[jd_perspective]

So I purchased my car from a broker who used a dealer in Nebraska. I just got an email from my car telling me to schedule a service for an oil change soon. However I noted that the e-mail is directing me to schedule it with the dealer in Nebraska. How can I change this to direct it to my local dealer?

Yeah yeah I know it doesn't really matter - but I don't feel like having this Nebraska dealer start calling me or anything...

I looked everywhere on my BMW account and can't find anything about Teleservice.

[fusion0389]

Originally Posted by exl_ent_v6

So I purchased my car from a broker who used a dealer in Nebraska. I just got an email from my car telling me to schedule a service for an oil change soon. However I noted that the e-mail is directing me to schedule it with the dealer in Nebraska. How can I change this to direct it to my local dealer?

Yeah yeah I know it doesn't really matter - but I don't feel like having this Nebraska dealer start calling me or anything...

I looked everywhere on my BMW account and can't find anything about Teleservice.

I would call the BMW customer service 1-800 number. They should be able to direct you to the department that can help you change that. Aside from that I would go to my local BMW dealer, i'd think they would be familiar with that feature.

[jd_perspective]

Thanks I'll do that

[jd_perspective]

So I never called BMW but the Nebraska dealer called again and I answered this time. I told her I don't live there and she said she would transfer my account to my preferred dealer. I was told when I go for service just have them "accept" the teleservice account. Hopefully this works and I don't have to call around and jump through hoops.