[sunglyong2]

Hi,

When I tried to get in my car from the garage, I noticed that left front and rear suspension were all the way down. After I started my car, these went up to normal position. Is there anyone who had a same issue? Should I bring my car to service center? It happened a few times.

[dmanb2b]

I would take it in. Not normal.

[x7bmw23]

Not normal. Have it taken to a dealership. Your sensors may be out of alignment.

[Wild Blue]

Originally Posted by sunglyong2

Hi,

When I tried to get in my car from the garage, I noticed that left front and rear suspension were all the way down. After I started my car, these went up to normal position. Is there anyone who had a same issue? Should I bring my car to service center? It happened a few times.

To be clear, ONLY your left side were lower? And you did nothing to lower them yourself?

When you start driving, the car will automatically raise to the default position

[blutob2]

Manual says they will go down after awhile anyways. I would think they would all be equal and not necessarily lopsided though. I've only had mine for a couple weeks and haven't noticed it yet.

[sunglyong2]

Originally Posted by Wild Blue

To be clear, ONLY your left side were lower? And you did nothing to lower them yourself?

When you start driving, the car will automatically raise to the default position

Originally Posted by Wild Blue

To be clear, ONLY your left side were lower? And you did nothing to lower them yourself?

When you start driving, the car will automatically raise to the default position

yes. I disabled and enabled airsuspension. I will see if it goes away.
if it happens again, then I will bring it to service.

[Phillymb75]

I've leaned on the button on the trunk fold out when unloading things and lowered it unintentionally, could that have happened?

But if it's only one side front and back, that's odd.

[sunglyong2]

Originally Posted by Phillymb75

I've leaned on the button on the trunk fold out when unloading things and lowered it unintentionally, could that have happened?

But if it's only one side front and back, that's odd.

Originally Posted by Phillymb75

I've leaned on the button on the trunk fold out when unloading things and lowered it unintentionally, could that have happened?

But if it's only one side front and back, that's odd.

Yes. it is odd. I had a similar issue on my previous GL550 which I traded in for X7.
I guess I need to bring my cAr to service.

[sunglyong2]

I ended up dropping off the car to service last Saturday and I got a text message from service advisor. Eventually two airback for rear need to be replaced and they ordered parts. My car is only 6 month old with 14K miles on it. It is odd to have that issue too early. I was also advised to replace all 4 tires. Tires wear so quickly.

[mitch57]

Originally Posted by sunglyong2

I ended up dropping off the car to service last Saturday and I got a text message from service advisor. Eventually two airback for rear need to be replaced and they ordered parts. My car is only 6 month old with 14K miles on it. It is odd to have that issue too early. I was also advised to replace all 4 tires. Tires wear so quickly.

Sorry to hear about your air suspension issues. At least it's covered under warranty.

As far as tires go, it depends on the tires, roads, climate, and driving habits.

I ordered my 2020 X7 with 21" NON Runflat tires. It came with Bridgestone Alenza Sport AS tires. I changed those tires out at 35K miles. I could have gotten another 4K out of them but didn't want to drive on them during the winter months.

I've heard others complain about how fast their tires wore out on this forum as well.

What tires do you have on your vehicle?

[sunglyong2]

Originally Posted by mitch57

Sorry to hear about your air suspension issues. At least it's covered under warranty.

As far as tires go, it depends on the tires, roads, climate, and driving habits.

I ordered my 2020 X7 with 21" NON Runflat tires. It came with Bridgestone Alenza Sport AS tires. I changed those tires out at 35K miles. I could have gotten another 4K out of them but didn't want to drive on them during the winter months.

I've heard others complain about how fast their tires wore out on this forum as well.

What tires do you have on your vehicle?

Mine has 22in stock summer runflat tire.
By the way, my car has been parking BMW service for almost 2 weeks and parts will not come soon (back ordered). Actually, they are not sure when it comes.
I am using a loaner car, 530i. Can I pause a loan payment from BMW finance due to this issue?

[mitch57]

Originally Posted by sunglyong2

Mine has 22in stock summer runflat tire.
By the way, my car has been parking BMW service for almost 2 weeks and parts will not come soon (back ordered). Actually, they are not sure when it comes.
I am using a loaner car, 530i. Can I pause a loan payment from BMW finance due to this issue?

I would contact them and see what they will do in your case. Others may chime in with their experience in similar situations but I have no idea what your options are in that regard.

[X5M50D]

Originally Posted by sunglyong2

Mine has 22in stock summer runflat tire.
By the way, my car has been parking BMW service for almost 2 weeks and parts will not come soon (back ordered). Actually, they are not sure when it comes.
I am using a loaner car, 530i. Can I pause a loan payment from BMW finance due to this issue?

I had a similar issue waiting for a control unit for the alarm.
Having waited over two weeks for a part to arrive from US via Germany, the resolution did not work. In the end it was report by BMW technical services that it was a simple coding issue
Picked up the car yesterday after being at the dealership for nearly 4 weeks.
I was however given an X5 loaner and then after kicking up a storm an X7 whilst mine was at the garage.