2 and a half days for an oil change...

Ajax-Prime · 04-30-2008, 01:18 PM

is simply...ridiculously...too f*cking long.

I'll borrow the horse from ---->

BMW's "service" philosophy is a joke.

MDCTFTW · 04-30-2008, 01:20 PM

Maybe they're "testing" it on the streets. Be sure to note down mileage before going in.

footie · 04-30-2008, 01:27 PM

Yours is probably the only one they know that will be run in and they may have arranged some test drives for future customers.

Only joking.

AwesomeM3 · 04-30-2008, 01:33 PM

Now I'm dreading taking mine in for the 1200 mile service

Ajax-Prime · 04-30-2008, 02:07 PM

Quote:

Originally Posted by MDCTFTW

Maybe they're "testing" it on the streets. Be sure to note down mileage before going in.

noted

Quote:

Originally Posted by footie

Yours is probably the only one they know that will be run in and they may have arranged some test drives for future customers.

thank gawd the sedan I test drove was still there...

Reedomn · 04-30-2008, 02:11 PM

service...they said they will need it for the whole day...seems weird??!!

nusevad · 04-30-2008, 02:32 PM

Quote:

Originally Posted by AwesomeM3

Now I'm dreading taking mine in for the 1200 mile service

Same here...

Im going to have to remember to reset the Odometer and my speed/fuel consumption on the computer to see if techs are having joyrides in my car.

Maybe plant a small recording device that can record over a long period of time...

Davinhci · 04-30-2008, 03:09 PM

Why so long? mine only took 2 hours. One day is the max but sheit 2 1/2 days is way too long.

Shade · 04-30-2008, 04:05 PM

hide a in-car video camera in the car. :P

spike357 · 04-30-2008, 07:39 PM

Mine took all day. This was a month ago and they still do not have a new oil filter for me.

AlpWtE92 · 04-30-2008, 08:01 PM

Mine took a day and a half - supposedly because they had only one tech at the dealer I went to that was trained to work on the new M3 and he was not available most of the first day. They also ran into some issues with what the key was telling them to service/change and had to try to reprogram the key. Who knows. They did take it for a 4 mile "run-in." That seems a bit far, but not far enough for me to make a huge deal about it. I'm probably going to try a different dealer for my next service.

MDCTFTW · 05-01-2008, 04:00 PM

Quote:

Originally Posted by FifthStreetz

Same here...

Im going to have to remember to reset the Odometer and my speed/fuel consumption on the computer to see if techs are having joyrides in my car.

Maybe plant a small recording device that can record over a long period of time...

No don't do that! Because then they can just reset it when they're done. Just make a note of your stats before going in and perhaps take a pic. Depends how much you trust your dealer though.

Big Windy · 05-01-2008, 04:59 PM

i'd imagine that they don't have the proper filters or other parts and that they are trying to find them somewhere. @fifth, even if you do reset the tripmeter and consumption...what can you do if it turns out they were joyriding? it is kind of one of those shitty situations that you can't fix besides never going back to them again or refusing to pay for the service.

omfsgraffs · 08-19-2008, 06:32 AM

I brought my M3 E90 DCT to be serviced at 1200 miles. I received a call from the service dept stating that they drained the transmission fluid and now they have to get the fluid directly from BMW. The car has been at the service dept for a total of 7 days.

Buffalo · 08-19-2008, 12:53 PM

So guys, when you drop yor car off for service and the dealer says i'll take more than one day, will they provide a loaner?

Ronin13 · 08-19-2008, 09:35 PM

Quote:

Originally Posted by omfsgraffs

I brought my M3 E90 DCT to be serviced at 1200 miles. I received a call from the service dept stating that they drained the transmission fluid and now they have to get the fluid directly from BMW. The car has been at the service dept for a total of 7 days.

It's been a little while since we had a dealer messing with the 'lifetime' DCT fluid. Are you certain they didn't add the wrong fluid before realizing they needed the DCT specific fluid? Hopefully, all they did was drain it. Hate to have another transmission replacement story.

Dascamel · 08-19-2008, 11:07 PM

All I know, going to make sure the transmission doesn't get touched before handing the car over. This fluid fiasco is just sad.

omfsgraffs · 08-20-2008, 06:19 AM

Quote:

Originally Posted by Ronin13

It's been a little while since we had a dealer messing with the 'lifetime' DCT fluid. Are you certain they didn't add the wrong fluid before realizing they needed the DCT specific fluid? Hopefully, all they did was drain it. Hate to have another transmission replacement story.

