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      09-17-2019, 04:16 PM   #1
Jefflikescars
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How long for production of special order?

I placed an order for an M50i on Sep 4th. Dealer told me their next production slot was Oct 14-Oct 22.

Then I was surprised when on Sep 7th they told me it's already in production. Apparently because it's marked as "customer sold" it got moved up. They gave the info for the site so I could watch for production updates.

It's been in the ""Today's the day: your BMW has entered the production queue" since the 7th.

Any idea how long it will take to complete production? I've read about people calling to get updates. Do you just call your dealer or is there someone else to call?
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      09-17-2019, 05:26 PM   #2
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From the day you order to the day it arrives at the dealer about 4-6 weeks. Calling won’t speed up the process so I just check the site twice a day. My order was an edited order that the dealer had in the system so it’s also in production.
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      09-17-2019, 06:47 PM   #3
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I ordered mine Sept 2 and it went into production on Sept 3!! 😊 I called BMW headquarters and was told completion would be today. I just checked online and it is Awaiting Carrier assignment. So I am sure yours will be done soon.
I wonder how long it takes to get to the dealership once it left the factory?
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      09-18-2019, 10:30 AM   #4
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Quote:
Originally Posted by Mjones827 View Post
I ordered mine Sept 2 and it went into production on Sept 3!! 😊 I called BMW headquarters and was told completion would be today. I just checked online and it is Awaiting Carrier assignment. So I am sure yours will be done soon.
I wonder how long it takes to get to the dealership once it left the factory?
I just called in as well. Thanks for the tip. They said it should be done tomorrow, but it could still take 4-6 weeks to arrive.

Once it completes production:
- await carrier assignment (which train will it go on, and when will that train leave - told it could take 14 days)
- next step is the "vehicle processing center" which is a stop somewhere along the way where they do a final inspection to make sure everything works
- from the train it has to be put on a truck to the dealer
- dealer installs privacy glass, paint protection, anything else
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      09-18-2019, 12:50 PM   #5
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Quote:
Originally Posted by Mjones827 View Post
I ordered mine Sept 2 and it went into production on Sept 3!! �� I called BMW headquarters and was told completion would be today. I just checked online and it is Awaiting Carrier assignment. So I am sure yours will be done soon.
I wonder how long it takes to get to the dealership once it left the factory?
Wow, that’s super fast. I ordered two days ago (9/16) and Genius says my build week is 41, which is second week of October. Mine is almost fully loaded M50i.

Last edited by Jarecki; 09-18-2019 at 02:09 PM..
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      09-18-2019, 02:02 PM   #6
p.o.t.u.s
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Quote:
Originally Posted by Mjones827 View Post
I ordered mine Sept 2 and it went into production on Sept 3!! 😊 I called BMW headquarters and was told completion would be today. I just checked online and it is Awaiting Carrier assignment. So I am sure yours will be done soon.
I wonder how long it takes to get to the dealership once it left the factory?
How "complex" was your build? Did you option the DHP/individual leather etc.? I ask because I was scheduled for week 37 production, but have gotten pushed to week 39 with no confirmed production date yet.

I was told the reason for the delay was because of the complexity of my build--which seemed a bit far-fetched as an excuse.

My order was back on 8/19.
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      09-18-2019, 02:33 PM   #7
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Quote:
Originally Posted by p.o.t.u.s View Post
Quote:
Originally Posted by Mjones827 View Post
I ordered mine Sept 2 and it went into production on Sept 3!! 😊 I called BMW headquarters and was told completion would be today. I just checked online and it is Awaiting Carrier assignment. So I am sure yours will be done soon.
I wonder how long it takes to get to the dealership once it left the factory?
How "complex" was your build? Did you option the DHP/individual leather etc.? I ask because I was scheduled for week 37 production, but have gotten pushed to week 39 with no confirmed production date yet.

I was told the reason for the delay was because of the complexity of my build--which seemed a bit far-fetched as an excuse.

My order was back on 8/19.
I don't think mine was overly complicated. It's a 2020 40i. Mineral white with Ivory extended leather. No DHP.

I'm sad to hear it could take another month to arrive. My dealer thought maybe a week. So fingers crossed!
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      09-18-2019, 03:07 PM   #8
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Quote:
Originally Posted by p.o.t.u.s View Post
How "complex" was your build? Did you option the DHP/individual leather etc.? I ask because I was scheduled for week 37 production, but have gotten pushed to week 39 with no confirmed production date yet.

I was told the reason for the delay was because of the complexity of my build--which seemed a bit far-fetched as an excuse.

My order was back on 8/19.
Doesn't seem to make sense based on my build. I got the M50i, with every option except Bowers & Wilkins (regretting that) and Night Vision.

