09-09-2022, 10:09 AM | #23 |
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Buying insurance is not just buying coverage, but also service. I have been with Chubb now for many years. I am almost surely paying more than I would to Geico or Allstate (though I get multi car discounts and also discounts because our homeowners policy is with Chubb). We'd have some claims and my experience is that there was no pushback at all on how much to pay and no pressure at all to use anything but my shop of choice. We also had a homeowners claim after Hurricane Sandy in 2012 because we lost everything in our refrigerator and freezer; power was out for 13 days. I had evacuated from the house, then came back a few days later to empty the refrigerator and freezer. After the storm, my agent recommended we put in a claim for what we lost. I then spoke with a Chubb agent on the phone, who asked me to detail the cost of replacing all that food. I told her I couldn't as I simply emptied everything (in the dark) and didn't even know what was there. She said, "what is your estimate of what was there?" I gave her a number (I think it was $600) and two days later we had a check. I do not believe that would have happened with most other companies, and if I am paying more for my Chubb insurance, I am getting first class service.
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Current: 23 760ix (Carbon Black/Tartufo) (after first one totaled) '23 X3; '23 MB E Wagon Prior: BMWs (3,5,7 & 8 series (2x!)) X3, MB (C, E, and S), Alfa GTV, MGB, Audi (A4, A6), Saab, Volvo, Toyota, Lincoln, Chrysler, Oldsmobile, Chevy, Rambler. |
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coolerbythelake282.00 Gracie12379.00 |
09-09-2022, 10:22 AM | #24 | |
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coolerbythelake282.00 Gracie12379.00 |
09-09-2022, 10:45 AM | #26 |
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blutob2283.00 coolerbythelake282.00 |
09-09-2022, 11:03 AM | #27 |
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Well as a frequent traveler and retired military, I'm talking all over the world. Thought about visiting one (lady...I think ) while deployed to Bahrain back in the late 90s but just couldn't bring myself to it. Guam, South Korea, Europe, Central America even, pretty much everywhere. Never seen any in Afghanistan though...
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JJacksonIII739.50 coolerbythelake282.00 |
09-09-2022, 11:48 AM | #28 |
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I must be the only one that saw a decrease!
Saved over $900 per year going from a 2019 750i to a 2022 Alpina XB7! Imagine that! For reference I use Travelers and have the best agent in the biz who is constantly shopping around for the best deal. I've been with him for over 20 years. If any of you are local to Chicago I'd be happy to share his info.
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09-09-2022, 11:50 AM | #29 | |
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1) Life insurance is a big profit maker for insurance companies. I work for a mutual insurance company (like State Farm) so we don't operate for a profit in the same way a stock insurer does (like AllState). There's a lot of pressure to sell life insurance unfortunately. It helps to offset large loss events and helps to keep premiums for your home and auto more reasonable than they may otherwise be. A lot of people also need life insurance. I do think most people should have some sort of life policy that they own and anything they carry through work should be a cherry on top. Most employer policies don't follow you; should you leave, retire, be fired, etc., you may find yourself without coverage. As you get older, it's harder to qualify for and depending on health, you may not qualify at all. I do try to ask my own clients about it but give no pushback whatsoever. If someone doesn't want it, fine. If someone has enough coverage, awesome. I routinely review policies my insureds have through other companies and am happy to do so. I gain nothing from that other than a little goodwill. When I say that I care much more about people having what they need more so than me gaining something, I mean that. I'm a zero pressure kind of guy and am also blessed to not have sales quotas at work. Very rarely do I make it habit of tearing down competitors. My usual exception being the call center insurance companies. I don't like them because most people don't put the thought into it that you clearly do. There's a different dynamic that comes along with selling a policy over the phone versus having a relationship locally. I think everyone should have a local agent or a local broker with a presence in the community that you can see face-to-face. Besides, there's a lot of time that goes into accurately calculating appropriate amounts of coverage, particularly for property policies. This just doesn't happen with the Geicos and Progressives of the world because there's only so much a computer can do with square footage and composition style. Nothing replaces a good old fashioned human being visiting a property and making sure things are as they need to be. I'm no angel but I'm loud and mostly type A and was raised to place a very high value on doing the right thing. I don't agree with the stupid things my own company does sometimes and will go off on anyone I need to whenever the situation warrants. Don't ever think that a captive agent has little power. There are some things I can't control but you better damn well bet I know people who can. I know underwriters and claims adjusters and attorneys and know all of their bosses and call in favors all the time. I also very routinely have off-the-record conversations with all the aforementioned folks about my personal thoughts and interactions with the insureds. Are we allowed to play favorites? Of course not. But don't kid yourself, it happens. I will move heaven and earth for the insureds that are kind and understanding and deserving. But when someone is an ass, is disrespectful, etc., I have fun getting them canceled LOL. 2) This is a bunch of absolute bullsh*t, I'm