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      01-12-2024, 12:19 PM   #1
tjhorner1
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X7 Steering Wheel noise

Hey guys! New to the forum and just purchased my second BMW last year. 2021 X7 this time, and it’s great. I cleared 50,000 miles right before Christmas (see ya warranty), and last week the steering wheel started making a sweeping or running noise whenever I turn the wheel left or right. It’s a noticeable sound. I don’t see anything obvious rubbing and the steering is as tight as brand new. It’s goes to the shop next week, and they mentioned rack and pinion over the phone, but I think the steering is too tight for it to be that. I wanted to get the thoughts of the forum before visiting my local Indy (who is great), just so I can do some research going into it.

Not sure if I can share a YouTube vid here, but here’s the issue

https://youtu.be/rWxT0zyteYs?si=9RCgEMRV0PcKMzag
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breese14.00
      01-13-2024, 04:27 PM   #2
breese
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Quote:
Originally Posted by tjhorner1 View Post
Hey guys! New to the forum and just purchased my second BMW last year. 2021 X7 this time, and it’s great. I cleared 50,000 miles right before Christmas (see ya warranty), and last week the steering wheel started making a sweeping or running noise whenever I turn the wheel left or right. It’s a noticeable sound. I don’t see anything obvious rubbing and the steering is as tight as brand new. It’s goes to the shop next week, and they mentioned rack and pinion over the phone, but I think the steering is too tight for it to be that. I wanted to get the thoughts of the forum before visiting my local Indy (who is great), just so I can do some research going into it.

Not sure if I can share a YouTube vid here, but here’s the issue

https://youtu.be/rWxT0zyteYs?si=9RCgEMRV0PcKMzag
Report back when you hear from the shop, my wheel will stutter out when it’s hot in the car, just a bad motor but doesn’t make any sound when turning.
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      03-26-2024, 09:20 AM   #3
tjhorner1
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Quick follow up on this to report what the issue was. The sweeping sound was caused by a fault in the steering rack. BMW service repaired the issue but didn’t report on an exact component failure. I asked, but they didn’t know. Full steering rack replacement along with a thrust rod - $9,700. Oof…..
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      03-26-2024, 02:21 PM   #4
themama
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Quote:
Originally Posted by tjhorner1 View Post
Quick follow up on this to report what the issue was. The sweeping sound was caused by a fault in the steering rack. BMW service repaired the issue but didn’t report on an exact component failure. I asked, but they didn’t know. Full steering rack replacement along with a thrust rod - $9,700. Oof…..
did you have extended warranty? or did that have to bleed from wallet?
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      03-26-2024, 03:13 PM   #5
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Quote:
Originally Posted by breese View Post
Report back when you hear from the shop, my wheel will stutter out when it’s hot in the car, just a bad motor but doesn’t make any sound when turning.
I have this same issue when the weather is hot and the steering wheel telescopes out when the car starts. I applied some WD-40 and it was good for a few weeks but the noise came back. Did this turn into any serious issue for you? Or were you able to fix it?
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      03-26-2024, 03:14 PM   #6
JSL337
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Quote:
Originally Posted by tjhorner1 View Post
Quick follow up on this to report what the issue was. The sweeping sound was caused by a fault in the steering rack. BMW service repaired the issue but didn’t report on an exact component failure. I asked, but they didn’t know. Full steering rack replacement along with a thrust rod - $9,700. Oof…..
Ouch.. hope it was covered under warranty..
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      03-26-2024, 03:49 PM   #7
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Quote:
Originally Posted by JSL337 View Post
I have this same issue when the weather is hot and the steering wheel telescopes out when the car starts. I applied some WD-40 and it was good for a few weeks but the noise came back. Did this turn into any serious issue for you? Or were you able to fix it?
I think this is a different issue and I actually have it. Took my car to a dealer a couple times to address it. Both times they lubricated the telescoping mechanism. The issue isn't completely gone but is much less noticeable now.
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      04-02-2024, 12:05 PM   #8
tjhorner1
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Originally Posted by themama View Post
did you have extended warranty? or did that have to bleed from wallet?
Sadly, the dealership said that the subframe damage was from a collision, likely from a pothole = warranty wouldn’t cover it. I ended up filing a claim with my insurance. Good news….only had to pay a $500 deductible. Bad news, the renewal for my car insurance came last week…..up $1,500 a year due to the claim.
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      04-02-2024, 12:35 PM   #9
themama
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Quote:
Originally Posted by tjhorner1 View Post
Sadly, the dealership said that the subframe damage was from a collision, likely from a pothole = warranty wouldn’t cover it. I ended up filing a claim with my insurance. Good news….only had to pay a $500 deductible. Bad news, the renewal for my car insurance came last week…..up $1,500 a year due to the claim.
good you did not have to pay from pocket.
also if it's a pothole, wouldn't that be liability? it would not be a claim that is at fault for you . isn't it?
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      04-02-2024, 02:18 PM   #10
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Quote:
Originally Posted by tjhorner1 View Post
Sadly, the dealership said that the subframe damage was from a collision, likely from a pothole = warranty wouldn’t cover it. I ended up filing a claim with my insurance. Good news….only had to pay a $500 deductible. Bad news, the renewal for my car insurance came last week…..up $1,500 a year due to the claim.
wait, 1500 total, or +1500?

how long is that going to stick on your premium?
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