[Whipple]

Originally Posted by CitrusgutsIS

thanks but do you think that they will switch out the goodyears with michelins free of cost? and i have to finall see what happens tommorow when they finally drop the car off to life quality

No,
I think they will try hard not to replace your tires with Michelins but replace the goodyears you damaged ,you don't have tire insurance so it falls on Goodyear that is only 1 year warranty, once the tire is one year old or worn to there specs your on your own $500 a tire, if you have tire insurance it falls on BMW for your defense then you might have a better chance to get Michelins, the best you can do is bitch to them the problems these tires have and maybe because it's so new and it's a M sport they will do it .Good Luck!

[RH512]

Originally Posted by CitrusgutsIS

thanks but do you think that they will switch out the goodyears with michelins free of cost? and i have to finall see what happens tommorow when they finally drop the car off to life quality

In answer to your question, it seems to depend. I did get them to give me the tire of my choice, Michelin PSS. Others have not be given the same choice.

First call Goodyear Customer Assistance Center 1-800-321-2136, get a reference number for your case. Guess it partly the luck of the draw but some of the personnel are well aware of the problems and are very helpful. They will send you to a Goodyear store or authorized retailer. This retailer seems to impact the experience and the result although I don't know how to predict who will be most helpful.

I can tell you Eddie at the Goodyear store in Englewood, NJ was very helpful to me.

Good Luck.

[Whipple]

I just ordered 535xi Sport,So there is a chance I can request the tire of my choice?and how are the Michelin rfts vs the Goodyears any problems?I would really like to stay away from Goodyear tires if I can because of the experience I had with an Srt8 Jeep,I had a few fixes because of golfballs on the sidewall

[arthman]

crap. was washing my rims yesterday and noticed 2 large bubbles 180 degrees apart on driver front tire. Goodyear eagle LS2 245/40R19 - 535ix, with sport option (not M). car is 2 months old, 3,000 miles, driven by the most conservative BMW owner on this forum, on decent central PA roads. What the HECK!!

After now reading all these posts I feel completely duped. purchased car 2 months ago, dealer obviously knows there are problems. if they had said... wouldn't get this option because we have had issues with low profile Goodyear RFTs, or even would definitely by insurance because of issues if you really want these options, I would have still bought a BMW.

Instead, no discussion, do you want tire insurance (no - I have driven for 35 years, only had a hand full of nails, never bent a rim OR had a defective tire). I am really ticked off.

Spoke with service manager, needs to inspect car. If "signs of impact" (wouldn;t tell me how they tell this) then no coverage, $400 to order a backordered tire, etc. Of course there are signs of impact, I drive on a damn road. Where do they expect us to drive?

This is all bull. BMW needs to fess up that they should never have sold these rims and these tires on a $75,000 auto that, gee whiz, you want to drive on a ROAD. I already logged my complaint on the NHTSA website. I don;t know anything about class action suits, but I can tell you that this is my second BMW, and while I loved my first one, that unless this is rectified, BMW has lost me as a future customer and I will spread the word about this to everyone I know contemplating buying a BMW, and if everyone else did that, maybe there would be enough oomph for BMW to stand tall and admit their mistake.

Can you tell I am ticked?

[scottz5]

Originally Posted by arthman

crap. was washing my rims yesterday and noticed 2 large bubbles 180 degrees apart on driver front tire. Goodyear eagle LS2 245/40R19 - 535ix, with sport option (not M). car is 2 months old, 3,000 miles, driven by the most conservative BMW owner on this forum, on decent central PA roads. What the HECK!!

After now reading all these posts I feel completely duped. purchased car 2 months ago, dealer obviously knows there are problems. if they had said... wouldn't get this option because we have had issues with low profile Goodyear RFTs, or even would definitely by insurance because of issues if you really want these options, I would have still bought a BMW.

Instead, no discussion, do you want tire insurance (no - I have driven for 35 years, only had a hand full of nails, never bent a rim OR had a defective tire). I am really ticked off.

Spoke with service manager, needs to inspect car. If "signs of impact" (wouldn;t tell me how they tell this) then no coverage, $400 to order a backordered tire, etc. Of course there are signs of impact, I drive on a damn road. Where do they expect us to drive?

