Online Owner's Manual

mitch57 · 03-28-2021, 06:02 PM

Sigh...Leave it to BMW to screw up everything they touch!

The online Owner's manual (https://www.bmwusa.com/owners-manuals.html) search feature no longer works. It doesn't matter what you type in the "Search" Dialog box. The results come back with "0 results found.

Does BMW intentionally go out of their way to hire idiots to manage their technology?

nZtiZia · 03-28-2021, 07:13 PM

when I enter my VIN, it directs me to download the BMW Driver's Guide app from the App Store. this is how I've accessed the owner's manual since December 2020.

Kas63 · 03-28-2021, 07:25 PM

Quote:

Originally Posted by nZtiZia

when I enter my VIN, it directs me to download the BMW Driver's Guide app from the App Store. this is how I've accessed the owner's manual since December 2020.

That's exactly what I do.... And the search works pretty well.

jad03060 · 03-28-2021, 08:35 PM

Sometimes, it’s easier to use the one in the vehicle, and, it also has some videos to help you out that the copy of the printed one doesn’t have that you can download. So, yes, somebody messed up!

You might want to try an i-drive reset by holding down the volume control until it resets. That may restore the link between the search engine and the location of the new data file...

mitch57 · 03-28-2021, 08:58 PM

Quote:

Originally Posted by jad03060

Sometimes, it’s easier to use the one in the vehicle, and, it also has some videos to help you out that the copy of the printed one doesn’t have that you can download. So, yes, somebody messed up!

You might want to try an i-drive reset by holding down the volume control until it resets. That may restore the link between the search engine and the location of the new data file...

I've already rebooted iDrive.

I am sitting on my desktop computer in my office. Obviously, I don't want to go out to the car just to look up information I want to copy and paste on this forum.

My VIN# alone should be more than enough information for the online user's manual to determine what options my vehicle has. There should be no interaction between the online manual and my vehicles onboard digital iDrive manual. My VIN# should be the unique identifier for the online manual.

Are you able to go to the link I provided on a desktop/laptop computer and get results when you enter search information?

03-28-2021, 06:02 PM	#1
mitch57 Lieutenant Colonel 805 Rep 1,790 Posts Drives: 2020 BMW X7 xDrive40i Join Date: Oct 2019 Location: Pacific Northwest iTrader: (0)	Online Owner's Manual Sigh...Leave it to BMW to screw up everything they touch! The online Owner's manual (https://www.bmwusa.com/owners-manuals.html) search feature no longer works. It doesn't matter what you type in the "Search" Dialog box. The results come back with "0 results found. Does BMW intentionally go out of their way to hire idiots to manage their technology? Attached Images
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03-28-2021, 07:13 PM	#2
nZtiZia Major General 4658 Rep 8,700 Posts Drives: eVeRyOnE mAD! Join Date: Dec 2020 Location: neither here nor there... iTrader: (0) Garage List 2021 BMW X5 xDrive 45e [9.88]	when I enter my VIN, it directs me to download the BMW Driver's Guide app from the App Store. this is how I've accessed the owner's manual since December 2020.
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03-28-2021, 08:35 PM	#4
jad03060 Major General 3166 Rep 6,806 Posts Drives: X5 45e Join Date: Aug 2018 Location: NH iTrader: (0)	Sometimes, it’s easier to use the one in the vehicle, and, it also has some videos to help you out that the copy of the printed one doesn’t have that you can download. So, yes, somebody messed up! You might want to try an i-drive reset by holding down the volume control until it resets. That may restore the link between the search engine and the location of the new data file...
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