CarPlay and my X7 Don’t Play Nice

alpha265 · 07-15-2019, 10:25 PM

CarPlay iOS Developer B3 works flawlessly with iDrive 03/2019.48.

Thrangster · 07-16-2019, 04:51 AM

Quote:

Originally Posted by LittleJoe

I feel for those X7 owners still having connection issues. I'm using iOS 13 Public Beta 2 and my iPhone XS Max reconnects every time. iOS 12.3 would reconnect most of the time but not always so Apple has done something different in iOS 13 PB 2 that has helped. You guys running the Developer Beta might consider joining the Public Beta as a test.

Public beta is just one behind dp...

Thrangster · 07-16-2019, 04:53 AM

Quote:

Originally Posted by toddwalton

My wife is just furious with CarPlay, her iPhone X just refuses to connect when she leaves the driveway, she called me just fuming and demanding I give her back that cheap vent clip mount that I swore to her she'd never need to use again just so she can get Google Maps to help her get where she needs to go.

I cannot believe BMW continues to let this situation fester especially in light of their moronic decision to not allow CarPlay to work in a wired USB fashion. Just dumbfounding. And we're expected to pay $80 a year for this?

Have her try power cycling the phone when in the car to see if that works at least until there is a fix

LittleJoe · 07-16-2019, 06:22 AM

Quote:

Originally Posted by alpha265

CarPlay iOS Developer B3 works flawlessly with iDrive 03/2019.48.

I'm at 03/2019.60 and CarPlay is working great for me also. I'm using an iPhone XS Max.

My dealer called me last week to have me drop of our X7 for another software update. He says the release claims to address iPhone connection issues. I'll post the iDrive version and my experiences after the update is completed (Wednesday, tomorrow) and I've had a few days to test it.

So BMW is actively trying to rid iDrive of these issues but it be much more helpful if they started using the OTA updates feature so all owners could easily access the latest software.

toddwalton · 07-16-2019, 06:51 AM

Quote:

Originally Posted by Thrangster

Have her try power cycling the phone when in the car to see if that works at least until there is a fix

Thanks, but been there done that countless times, rebooted iDrive too, but that’s me who has a bit of patience for tech. My wife, different story. When she’s on her own in the car she just wants it to work. She’s pissed that it’s a $100K car and it’s frustrating her this much. She hates the thing as a result.

And what I know and what frustrates me is that Bluetooth and BMW has been absolute s::t for the past 13 years and they can’t figure this out already. Every BMW I have ever owned has a terrible first year of disconnects and protocol issues and it’s high time they get their act together. This isn’t sophisticated technology anymore.

Thrangster · 07-16-2019, 07:39 AM

Is 3/2019.60 the latest iDrive software? I’m going in next week for an update - I’m on .45 which implies the dealer never bothered to update the car before delivery 10 days ago...

jokinawa · 07-16-2019, 09:26 AM

Quote:

Originally Posted by Thrangster

Is 3/2019.60 the latest iDrive software? I’m going in next week for an update - I’m on .45 which implies the dealer never bothered to update the car before delivery 10 days ago...

Yes but I read somewhere "official" there is one coming out at the end of the month, ginning of next.

I had mine updated to 2019/03.60 last Friday to fix my connected drive remote services.

Thrangster · 07-16-2019, 09:33 AM

Quote:

Originally Posted by jokinawa

Yes but I read somewhere "official" there is one coming out at the end of the month, ginning of next.

I had mine updated to 2019/03.60 last Friday to fix my connected drive remote services.

Intersting - any word on what it addresses - maybe I should wait as I’m going in the 24th at this point...

dmann33 · 07-16-2019, 09:43 AM

Quote:

Originally Posted by jokinawa

Yes but I read somewhere "official" there is one coming out at the end of the month, ginning of next.

I had mine updated to 2019/03.60 last Friday to fix my connected drive remote services.