This is all bull. BMW needs to fess up that they should never have sold these rims and these tires on a $75,000 auto that, gee whiz, you want to drive on a ROAD. I already logged my complaint on the NHTSA website. I don;t know anything about class action suits, but I can tell you that this is my second BMW, and while I loved my first one, that unless this is rectified, BMW has lost me as a future customer and I will spread the word about this to everyone I know contemplating buying a BMW, and if everyone else did that, maybe there would be enough oomph for BMW to stand tall and admit their mistake.

Can you tell I am ticked?

I am sure BMW is not happy either and I bet they have a contract with GY.

Make you life easy brother and just ditch the RFT all together. These tires are not perfected yet.

[RH512]

Originally Posted by arthman

crap. was washing my rims yesterday and noticed 2 large bubbles 180 degrees apart on driver front tire. Goodyear eagle LS2 245/40R19 - 535ix, with sport option (not M). car is 2 months old, 3,000 miles, driven by the most conservative BMW owner on this forum, on decent central PA roads. What the HECK!!

After now reading all these posts I feel completely duped. purchased car 2 months ago, dealer obviously knows there are problems. if they had said... wouldn't get this option because we have had issues with low profile Goodyear RFTs, or even would definitely by insurance because of issues if you really want these options, I would have still bought a BMW.

Instead, no discussion, do you want tire insurance (no - I have driven for 35 years, only had a hand full of nails, never bent a rim OR had a defective tire). I am really ticked off.

Spoke with service manager, needs to inspect car. If "signs of impact" (wouldn;t tell me how they tell this) then no coverage, $400 to order a backordered tire, etc. Of course there are signs of impact, I drive on a damn road. Where do they expect us to drive?

This is all bull. BMW needs to fess up that they should never have sold these rims and these tires on a $75,000 auto that, gee whiz, you want to drive on a ROAD. I already logged my complaint on the NHTSA website. I don;t know anything about class action suits, but I can tell you that this is my second BMW, and while I loved my first one, that unless this is rectified, BMW has lost me as a future customer and I will spread the word about this to everyone I know contemplating buying a BMW, and if everyone else did that, maybe there would be enough oomph for BMW to stand tall and admit their mistake.

Can you tell I am ticked?

I least in my case, Goodyear stepped up to deal with the problem. Dealer did not!

You have a separate warranty from Goodyear for the tires, it's on the CD that came with the printed manual. Warranty is replacement for 1 year or 2/32 of wear for any road hazards. Goodyear will honor that commitment, or I should say they did for me.

[crmgr]

You're not going to be able to request a tire of choice. BMW makes and spec's out a 535XI with run-flat all season tires. There is only one tire in a 245-40-19, a Goodyear LS2. No other company makes this size in an AS run-flat. Thus the problem for BMW. They have a bad tire. Everyone by now knows it. If they let you switch to say a Michelin run-flat it will be a performance/summer tire. The liability would be huge for BMW if you then drove it into a guard rail or into opposing traffic in winter not knowing the limitations of that tire. Same issue to a lesser extent if they let you swap it out with a non-run flat. You don't have a spare. You or your wife get stranded at night without a spare and something happens.

Right now if you don't want the all-season LS2 run-flat all season you'll have to order the 535I M-Sport. Most are coming with either Dunlap, Goodyear or perhaps Michelin performance/summer run-flats.

Originally Posted by Whipple

I just ordered 535xi Sport,So there is a chance I can request the tire of my choice?and how are the Michelin rfts vs the Goodyears any problems?I would really like to stay away from Goodyear tires if I can because of the experience I had with an Srt8 Jeep,I had a few fixes because of golfballs on the sidewall

[Whipple]

[QUOTE=crmgr;9912800]You're not going to be able to request a tire of choice. BMW makes and spec's out a 535XI with run-flat all season tires. There is only one tire in a 245-40-19, a Goodyear LS2. No other company makes this size in an AS run-flat. Thus the problem for BMW. They have a bad tire. Everyone by now knows it. If they let you switch to say a Michelin run-flat it will be a performance/summer tire. The liability would be huge for BMW if you then drove it into a guard rail or into opposing traffic in winter not knowing the limitations of that tire. Same issue to a lesser extent if they let you swap it out with a non-run flat. You don't have a spare. You or your wife get stranded at night without a spare and something happens.