Dealer told me originally I would be 3rd week of October production, and probably receive in November. While production started sooner, it sounds like I still won't get it til late October or early November.
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      09-18-2019, 04:37 PM   #9
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Quote:
Originally Posted by Mjones827 View Post
I ordered mine Sept 2 and it went into production on Sept 3!! 😊 I called BMW headquarters and was told completion would be today. I just checked online and it is Awaiting Carrier assignment. So I am sure yours will be done soon.
I wonder how long it takes to get to the dealership once it left the factory?
What number did you call specifically? Thanks
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      09-18-2019, 04:46 PM   #10
azndailo
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So my order was put in July 12. Didn’t get a production date until 8/21. It completed production on 9/6 or 7. It cleared all QA and QCs and arrived at the dealership on the 14th. Picking it up this weekend. Hope this helps somewhat. It should be starting to ease up until the holidays.
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      09-18-2019, 06:26 PM   #11
Jefflikescars
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What number did you call specifically? Thanks
BMW Genius Hotline — 1.844.4GENIUS (443-6487)
Available Monday through Thursday 9:00am-9:00pm (EST),
Friday 9:00am-6:00pm (EST), and Saturday 10:00am-7:00pm (EST)
If you would prefer to send us an email, please contact bmwgenius@bmwusa.com
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      09-18-2019, 08:22 PM   #12
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Quote:
Originally Posted by Jefflikescars View Post
BMW Genius Hotline — 1.844.4GENIUS (443-6487)
Available Monday through Thursday 9:00am-9:00pm (EST),
Friday 9:00am-6:00pm (EST), and Saturday 10:00am-7:00pm (EST)
If you would prefer to send us an email, please contact bmwgenius@bmwusa.com
Is that different from BMW headquarters?
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      09-18-2019, 08:51 PM   #13
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Quote:
Originally Posted by CruiseControl View Post
Quote:
Originally Posted by Jefflikescars View Post
BMW Genius Hotline — 1.844.4GENIUS (443-6487)
Available Monday through Thursday 9:00am-9:00pm (EST),
Friday 9:00am-6:00pm (EST), and Saturday 10:00am-7:00pm (EST)
If you would prefer to send us an email, please contact bmwgenius@bmwusa.com
Is that different from BMW headquarters?
I called 1.800.831.1117 That worked for me 😊
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      09-19-2019, 02:53 PM   #14
Jefflikescars
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Originally Posted by Mjones827 View Post
I called 1.800.831.1117 That worked for me 😊
mjones82071

Looks like I'm a few days behind you. Mine started the assembly line today and has been moving through. Right now it's on Quality Check.

Let me know what happens with yours! I'll know mine is a couple days behind
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      09-19-2019, 03:46 PM   #15
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I'm right behind you Jeff.
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      09-19-2019, 05:40 PM   #16
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Exciting times for you fellas!
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      09-19-2019, 07:30 PM   #17
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Well, my production is now delayed--again.

Week 40. Is this at all typical? Is there anything I can do?
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      09-19-2019, 07:58 PM   #18
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The wait...
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      09-19-2019, 11:25 PM   #19
Jefflikescars
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Love seeing all of these! If we get enough we'll have the whole production queue!

Exciting to see mine finally move. Today I watched it go from production queue through assembly and now into Quality Check.

Not sure if it's more painstaking to wait for a car to start production, or to wait for a car that you know is sitting there, but you still can't have it!
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      09-20-2019, 05:15 AM   #20
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I just picked up my X7 4.0 special order. Here is my timeline:

Monday Aug 19: Order placed with dealer
Tuesday Aug 20: Received a confirm and production # from BMW
Wednesday Aug 28: Status changed to production started- and stayed in this status until Wed Sept 11

called BMW and they gave me completion date of Sat Sept 7 which eventually got pushed to Thursday Sept 12.

Wed Sept 11: Status changed to entry assembly
Friday Sept 13: Status changed to awaiting carrier assignment

called BMW and they said car was already on the carrier and eta at dealer would be Monday Sept 16

Monday Sept 16: car at dealer
Tuesday Sept 17: Picked up car (northern NJ)
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      09-20-2019, 06:29 AM   #21
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^ One month door-to-door, not bad! According to Genius, mine is going to take closer to two months all-in. I’m in northern NJ too BTW.
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      09-20-2019, 08:12 AM   #22
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Quote:
Originally Posted by greeniegirl21 View Post
I just picked up my X7 4.0 special order. Here is my timeline:

Monday Aug 19: Order placed with dealer
Tuesday Aug 20: Received a confirm and production # from BMW
Wednesday Aug 28: Status changed to production started- and stayed in this status until Wed Sept 11

called BMW and they gave me completion date of Sat Sept 7 which eventually got pushed to Thursday Sept 12.

Wed Sept 11: Status changed to entry assembly
Friday Sept 13: Status changed to awaiting carrier assignment

called BMW and they said car was already on the carrier and eta at dealer would be Monday Sept 16

Monday Sept 16: car at dealer
Tuesday Sept 17: Picked up car (northern NJ)
I'm sure those delays killed you, but 6 days from assembly is amazing! They told me 4-6 weeks still once it finishes...
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