According to LittleJoe above there is a new version than .60 He has that now and is going back tomorrow to get the newer update. I would love to know what version that is.

Little Joe, did they say what version you were getting?

LittleJoe · 07-16-2019, 10:27 AM

Quote:

Originally Posted by dmann33

According to LittleJoe above there is a new version than .60 He has that now and is going back tomorrow to get the newer update. I would love to know what version that is.

Little Joe, did they say what version you were getting?

They did not say but I'll post the latest version number once they install it.

ppagiga · 07-16-2019, 12:32 PM

Quote:

Originally Posted by toddwalton

Thanks, but been there done that countless times, rebooted iDrive too, but that’s me who has a bit of patience for tech. My wife, different story. When she’s on her own in the car she just wants it to work. She’s pissed that it’s a $100K car and it’s frustrating her this much. She hates the thing as a result.

And what I know and what frustrates me is that Bluetooth and BMW has been absolute s::t for the past 13 years and they can’t figure this out already. Every BMW I have ever owned has a terrible first year of disconnects and protocol issues and it’s high time they get their act together. This isn’t sophisticated technology anymore.

+1

Harrumph!

Thrangster · 07-16-2019, 04:37 PM

Another oddity for me is when I put my XS Max in the wireless charging tray it seems the screen never turns off so I end up not charging or losing charge - anyone else see this?

LittleJoe · 07-16-2019, 05:26 PM

The service manager called to say the update was delayed until the 27th so I rescheduled for the 29th.

alpha265 · 07-17-2019, 12:02 AM

Miraculously my GPS and ConnectedDrive suddenly works. I didn't do anything on my part. Not sure how long this will last. I am surprised that GPS is not working independently from other components.

toddwalton · 07-17-2019, 04:17 AM

Quote:

Originally Posted by LittleJoe

The service manager called to say the update was delayed until the 27th so I rescheduled for the 29th.

Anxiously awaiting your results LJ, please keep us in the loop.

jokinawa · 07-17-2019, 04:59 AM

Quote:

Originally Posted by alpha265

Miraculously my GPS and ConnectedDrive suddenly works. I didn't do anything on my part. Not sure how long this will last. I am surprised that GPS is not working independently from other components.

Can you check your version of software?

ppagiga · 07-17-2019, 07:14 AM

FWIW I’m on an old firmware (last updated end of April) and iOS 12.3.1 and all that stuff works for me. Occasionally need to delete connected drive app from my phone and reinstall it. I always lock my car when I get out (hence disconnecting from vehicle connectivity). And every now and then I reboot I drive.

My point is don’t make an appointment to go in expecting a fix unless you see an internal document representing the firmware update as such. Mine works fine but have no idea why nor does BMW in all likelihood

alpha265 · 07-17-2019, 10:07 AM

Quote:

Originally Posted by jokinawa

Quote:

Originally Posted by alpha265

Miraculously my GPS and ConnectedDrive suddenly works. I didn't do anything on my part. Not sure how long this will last. I am surprised that GPS is not working independently from other components.

Can you check your version of software?

03.2019.48

dmann33 · 07-17-2019, 01:55 PM

After an update today, all my apps are gone and I can’t seem to remember where the current version is shown. ??

jokinawa · 07-17-2019, 05:02 PM

Quote:

Originally Posted by dmann33

After an update today, all my apps are gone and I can’t seem to remember where the current version is shown. ??

General > Remote Software Upgrade

LittleJoe · 07-17-2019, 06:10 PM

Quote:

Originally Posted by dmann33

After an update today, all my apps are gone and I can’t seem to remember where the current version is shown. ??

Are you referring to iDrive or your iPhone?

If iDrive, what update are you referring to?

Did you take it to BMW for the update or was it an OTA update?