Right now if you don't want the all-season LS2 run-flat all season you'll have to order the 535I M-Sport. Most are coming with either Dunlap, Goodyear or perhaps Michelin performance/summer run-flats.


Ok thanks,I agree with the non runflat and no spare being an issue,but if they can install a summer tire on the M without liable issues ,they should the sport ,the rims are the same size? And you can get the m sport in x drive? So an all season tire really isnt needed,I would take my chances with a good summer tire than a crap all season tire with x drive even for the snow Agree?

[crmgr]

It would be whatever you can work out with the dealer. BMW would never sanction it given the liability issue. If the dealer balks because of the same issue you can always go direct to Goodyear and ask them to replace your LS2's with a summer/performance tire. They appear to be willing to do that under their warranty even with another brand due to the number of complaints they have received from angry owners.

[RH512]

[QUOTE=Whipple;9917357]

Originally Posted by crmgr

You're not going to be able to request a tire of choice. BMW makes and spec's out a 535XI with run-flat all season tires. There is only one tire in a 245-40-19, a Goodyear LS2. No other company makes this size in an AS run-flat. Thus the problem for BMW. They have a bad tire. Everyone by now knows it. If they let you switch to say a Michelin run-flat it will be a performance/summer tire. The liability would be huge for BMW if you then drove it into a guard rail or into opposing traffic in winter not knowing the limitations of that tire. Same issue to a lesser extent if they let you swap it out with a non-run flat. You don't have a spare. You or your wife get stranded at night without a spare and something happens.

Right now if you don't want the all-season LS2 run-flat all season you'll have to order the 535I M-Sport. Most are coming with either Dunlap, Goodyear or perhaps Michelin performance/summer run-flats.


Ok thanks,I agree with the non runflat and no spare being an issue,but if they can install a summer tire on the M without liable issues ,they should the sport ,the rims are the same size? And you can get the m sport in x drive? So an all season tire really isnt needed,I would take my chances with a good summer tire than a crap all season tire with x drive even for the snow Agree?

Summer tires below 40 degrees Fahrenheit start to become hard, as the temperature drops it gets progressively worse. I would not want to be driving on summer tires in very cold conditions let alone in snow. xDrive or not.

[Jim_in_Calgary]

[QUOTE=Whipple;9917357]

Originally Posted by crmgr

You're not going to be able to request a tire of choice. BMW makes and spec's out a 535XI with run-flat all season tires. There is only one tire in a 245-40-19, a Goodyear LS2. No other company makes this size in an AS run-flat. Thus the problem for BMW. They have a bad tire. Everyone by now knows it. If they let you switch to say a Michelin run-flat it will be a performance/summer tire. The liability would be huge for BMW if you then drove it into a guard rail or into opposing traffic in winter not knowing the limitations of that tire. Same issue to a lesser extent if they let you swap it out with a non-run flat. You don't have a spare. You or your wife get stranded at night without a spare and something happens.

Right now if you don't want the all-season LS2 run-flat all season you'll have to order the 535I M-Sport. Most are coming with either Dunlap, Goodyear or perhaps Michelin performance/summer run-flats.


Ok thanks,I agree with the non runflat and no spare being an issue,but if they can install a summer tire on the M without liable issues ,they should the sport ,the rims are the same size? And you can get the m sport in x drive? So an all season tire really isnt needed,I would take my chances with a good summer tire than a crap all season tire with x drive even for the snow Agree?

In Canada, when you buy a BMW with sport package (equipped with summer only tires), the bill of sale has a waive of liability clause that says something like

"The Buyer understands that the car purchased is supplied with summer only tires and will need to be equipped for winter with winter tires. The Buyer waives all liability to BMW and the dealership in respect of the increased costs of winter tires or any consequences of the failure of the Buyer to equip the car with winter tires."

Since my 535xi was equipped with all seasons, they wrote N/A in that clause where the buyer is supposed to initial. However, I'm sure at least in Canada they could easily draft a simple waiver (even a simple amendment to the purchase contract where "N/A" is struck out and the clause initialed). Anyhow, the point is that this should not be a legitimate concern for a dealer as Canadian dealerships address it every day.