Dealer/Service Advisor rec in orange county

kevinf · 10-03-2016, 07:26 PM

Hello Guys. I would like to have some service advisor recommendation in Orange County. Somebody who is able to honest and communicative about any issues on the car. Also would like someone who will genuinely listen to their customers and easy to work with.

Also, this may be a stupid question, but I assume that all the techs and Service advisors know how to drive stick? I have a 228i 6mt.

Let me know your recommendation guys. Also wouldn't mind driving a little bit to LA area if it's worth it.

Charlie@McKennaBMWService · 10-06-2016, 09:51 AM

Quote:

Originally Posted by kevinf

Hello Guys. I would like to have some service advisor recommendation in Orange County. Somebody who is able to honest and communicative about any issues on the car. Also would like someone who will genuinely listen to their customers and easy to work with.

Also, this may be a stupid question, but I assume that all the techs and Service advisors know how to drive stick? I have a 228i 6mt.

Let me know your recommendation guys. Also wouldn't mind driving a little bit to LA area if it's worth it.

You can always come see me, I have plenty of vouch threads. PM for service appointments.

kevinf · 10-06-2016, 07:19 PM

Yeah I've heard of you Charlie. Will definitely consider going to you for my first service. I have a list of things that I've gathered since delivery of car that I want taken care of.

kd0t · 10-06-2016, 11:58 PM

+1 for Charlie@McKennaBMWService

You won't be disappointed!

laurenxesq · 12-17-2016, 11:06 PM

Highly recommend Charlie @McKenna BMW.

justin4 · 01-27-2017, 03:30 PM

I second that.

laurenxesq · 01-30-2017, 01:12 PM

Highly recommend Charlie@McKenna BMW. Just took my M2 to him for the break in service. He performed all required service, plus my request to check the TPM, tire pressure/possible air leak. I got there 5 min after closing to pick up my car, he went above and beyond, he logged back on his computer and printed my paperwork, asked the porter to retrive my car(already stored away for the night; it was closing time) and waited with me to insure my car gets safely back in my hands and everything was to my satisfaction.

Big thanks to Charlie!!!

kevinf · 01-31-2017, 07:44 PM

Hey Guys, thanks for the recommendation. What is the best way to contact Charlie to ask questions besides through phone? I know he must be really busy. and how did you guys make the appointment? DId you guys call his direct number?

thanks

justin4 · 02-01-2017, 11:28 AM

PM him he responds quickly.

kevinf · 02-01-2017, 11:38 AM

Hmm... I have tried to send him a PM a couple days ago but no response...

justin4 · 02-02-2017, 11:59 AM

My last resort was calling and asking for him. He might be off those days you tried contacting him.

10-03-2016, 07:26 PM	#1
kevinf Private 23 Rep 97 Posts Drives: BMW 228i Join Date: Aug 2009 Location: CA iTrader: (0)	Dealer/Service Advisor rec in orange county Hello Guys. I would like to have some service advisor recommendation in Orange County. Somebody who is able to honest and communicative about any issues on the car. Also would like someone who will genuinely listen to their customers and easy to work with. Also, this may be a stupid question, but I assume that all the techs and Service advisors know how to drive stick? I have a 228i 6mt. Let me know your recommendation guys. Also wouldn't mind driving a little bit to LA area if it's worth it.
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10-06-2016, 07:19 PM	#3
kevinf Private 23 Rep 97 Posts Drives: BMW 228i Join Date: Aug 2009 Location: CA iTrader: (0)	Yeah I've heard of you Charlie. Will definitely consider going to you for my first service. I have a list of things that I've gathered since delivery of car that I want taken care of.
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10-06-2016, 11:58 PM	#4
kd0t Banned 137 Rep 627 Posts Drives: M235i Join Date: Oct 2014 Location: SoCal iTrader: (0)	+1 for Charlie@McKennaBMWService You won't be disappointed!
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12-17-2016, 11:06 PM	#5
laurenxesq Banned 167 Rep 358 Posts Drives: 2017 M2 & P car Join Date: Oct 2010 Location: dark angel's cave iTrader: (0)	Highly recommend Charlie @McKenna BMW.
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01-27-2017, 03:30 PM	#6
justin4 Private First Class 14 Rep 119 Posts Drives: m235i white Join Date: Nov 2015 Location: Irvine, CA --> Austin, TX iTrader: (0)	I second that.
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01-30-2017, 01:12 PM	#7
laurenxesq Banned 167 Rep 358 Posts Drives: 2017 M2 & P car Join Date: Oct 2010 Location: dark angel's cave iTrader: (0)	Highly recommend Charlie@McKenna BMW. Just took my M2 to him for the break in service. He performed all required service, plus my request to check the TPM, tire pressure/possible air leak. I got there 5 min after closing to pick up my car, he went above and beyond, he logged back on his computer and printed my paperwork, asked the porter to retrive my car(already stored away for the night; it was closing time) and waited with me to insure my car gets safely back in my hands and everything was to my satisfaction. Big thanks to Charlie!!! Attached Images
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01-31-2017, 07:44 PM	#8
kevinf Private 23 Rep 97 Posts Drives: BMW 228i Join Date: Aug 2009 Location: CA iTrader: (0)	Hey Guys, thanks for the recommendation. What is the best way to contact Charlie to ask questions besides through phone? I know he must be really busy. and how did you guys make the appointment? DId you guys call his direct number? thanks
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02-01-2017, 11:28 AM	#9
justin4 Private First Class 14 Rep 119 Posts Drives: m235i white Join Date: Nov 2015 Location: Irvine, CA --> Austin, TX iTrader: (0)	PM him he responds quickly.
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02-01-2017, 11:38 AM	#10
kevinf Private 23 Rep 97 Posts Drives: BMW 228i Join Date: Aug 2009 Location: CA iTrader: (0)	Hmm... I have tried to send him a PM a couple days ago but no response...
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02-02-2017, 11:59 AM	#11
justin4 Private First Class 14 Rep 119 Posts Drives: m235i white Join Date: Nov 2015 Location: Irvine, CA --> Austin, TX iTrader: (0)	My last resort was calling and asking for him. He might be off those days you tried contacting him.
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