chew out the service manager even suggesting I take back a dealership used vehicle. Tell them you have some used chewing gum you want them to buy.

[tantheaux]

Today, February 19, 2023, my 2023 BMW X7 M60i, with just over 6,000 miles, gave me the “stop driving, call roadside assistance” message… citing that the charging system was not working. Great! Based on this forum, I’m in for an ordeal. I traded my 2022 X7 40i because of all the great updates and enhancements to the new M platform. That may have been a critical mistake. I absolutely love the vehicle, but if this turns into a three month sh!tshow, I may have to change brands. If I wanted luxury with poor reliability, I’d have bought a Range Rover. 😕

[JHarb15]

Well heading to the dealership for the 4th time. All towed from my driveway. I’ve tried to be patient but all driver assistance systems just randomly shut off. I am officially over it. Tried to be patient but I do not feel it’s safe to drive this car.

[Brigitte]

Originally Posted by JHarb15

Well heading to the dealership for the 4th time. All towed from my driveway. I’ve tried to be patient but all driver assistance systems just randomly shut off. I am officially over it. Tried to be patient but I do not feel it’s safe to drive this car.

Good luck...I hope you get it resolved! This is the 4th time?!Maybe you should ask for a buyback...

[bellis78757@yahoo.com]

I'll keep this short. Do not purchase a 23 X7. The vehicle is what I call a 'Covid car' and the build lacks quality and testing. Mine had successive AC, suspension, infotainment failures, the ventilated seats were a joke and the Apple Play system never connects....After being in the shop at least 5x and after repeated conversations with BMW corporate requesting a refund or replacement, to which they too zero accountability and refused to support my case....I got rid of it and got a bulletproof Ford Platinum Expedition, which works perfectly. It is not an X7, but the car works. I lost money on the X7 and most importantly, my time...This will likely be the last BMW I ever purchase, after a long 30 year history with this brand...I currently have an X5 and a 330, and will be replacing these cars with Porsches very soon...Porsche is a brand that stands behind their vehicles, and the quality is never in question. If you must have an X7, I would wait for the 2025 models.

[Brigitte]

Originally Posted by bellis78757@yahoo.com

I'll keep this short. Do not purchase a 23 X7. The vehicle is what I call a 'Covid car' and the build lacks quality and testing. Mine had successive AC, suspension, infotainment failures, the ventilated seats were a joke and the Apple Play system never connects....After being in the shop at least 5x and after repeated conversations with BMW corporate requesting a refund or replacement, to which they too zero accountability and refused to support my case....I got rid of it and got a bulletproof Ford Platinum Expedition, which works perfectly.

WOW! I almost bought one...I selected the options..the exterior/interior colors...etc. Then after reading about the many problems people are having with their 2023 X7...I changed my mind and bought a 2023 Mazda CX-9...so far I'm very happy with it...keeping my fingers crossed!

Good luck with your Ford Expedition...

[RP2023]

Following up on my post from December. So I got the car back in late December after 3 months in the shop (I drove it for less than a week at that point). The service records show that they tried to swap modules 3 times until they got it fixed, each time waiting for weeks to get parts from Germany. It was fine for 2 months and last week had a complete system failure, making it undrivable. I think 14 or 15 error messages popped up, power steering was out, 4WD failure, suspension failure, etc. Brought it back to the shop and that's where it will stay for good.

[Brigitte]

Originally Posted by RP2023

Following up on my post from December. So I got the car back in late December after 3 months in the shop (I drove it for less than a week at that point). The service records show that they tried to swap modules 3 times until they got it fixed, each time waiting for weeks to get parts from Germany. It was fine for 2 months and last week had a complete system failure, making it undrivable. I think 14 or 15 error messages popped up, power steering was out, 4WD failure, suspension failure, etc. Brought it back to the shop and that's where it will stay for good.

I feel so bad for you. This is not right! This is a very expensive car...you expect much better than that. Your car definitely qualifies under the lemon laws. Good luck..

[shimalkharia]

I had a similar issue with my new BMW a while back, and it turned out to be a glitch in the computer system that the first repair shop couldn't figure out. It was incredibly frustrating, but I ended up taking it to a different shop, and they were able to diagnose and fix the problem.As for the towing situation, I've been there too – waiting for hours for a tow truck is beyond frustrating, especially when you're already stressed about the car. If you ever find yourself in a similar situation, I'd recommend looking into affordable tow truck options in your area. It can really save you from those long waits.