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View Poll Results: Which BMW Service center do you Like/Use | |||
Momentum BMW - Southwest Freeway | 7 | 24.14% | |
BMW of West Houston - Katy | 7 | 24.14% | |
Advantage BMW Midtown | 6 | 20.69% | |
BMW of Houston North | 6 | 20.69% | |
Advantage BMW Clear Lake | 3 | 10.34% | |
Voters: 29. You may not vote on this poll |
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08-22-2015, 12:39 PM | #1 |
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Which Service center do you use/like in Houston
Just wanted to get an idea of which BMW service center people Like and Use.
If you have any comments about your choice, just put it in the post.
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08-22-2015, 01:02 PM | #2 |
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Whilst I will never purchase a car again from Momentum SW (long story and one that is not too uncommon for this dealership in recent years), I have a long standing relationship with Shef at the service center and he has been consistently really good to me over the last 15 years. But imo it takes something like this to recommend a center over another - there are so many variables that usually the personal relationship is what makes the difference.
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08-22-2015, 04:24 PM | #3 |
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I know the a manager at Advantage Midtown and he has always gone out of his way to help when I need appointments, etc.
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08-23-2015, 06:25 PM | #5 |
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My last experience at Midtown sucked. Went in for a 7am oil change. I made a 'Will wait for car" appointment.
At 10.30 i asked where my car was. They said they were working on it and it would be done soon. After asking again at 11am and 11.15 i finally got my car at 11.40. The funny thing is the dash camera showed they didnt even pull my car into the garage until AFTER i asked at 10.30 where my car was. Idiots. |
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09-02-2015, 03:47 PM | #6 |
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I use West as well; what happened in your experience?
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09-06-2015, 10:07 AM | #8 |
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Any good mod friendly CA or techs that people know and recommend to use around here?
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ED 7/7/15, PCD 9/3/15: 2015 F82 AY with Full Blk & CF Trim, 6MT, ZEC, 19" Blk, HK, 2VF, Top & Side Camera's
BMWCCA referral # 385285 |
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09-12-2015, 10:41 AM | #10 |
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ED 7/7/15, PCD 9/3/15: 2015 F82 AY with Full Blk & CF Trim, 6MT, ZEC, 19" Blk, HK, 2VF, Top & Side Camera's
BMWCCA referral # 385285 |
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09-15-2015, 02:47 PM | #11 | |
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Quote:
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09-15-2015, 03:40 PM | #12 |
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Excellent - glad to worked out for you!
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10-02-2015, 10:26 PM | #14 |
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I want to be selfish and keep her to myself but Katherine Dooling at BMW of The Woodlands was amazing today.
It was a last minute appointment so I couldn't get a loaner but she offered to give me a ride to the mall if I didn't want to wait at the dealership. She kept in constant communication of how far along the car was while it was in service, checked in to make sure I was doing ok or if I needed anything, and made every effort to get me in and out as soon as possible. She's been doing this for a while and after talking to her and listening to her advice, I could definitely tell she's focused on customer service and their ownership experience bc she was brutally honest about where the best value was in long term warranty and maintenance plans. Sorry for rambling, I was just smitten by her. Did I mention how charmingly gorgeous she was? |
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10-03-2015, 01:47 PM | #15 |
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WAS? You mean, she isn't gorgeous anymore?
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10-03-2015, 10:37 PM | #16 |
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She was beautiful when I saw her while she was at work.
She probably looks even better dressed up for a night out on the town without having to be in more conservative and business professional attire. Such a pessimistic assumption, but thanks for your good fellowship and grammatical critique. You were very funny in that post, so we can all assume you won't ever be as funny anymore. |
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10-03-2015, 10:46 PM | #17 | |
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11-28-2015, 01:46 PM | #19 |
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Would prefer to do it myself if the warranty wouldn't be voided....
Had a terrible experiences....they over torqued my wheel nuts up to 500ft/lbs!!!!....and it happend already three times. After forwarding my complaint the only thing they said they will look into this. Maybe I should give those mechanics some training how to use a torque wrench and they should not use their air impact hammer wrench on high performance cars!! |
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12-12-2015, 08:53 AM | #20 | |
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10-19-2017, 11:45 PM | #21 |
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Service in Houston
Need to schedule my 1200 Mile Break in service anybody have recent great experiences or recommended service advisors/dealerships in Houston or any ones to avoid!!!! I've previously had good experiences at BMW North but it's been about a year since I took my old BMW up there. Any info on service would be appreciated.
Last edited by Overlord73; 10-19-2017 at 11:46 PM.. Reason: spelling |
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10-28-2017, 02:53 PM | #22 |
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BMW Woodlands
I purchased my 2015 M4 from BMW Woodlands and have used their service department for regular maintenance follow ups without any issues.
And as was mentioned further up, Katherine Dooling is both an excellent Service Advisor and very easy on the eyes (to put it mildly)... |
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