Thrangster · 07-17-2019, 06:31 PM

Just updated to iOS 13 DP4 on my XS Max - one test doesn't mean much, but I was able tented the car while connected to my home wifi, and it seamlessly handed off to the BMW wifi/bluetooth and connected with all services working in CarPlay and on the phone. Prior, I could only get this to work (coming from my home wifi) by restarting the phone while in the car in my garage (as though it could not properly handoff to the car wifi)

If this remains consistent, it points to some of the issue at least being an iOS one (or iOS/BMW that Apple had to address)

Still on iDrive .45 for now, software updates scheduled on the 30th...

07-15-2019, 10:25 PM	#111
alpha265 Private 11 Rep 65 Posts Drives: BMW X7 Join Date: Jul 2019 Location: Brooklyn, NY iTrader: (0)	CarPlay iOS Developer B3 works flawlessly with iDrive 03/2019.48.
	Appreciate 0 Quote

07-16-2019, 07:39 AM	#116
Thrangster Private First Class 99 Rep 160 Posts Drives: ‘22 m850 Convertible Join Date: May 2019 Location: New jersey iTrader: (0)	Is 3/2019.60 the latest iDrive software? I’m going in next week for an update - I’m on .45 which implies the dealer never bothered to update the car before delivery 10 days ago...
	Appreciate 0 Quote

07-16-2019, 04:37 PM	#122
Thrangster Private First Class 99 Rep 160 Posts Drives: ‘22 m850 Convertible Join Date: May 2019 Location: New jersey iTrader: (0)	Another oddity for me is when I put my XS Max in the wireless charging tray it seems the screen never turns off so I end up not charging or losing charge - anyone else see this?
	Appreciate 0 Quote

07-16-2019, 05:26 PM	#123
LittleJoe Major 1064 Rep 1,420 Posts Drives: 2023 EQS 580 SUV Join Date: Mar 2019 Location: Reading, PA iTrader: (0)	The service manager called to say the update was delayed until the 27th so I rescheduled for the 29th.
	Appreciate 0 Quote

07-17-2019, 12:02 AM	#124
alpha265 Private 11 Rep 65 Posts Drives: BMW X7 Join Date: Jul 2019 Location: Brooklyn, NY iTrader: (0)	Miraculously my GPS and ConnectedDrive suddenly works. I didn't do anything on my part. Not sure how long this will last. I am surprised that GPS is not working independently from other components.
	Appreciate 0 Quote

07-17-2019, 07:14 AM	#127
ppagiga Major 660 Rep 1,208 Posts Drives: car Join Date: Sep 2018 Location: MARS iTrader: (0)	FWIW I’m on an old firmware (last updated end of April) and iOS 12.3.1 and all that stuff works for me. Occasionally need to delete connected drive app from my phone and reinstall it. I always lock my car when I get out (hence disconnecting from vehicle connectivity). And every now and then I reboot I drive. My point is don’t make an appointment to go in expecting a fix unless you see an internal document representing the firmware update as such. Mine works fine but have no idea why nor does BMW in all likelihood
	Appreciate 0 Quote

07-17-2019, 01:55 PM	#129
dmann33 Private First Class 24 Rep 161 Posts Drives: 07 650i Join Date: Feb 2019 Location: United States iTrader: (0)	After an update today, all my apps are gone and I can’t seem to remember where the current version is shown. ??
	Appreciate 0 Quote

07-17-2019, 06:31 PM	#132
Thrangster Private First Class 99 Rep 160 Posts Drives: ‘22 m850 Convertible Join Date: May 2019 Location: New jersey iTrader: (0)	Just updated to iOS 13 DP4 on my XS Max - one test doesn't mean much, but I was able tented the car while connected to my home wifi, and it seamlessly handed off to the BMW wifi/bluetooth and connected with all services working in CarPlay and on the phone. Prior, I could only get this to work (coming from my home wifi) by restarting the phone while in the car in my garage (as though it could not properly handoff to the car wifi) If this remains consistent, it points to some of the issue at least being an iOS one (or iOS/BMW that Apple had to address) Still on iDrive .45 for now, software updates scheduled on the 30th...
	Appreciate 0 Quote