so sorry for your neighbor. Sometimes adjusters just really suck. I'm dealing with 3 different claims right now where our own adjusters have made royal asses of us all. I go over heads to get things rectified and am very hands-on during the claims process from start to finish. I stay abreast of current market, labor, material, and construction costs, and know my policies inside and out. The second I see the slightest sign of something going awry, I'm on it immediately. I made an adjuster cry on Tuesday. An actual human being cried when I told them to get their sh*t together and do their job. It took a lot to not laugh. It's an unfortunate aspect of human nature that people tend to write reviews, leave feedback when something goes wrong. The overwhelming majority of claims go off without a hitch, you just don't hear about it. Still doesn't make it any less frustrating for someone when a claim goes south, I get it. 3) I love all of this. I'm sad to hear you had the run around but man, I'd love it if more people took the time to understand things like open-perils versus named and knew how their policies cover water events. These examples of yours (not having high enough underlying limits to satisfy an umbrella, being charged for something you don't even have anymore) are such bad rookie mistakes. It's embarrassing. 4) This is a bunch of crap. Your policy pays to restore your property back to its pre-loss condition. You should NOT have had to fight for or do any of the running around for this. Hard stop. Not being perfectly repaired is 100% unacceptable. And to anyone reading this, don't ever let an insurance company tell you where you have to go for repairs; you make this decision, not them. Man, you've really had some foul experiences. I'm really sorry. Not that you need any affirmation from a stranger on the internet but you're going to get it anyway: you're 100% justified in feeling how you do. I don't mean for any of this to come across as some corny résumé for myself because I'm not perfect. But like I said, I was raised to make an active effort to do the right thing and to do right by people. I try to surround myself with others who have similar values both personally and professionally. But this whole "sorry, I don't have any control over that" mentality that you've been on the receiving end of is just so foreign and unacceptable to me. I also don't use words like "shaken" as hyperbole. Having a large scale loss, it isn't easy to put what you feel in that moment into words. I do think everyone should actively make an effort to talk to your agent, your broker, or someone who knows what they're talking about and understand what you have and what you stand to lose. If you don't get good vibes from them then find someone else. You also have to be realistic. Insurance policies aren't all encompassing; they don't cover every situation and sometimes you're still going to be out some money. Insurance also doesn't cover a very important aspect: your time. I don't like seeing people have losses not only because of financial implications but it's time of your life, days, weeks, sometimes months, that you'll never get back. And being blunt (and I don't mean this directed at you, U235, but just to people in general), you aren't owed anything beyond what your policy says and you aren't going to get special treatment or an exception made because you've been with the company for xx years (unless you're mine - we've already established I love playing favorites ). My own personal opinion? I think this should count for something but in the eyes of our States' Commissioners of Insurance, we're discriminating if we treat an insured of 30+ years differently than one who just signed up (*flips to the bird to our politicians and their PC BS*). If this was a rabbit hole we just went down, I enjoyed it. And no offense taken, no worries in the slightest. |
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BMW5and71061.50 |
09-09-2022, 12:08 PM | #30 | |
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I'm happy with the broker I found who is very local to me and also has a pulse on risks, costs and market specific activity in my crazy market (Austin). Regardless, I appreciated the rabbit hole and share admirable respect for your responses. Thanks for taking the time to address that long-winded post!
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09-09-2022, 12:29 PM | #31 | |
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as another data point for you, we traded in a 9 year old 2013 mercedes GL550 for the 2022 X7 and the increase for 6 month premium was only $67.00 (so about $11/mo increase). we did not change any other parameters on the policy.
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09-09-2022, 01:27 PM | #32 | |
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09-09-2022, 01:50 PM | #33 | |
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Gracie12379.00 |
09-09-2022, 01:58 PM | #34 | |
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09-09-2022, 02:05 PM | #35 | |
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09-09-2022, 02:51 PM | #36 | |
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Do you have your home policy with Farmers? If you do, find out how much your property policy would go up if you take your auto insurance elsewhere. You're probably saving in the ballpark of 20-25% which could affect your decision. If you have an umbrella policy with them (you really should consider one if you don't) I can guarantee you're required to have your auto insurance with them in order for the umbrella to cover you behind the wheel. Does your son have another vehicle in the household that he regularly drives? They should really be rating the bulk of the increased risk he brings there instead of on your vehicle. Unless he's gotten into an accident recently or has a recent speeding ticket, his impact should be mostly negligible assuming he was on the policy at the same time the XC90 was and before the X7. |
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09-10-2022, 08:40 PM | #37 | |
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