05-20-2021, 10:19 PM | #23 |
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May be they are not in the heated/cooled ones. They probably are perforated
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05-21-2021, 01:21 AM | #24 |
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My daughter spilled just a bit of her drink in the cupholder today. You better believe I was EXTRA fast to wipe it up. LOL.
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05-21-2021, 01:31 AM | #25 |
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05-21-2021, 02:24 AM | #26 | |
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I had no desire to select this as an option for my 2020 X7 even though it was available when I ordered my car. I knew it wouldn't really keep any drinks very hot/cold since it has no way of insulating the parts of the container/cup above the tallest part of the cup holder. Cabin temperature and the sun will take their toll on the container temperature. The entire center console is a spill disaster waiting to happen. A USB port between the two cup holders plus the wireless charging tray, if you have that option, makes for a spill disaster area. |
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05-21-2021, 06:00 AM | #27 |
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The heat/cool cup holders work pretty good.
Here is a thread with thermal pics for the heated/cooled cup holders. https://g05.bimmerpost.com/forums/sh...37&postcount=1 |
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05-21-2021, 07:56 AM | #28 | |
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05-21-2021, 08:54 AM | #29 | |
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BMW has yet to acknowledge this is an issue or a isolated incident. We were thinking out loud if a cover or a sheet of plastic over top of this SRS module would help any spilled liquids to not contact it. If you spill enough liquid around electronics, issues are going to happen regardless how protected you try to make them. So the take away is how much liquid can be spilled around the cup holders??? We had another forum member spill a large Coffee latte down the cup holders and no issues other than worrying if the cream would eventually cause a odor. Last edited by MystroX5; 05-21-2021 at 09:05 AM.. |
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05-21-2021, 12:16 PM | #30 |
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Update to the situation:
BMW stepped up and fully covered the repair under goodwill and we picked the car up yesterday. They pushed back hard on calling it a design flaw, but I can't see it as anything but. They placed an unprotected vital piece of electronic equipment under a cup holder, and although drinks aren't meant to be spilled in a cupholder, the fact that a couple ounces can make the SRS system fail is still baffling to me. This gives my wife a lot of concern about the car in the future though. If something like this can make the SRS system fail, or like the other poster who spilled a couple ounces on the gear shift lever and it disabled the car, she's worried at what else can happen and wants something that can stand up to kids. This did show that BMW is willing to step up and work with their customers, and they were sure to mention that my loyalty to the brand is one of the things that was factored into the decision (this is our 6th BMW in 10 years). While I was surprised and very happy that BMW fully covered the repair after I had agreed to partially pay, I do wish there were a long term fix, or something as simple as putting a protector over the modules - even a vapour barrier like in car doors. |
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05-21-2021, 12:57 PM | #31 | |
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Wonderful to hear. The first fix I thought of was a simple plastic sheet over the module to act as a splash guard to direct fluid away. It’s a cheap fix for under $2.00. There may be a TSB on this during routine service. |
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05-21-2021, 01:47 PM | #32 | |
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05-21-2021, 01:58 PM | #33 | |
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05-21-2021, 05:30 PM | #34 | |
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05-24-2021, 01:07 PM | #35 |
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It'l have to be a fix designed by BMW. The dealer said that they were limited in what they were able to modify, and wouldn't put anything over the control modules as a result.
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07-22-2021, 09:13 AM | #36 |
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We had a cupholder spill in our 2020 X7. We got the same "restraint system failure notification" on the iDrive. After 4 days at the dealer, they said there was a coffee spill that caused the parts to fail. BMW declined the warranty claim. The dealership contacted their regional rep to attempt approval for a Goodwill warranty claim. This was declined. The dealer was willing to take a 3rd shot at BMW. They asked if I would write an email. In my email, I listed the same thing as others. I mentioned I have owned 4 BMW's and am a loyal customer. I also mentioned this is a serious issue that should be investigated by the NTSB and should be a potential recall. They finally agreed to cover the $2200 charge for the repair. I should see my check in a week or so. It is ridiculous I had to go to this effort on an obvious design flaw. Critical electronics underneath an area prone to liquid spills? Ridiculous.
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07-22-2021, 10:59 AM | #37 |
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Oh, geez. Sorry to hear that, man.
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07-22-2021, 09:31 PM | #38 |
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at least this is precedence now to getting it paid for by BMW. With that said, i hardly give BMW any kudos for this. You basically have to threaten them to get them to budge and even then its with resistance. Its purely sad and a pathetic business model for loyal customers. Shame.
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02-08-2022, 06:07 PM | #39 |
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BMW X5 Also suffers from the same problem I have it
Hello, My 2019 BMW X5 hit a bump in the road with a Coke in the Cup holder which spilled in to the cup holder and leaked down below the cup holder. Not more than 5 minutes later did a warning appear telling me to drive directly and carefully to my nearest BMW dealer as the “restraint system failure notification” showed up. HUH ? the Cup holder does not hold cups properly ? No sign that says "Put your cup here at the risk of ruining your electrics?" I have given my BMW X5 with only 17k miles on it to the local dealership in Sarasota and we will see what responsibility BMW takes. I now feel the car is "tainted" and am thinking about getting rid of my BMW X5 which this is my 4th one, as I do not feel confident about this important flaw..... I will post the result and if the class action lawsuit wants to reach me I am available.
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02-08-2022, 08:49 PM | #40 |
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Does anyone know if this has been addressed in newer models. And can the cup area be sealed with like silicone or superglue?
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02-08-2022, 09:30 PM | #41 |
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I'm like tempted at this point to open that up and have a look under it… the class action lawsuit is certainly not resolved yet
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02-08-2022, 09:45 PM | #42 | |
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I'm glad this all worked out for you, and while I know it's not a perfect solution or possible at times, a pair of his/her Yeti 20oz Ramblers is a good idea. Not only do these keep drinks ridiculously hot/cold, but the build quality is fantastic, they fit perfectly in the X7 cupholders, and it avoids the anxiety completely. |
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02-08-2022, 10:08 PM | #43 |
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Oh, no, @brucec, I hope this turns out well for you.
To date, there most certainly has NOT been any change to the original design.
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02-08-2022, 10:12 PM | #44 | |
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The design might be the same but who knows what they did, maybe additional insulation or whatevs…
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