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      09-25-2016, 09:27 PM   #1
dberry08
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Phone Charger

Anyone get the message "moisture has been detected, check your input" when you use either 12v connection? Phone works fine on the USB plug in, just doesn't charge at all. I have a S7 Edge, which I see plenty of people on the board have. Any insight into this problem? It would be nice to be able to charge me phone in my car.
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      09-25-2016, 10:54 PM   #2
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Your phone is giving you the moisture message? Typically this would mean your S7 edge had water get into the phone. Even though the phone is IP68 rated, water can still get in and cause problems.
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      09-26-2016, 11:06 PM   #3
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Thanks for the input. I'm just confused why it only displays that message charging in the BMW.
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      09-26-2016, 11:33 PM   #4
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Quote:
Originally Posted by dberry08
Thanks for the input. I'm just confused why it only displays that message charging in the BMW.
Have you tried a different USB cable?
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      09-28-2016, 10:56 PM   #5
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Quote:
Originally Posted by dberry08 View Post
Thanks for the input. I'm just confused why it only displays that message charging in the BMW.
I've never seen that on my S7, but if it's on the phone, it means that it is detecting an incorrect connection between the pins on its charger port - and they assume it's because you didn't let it dry out properly before plugging it in. Your cable might be bad, or your charger (if you're using a charger in the 12V outlet). Try swapping both, or plugging the USB cable into one of the usb ports directly.
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