[Slipperyshoe]

As thread really... Had an unlucky 14 days. Stone chip on front, supermarket ding (thanks whoever you are), stupidly put briefcase on boot lid and slightly scratched that, small scratch where my brother in law opened door on a wall (wall won), scratch to rear indicator (cannot work out how in hell that could be possible, let alone how it actually happened). Finally, I managed to reverse into a bit of a tree that was sticking out and have put a dent about size of 50p piece into the plastic bumper or n/s rear quarter, just on the bit where plastic meets metal.

Phoned for repairs...all plastic excluded from policy so no repair to bumper or lens, stone chip repairable but they will not guarantee invisible.

They told me to expect a call in next 2 working days from local company who will pick it up.

I didn't realise it was a 3rd party warranty when I paid the £500 (3yr) policy. If I had I would have set it up myself. That being said has anyone had any good/bad experiences? I'm a little worried as I have heard smart repairs can be detrimental if done badly, having never had one I'm looking for some reassurance!

Just lucky I spotted all of the above within 14 days of doing them or they wouldn't be covered

[teaston]

Wow that's about 5 years of damage done in two weeks! Sounds like you're not in lady lucks good books.

Just about everything BMW offer except servicing is done by 3rd parties: windscreen replacement, alloy wheel refurb, paint protection detailing, insurance etc.