Best SA at Steve Thomas/Rusnak TO?

DunklerEngelVNV · 08-23-2016, 02:16 PM

My car has been overheating just driving around town in "D" and I'm wondering which Service Advisors are cool with coding/mods at either Steve Thomas BMW in Camarillo, or Rusnak in Thousand Oaks. I have some light coding done to the car, PPK and Alpina flash. Worst case scenario I can undo the Alpina, but I'd rather not. Especially since it's unrelated to my problem.

My car is CPO'd for one more year, so id rather just pay the deductible and get it taken care of at the dealership then try to fix myself. It doesn't look like a coolant issue as levels are good. I'm thinking thermostat or water pump. If anyone has any go to SA's and/or mechanics to see at either dealership, I'd greatly appreciate it!

Thanks! =)

hybridn54 · 08-23-2016, 02:44 PM

SA Robert Hull. TECH Austin Volpe. Rusnak

DunklerEngelVNV · 08-23-2016, 03:02 PM

Thank you!!! I have had Robert before at Rusnak and he was excellent, I will make an appointment with him today. And thanks for the tech recommendation too!

AK. · 08-23-2016, 07:06 PM

Just go to Charlie @ MckennaBMW.. He takes good care of his customers.

Mpowerrr · 08-24-2016, 01:37 AM

Quote:

Originally Posted by AK.

Just go to Charlie @ MckennaBMW.. He takes good care of his customers.

I haven't had luck with him. Sent him a message like 2-3 weeks ago and hasn't responded

AK. · 08-24-2016, 02:04 AM

Quote:

Originally Posted by Mpowerrr

I haven't had luck with him. Sent him a message like 2-3 weeks ago and hasn't responded

Maybe give him a call. He's pretty busy but he can always make things work.

DunklerEngelVNV · 08-26-2016, 01:30 AM

As a follow up, it was the water pump as predicted. Car was dropped off at 8:50, got a nice loaner and car was finished by 3:00 pm. Paid my CPO deductible and I'm good to go! Excellent service by Robert (my third time seeing him, first having my car modified). No fuss over any of my mods/coding and I'm happy. =)

Banana Clipper · 08-26-2016, 11:33 AM

Quote:

Originally Posted by AK.

Just go to Charlie @ MckennaBMW.. He takes good care of his customers.

+1 Charlie is the motha F'n man

hybridn54 · 08-30-2016, 01:43 PM

Quote:

Originally Posted by DunklerEngelVNV

As a follow up, it was the water pump as predicted. Car was dropped off at 8:50, got a nice loaner and car was finished by 3:00 pm. Paid my CPO deductible and I'm good to go! Excellent service by Robert (my third time seeing him, first having my car modified). No fuss over any of my mods/coding and I'm happy. =)

Awesome.

08-23-2016, 02:16 PM	#1
DunklerEngelVNV Krieger 0 Rep 6 Posts Drives: 2011 BMW 335i Join Date: Apr 2013 Location: Ventura County iTrader: (0)	Best SA at Steve Thomas/Rusnak TO? My car has been overheating just driving around town in "D" and I'm wondering which Service Advisors are cool with coding/mods at either Steve Thomas BMW in Camarillo, or Rusnak in Thousand Oaks. I have some light coding done to the car, PPK and Alpina flash. Worst case scenario I can undo the Alpina, but I'd rather not. Especially since it's unrelated to my problem. My car is CPO'd for one more year, so id rather just pay the deductible and get it taken care of at the dealership then try to fix myself. It doesn't look like a coolant issue as levels are good. I'm thinking thermostat or water pump. If anyone has any go to SA's and/or mechanics to see at either dealership, I'd greatly appreciate it! Thanks! =)
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08-23-2016, 02:44 PM	#2
hybridn54 Private First Class 51 Rep 159 Posts Drives: 335i Join Date: Jan 2015 Location: Simi Valley iTrader: (4)	SA Robert Hull. TECH Austin Volpe. Rusnak
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08-23-2016, 03:02 PM	#3
DunklerEngelVNV Krieger 0 Rep 6 Posts Drives: 2011 BMW 335i Join Date: Apr 2013 Location: Ventura County iTrader: (0)	Thank you!!! I have had Robert before at Rusnak and he was excellent, I will make an appointment with him today. And thanks for the tech recommendation too!
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08-23-2016, 07:06 PM	#4
AK. Lieutenant 137 Rep 589 Posts Drives: E90 M3/E92 M3 Join Date: Jan 2015 Location: California iTrader: (3) Garage List 2010 E90 335i [10.00]	Just go to Charlie @ MckennaBMW.. He takes good care of his customers.
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08-26-2016, 01:30 AM	#7
DunklerEngelVNV Krieger 0 Rep 6 Posts Drives: 2011 BMW 335i Join Date: Apr 2013 Location: Ventura County iTrader: (0)	As a follow up, it was the water pump as predicted. Car was dropped off at 8:50, got a nice loaner and car was finished by 3:00 pm. Paid my CPO deductible and I'm good to go! Excellent service by Robert (my third time seeing him, first having my car modified). No fuss over any of my mods/coding and I'm happy. =)
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