[Ryan.]

I just got the x7 m60i 2024 came with bowers and Wilkins speaker after 3k miles on it ,speaker above the windshield make noises and buzzing . I brought it to dealer and they didn’t fix the one above the windshield but they replaced the one of the driver door , they said speaker on the door wasn’t working. 2 days later i came to pick up the car and tested, the problem still there so they have to keep the car for few more days to replace speaker above windshield. They said they will not guarantee for my car in the future for speaker because they had to replace for me already. Anyone else has this problem?

[MystroX5]

No, this is not normal but as far as your dealership, they are full of crap. If the part is defective then BMW will cover it regardless if they have to replace it 5 times in a row. Who is to say it’s not installation error from them if it would need replacing again?
You can escalate this to BMW themselves if the dealership gets chippy with you again.

[Propofoln]

Originally Posted by MystroX5

No, this is not normal but as far as your dealership, they are full of crap. If the part is defective then BMW will cover it regardless if they have to replace it 5 times in a row. Who is to say it’s not installation error from them if it would need replacing again?
You can escalate this to BMW themselves if the dealership gets chippy with you again.

This. Change dealerships

[Ryan.]

Originally Posted by MystroX5

No, this is not normal but as far as your dealership, they are full of crap. If the part is defective then BMW will cover it regardless if they have to replace it 5 times in a row. Who is to say it’s not installation error from them if it would need replacing again?
You can escalate this to BMW themselves if the dealership gets chippy with you again.

Thank you for your advice, this is my first Bmw ,so i worried about it after they said not fix it again