THE LARGEST BMW 2-SERIES FORUM ON THE PLANET
| 09-20-2016, 11:46 AM | #1 |
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What happened to ENZO?
I've been trying to reach them for the past month, several emails and voicemail's with no response.
Are they out racing or something? This is not like them. |
| 09-20-2016, 03:02 PM | #3 | |
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| 09-21-2016, 12:56 PM | #5 |
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No response to phone calls for a MONTH? That's an odd way to run a business.
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| 09-26-2016, 07:07 PM | #6 |
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More calls, still no answer. Left another VM again today. They must be getting ready for the big event this weekend surrounding their new turbo package, still.....doesn't help me any.
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wakeofdeath70.50 jeff@autocouture965.50 |
| 09-27-2016, 12:09 PM | #7 | |
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2015 BMW F36 428i JetBlack. Sport Line Edition
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| 09-27-2016, 12:36 PM | #8 |
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Just got off the phone with Enzo, he said they have been crazy busy on the Turbo Package and I believe him. They are great folks, but I did explain that a new customer wouldn't look at it that way.
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CalCarNut1060.50 |
| 09-27-2016, 04:08 PM | #9 |
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I get it..but 'crazy busy' vs not calling back an existing customer isn't the best thing to do anymore given social media and forums like ours...but glad you got a hold of them
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OpenAir432.00 wakeofdeath70.50 |
| 09-27-2016, 07:22 PM | #10 |
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Can you imagine if you had mailed your ECU to them and then you couldn't get them on the phone for a month??
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OpenAir432.00 wakeofdeath70.50 |
| 03-01-2017, 05:46 AM | #12 | |
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I'm going to try and call again today, but I'm not raising my hopes at this point. |
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| 03-01-2017, 08:28 AM | #13 |
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He's on the go kart racing circuit with his son.
Best is to hit him up via facebook msger. We have him in our group chats and hes always around unless he's at the track or with a car. https://www.facebook.com/tunedbyenzo/ 1139 Station Road Medford, NY 11763 (631) 920-6699 Typically replies within an hour Message Now
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| 03-01-2017, 11:27 AM | #14 |
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No excuse..SOMEONE should contact OpenAir re: his tune questions, etc.
Not cool
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| 03-02-2017, 06:20 AM | #15 |
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I was able to reach Enzo via phone yesterday, I'm heading up next week. It's just him and Frank at the new place, so he doesn't have Chris and Renalto answering phones or text like before.
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CalCarNut1060.50 |
| 03-03-2017, 10:19 AM | #16 |
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I don't know any of these tuners, but who uses the phone anymore?
If you called me and left a message I prob. would not notice for a year. Email or message the guy. |
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| 03-07-2017, 07:53 PM | #19 |
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And they should be called out on it..as we've done. That's ridiculous. If you owed them money, I'd bet they'd be calling YOU daily...along with emails, snail mail,etc. Not acceptable.
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| 04-04-2017, 01:31 PM | #21 | |
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