[Heimdall]

Anyone else having this issue or knows what is this about or have an idea.

Out of the blue this started showing up and the car would call the BMW emergency assistance

Tried the iDrive reset few times and didn't work.
Taking it in tomorrow and hoping it's just a software thing.

Any info is highly appreciated

[cwiginton]

I had this same issue on my X5 and it was an issue with the shark fin antenna. I was told by my dealer that the gasket around the antenna has a tendency to fail allowing water to leak in and cause the electronics to crap out. I had it all replaced under warranty. Worst thing about it was the amount of time that it had to be in the shop because it apparently takes a while for the sealant to cure when the install the new gasket and antenna.

[Heimdall]

Originally Posted by cwiginton

I had this same issue on my X5 and it was an issue with the shark fin antenna. I was told by my dealer that the gasket around the antenna has a tendency to fail allowing water to leak in and cause the electronics to crap out. I had it all replaced under warranty. Worst thing about it was the amount of time that it had to be in the shop because it apparently takes a while for the sealant to cure when the install the new gasket and antenna.

That makes complete sense. My navigation and radio stopped working and have no internet connection at the moment

[cwiginton]

My radio never stopped working but the GPS was quite funny for my kids to watch. According to the GPS, we drove through fields, rivers and over mountains and rarely were we on an actual road.

[Heimdall]

Originally Posted by cwiginton

My radio never stopped working but the GPS was quite funny for my kids to watch. According to the GPS, we drove through fields, rivers and over mountains and rarely were we on an actual road.

I'm hoping it's not my case and my dealer is right and it's the backup battery for the sos

[cwiginton]

Hopefully so

[k23435]

Originally Posted by cwiginton

I had this same issue on my X5 and it was an issue with the shark fin antenna. I was told by my dealer that the gasket around the antenna has a tendency to fail allowing water to leak in and cause the electronics to crap out. I had it all replaced under warranty. Worst thing about it was the amount of time that it had to be in the shop because it apparently takes a while for the sealant to cure when the install the new gasket and antenna.

+1

Same issue with my X7, yet with different explanation:

I was told it is a known manufacturing error on certain X7s (mine was manufactured 08/2019). Apparently the glue that holds the shark fin to the roof had not been applied properly, and thus creating a gap for water to penetrate.

I was not terribly happy that it was not fixed proactively, especially as my car was for scheduled maintenance just before the problems started to occur. Altogether, it took 3 visits and about 1 month to fix it.

It was covered under warranty.

[mjr24]

Originally Posted by k23435

+1

Same issue with my X7, yet with different explanation:

I was told it is a known manufacturing error on certain X7s (mine was manufactured 08/2019). Apparently the glue that holds the shark fin to the roof had not been applied properly, and thus creating a gap for water to penetrate.

I was not terribly happy that it was not fixed proactively, especially as my car was for scheduled maintenance just before the problems started to occur. Altogether, it took 3 visits and about 1 month to fix it.

It was covered under warranty.

Had this on my F90 M5 a couple months ago and it was the battery. Took about 45 minutes to fix (under warranty). It's going to be either that or the water getting inside as others have mentioned above….I believe that's $1k-2k fix without warranty.

[Heimdall]

Originally Posted by k23435

+1

Same issue with my X7, yet with different explanation:

I was told it is a known manufacturing error on certain X7s (mine was manufactured 08/2019). Apparently the glue that holds the shark fin to the roof had not been applied properly, and thus creating a gap for water to penetrate.

I was not terribly happy that it was not fixed proactively, especially as my car was for scheduled maintenance just before the problems started to occur. Altogether, it took 3 visits and about 1 month to fix it.

It was covered under warranty.

Noooooo
1 month
That's outrageous I really hope my case is different 🤞🏼

[Heimdall]

Originally Posted by mjr24

Had this on my F90 M5 a couple months ago and it was the battery. Took about 45 minutes to fix (under warranty). It's going to be either that or the water getting inside as others have mentioned above….I believe that's $1k-2k fix without warranty.

Thanks
That actually gives me hope.
Thought my better judgment is telling me otherwise since I have no internet connection at all except for Sirius Radio

[Heimdall]

Originally Posted by mjr24

Had this on my F90 M5 a couple months ago and it was the battery. Took about 45 minutes to fix (under warranty). It's going to be either that or the water getting inside as others have mentioned above….I believe that's $1k-2k fix without warranty.

Which battery was that ?

They've already replaced the shark fin.

Now my remote start and all other functions from the app doesn't work.

The fob does the remote start and everything.
And I'm between the bmw genius and the dealer front and back on hardware software.

Anyone else had this development or any intel that can helps resolve this would be highly appreciated

[unfoundnemo]

Originally Posted by Heimdall

Which battery was that ?

They've already replaced the shark fin.

Now my remote start and all other functions from the app doesn't work.

The fob does the remote start and everything.
And I'm between the bmw genius and the dealer front and back on hardware software.

Anyone else had this development or any intel that can helps resolve this would be highly appreciated

Replaced the sharkfin, or the sharkfin + TCU? Here's a thread from the G05 forum that would probably be useful:
https://g05.bimmerpost.com/forums/sh....php?t=1598030

But hey, at least it's not calling the police on you: https://g07.bimmerpost.com/forums/sh....php?t=1836275

Seems like mlvenan is having the same issue right now too: https://g07.bimmerpost.com/forums/sh....php?t=1901292

[Heimdall]

Originally Posted by unfoundnemo

Replaced the sharkfin, or the sharkfin + TCU? Here's a thread from the G05 forum that would probably be useful:
https://g05.bimmerpost.com/forums/sh....php?t=1598030

But hey, at least it's not calling the police on you: https://g07.bimmerpost.com/forums/sh....php?t=1836275

Seems like mlvenan is having the same issue right now too: https://g07.bimmerpost.com/forums/sh....php?t=1901292

It was calling bmw assist Every time I get in the vehicle before and lasted a week 🤣

[crackerjack15]

Originally Posted by Heimdall

Which battery was that ?

They've already replaced the shark fin.

Now my remote start and all other functions from the app doesn't work.

The fob does the remote start and everything.
And I'm between the bmw genius and the dealer front and back on hardware software.

Anyone else had this development or any intel that can helps resolve this would be highly appreciated

Don't forget to go back into the settings in idrive and reactivate allow remote starting or climatization or whatever they call it. I can't remember where it is, but I had to recheck mine after they fixed the communication box below the sharkfin on my 2019.

[Heimdall]

The issue was resolved by manually pushing the new TCU # and the ICCID (eSim) to bmw backend (dealers cockpit) systems as it wasn't updating those new ones. To the system but was doing so on the vehicle. It requires a manual session with a master foreman and bmw

[cwiginton]

Originally Posted by Heimdall

The issue was resolved by manually pushing the new TCU # and the ICCID (eSim) to bmw backend (dealers cockpit) systems as it wasn't updating those new ones. To the system but was doing so on the vehicle. It requires a manual session with a master foreman and bmw

Glad they were able to get it fixed.