I called the manager of service dept yesterday and told him it was ridiculous that he had my car for this long. He called me back by the middle of the day to tell me that he was able to retrieve the transmission fluid. Damn it felt good leaving that place reving to 8300 rpm!!

04-30-2008, 01:18 PM	#1
Ajax-Prime Hydrocarbon Man 33 Rep 427 Posts Drives: Still waiting on Stuttgart... Join Date: Mar 2008 Location: Houston iTrader: (3)	2 and a half days for an oil change... is simply...ridiculously...too f*cking long. I'll borrow the horse from ----> BMW's "service" philosophy is a joke.
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04-30-2008, 01:20 PM	#2
MDCTFTW Lieutenant Colonel 123 Rep 1,973 Posts Drives: E92 DCT Join Date: Apr 2008 Location: Norcal iTrader: (0)	Maybe they're "testing" it on the streets. Be sure to note down mileage before going in. __________________ MDCT ... so you can drive and eat a hamburger at the same time.
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04-30-2008, 01:27 PM	#3
footie Major General 1094 Rep 8,013 Posts Drives: i4M50 Join Date: Oct 2007 Location: No where fast iTrader: (0) Garage List 2022 BMW i4M50 [0.00] 2020 BMW M5 Competi ... [0.00] 2008 E92 M3 [0.00]	Yours is probably the only one they know that will be run in and they may have arranged some test drives for future customers. Only joking.
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04-30-2008, 01:33 PM	#4
AwesomeM3 Colonel 1639 Rep 2,775 Posts Drives: F95 X5MC Join Date: Oct 2007 Location: New Jersey iTrader: (0) Garage List 2015 BMW X5 M [10.00] 2020 BMW X5M Compet ... [0.00] 2008 M3 [10.00]	Now I'm dreading taking mine in for the 1200 mile service __________________ 2020 F95 X5///M Competition CarBahn Autoworks Stage 1 \| 2023 Lamborghini Huracan Tecnica
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04-30-2008, 02:11 PM	#6
Reedomn Major 678 Rep 1,469 Posts Drives: Lambo Huracan/RR Velar/C8 Join Date: Feb 2008 Location: Minneapolis iTrader: (15)	Just scheduled the 1200 mile... service...they said they will need it for the whole day...seems weird??!!
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04-30-2008, 03:09 PM	#8
Davinhci Colonel 55 Rep 2,484 Posts Drives: 08 M3 E92 & 08 E70 X5 4.8 Join Date: Mar 2008 Location: Austin, TX iTrader: (6) Garage List 2008 M3 [0.00]	Why so long? mine only took 2 hours. One day is the max but sheit 2 1/2 days is way too long. __________________ 08 E92 AW M3 \| HRE P40 19" \| APE Air Filter \| BMW Performance Grills \| White Side Gills \| CF Mirror Covers \| BMW Performance Pedals \| F1 Pinnacle Tint \| V1 Hardwire \| Dinan Performance Software \| Gintani Exhaust \| H&R Sports Springs \| RPI Scoops \| BMW CF Spoiler \| Challenge Diffuser \| Lux H8 V3 \| LCI Tail Lights \|
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04-30-2008, 04:05 PM	#9
Shade Captain 45 Rep 902 Posts Drives: 12 AW F10 M5 Join Date: Mar 2008 Location: Chicago / Hong Kong iTrader: (1)	hide a in-car video camera in the car. :P __________________ 08 E92 M3 AW M-DCT 09 INDxRENN-SPEC Project GT-R
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04-30-2008, 07:39 PM	#10
spike357 Private First Class 9 Rep 157 Posts Drives: The 1st 2008 e92 M3 in NV Join Date: Dec 2006 Location: Las Vegas iTrader: (0) Garage List 2008 e92 M3 [0.00]	Mine took all day. This was a month ago and they still do not have a new oil filter for me.
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04-30-2008, 08:01 PM	#11
AlpWtE92 First Lieutenant 22 Rep 319 Posts Drives: '08 AW E92 M3 Join Date: Feb 2008 Location: SF / Bay Area iTrader: (0)	Mine took a day and a half - supposedly because they had only one tech at the dealer I went to that was trained to work on the new M3 and he was not available most of the first day. They also ran into some issues with what the key was telling them to service/change and had to try to reprogram the key. Who knows. They did take it for a 4 mile "run-in." That seems a bit far, but not far enough for me to make a huge deal about it. I'm probably going to try a different dealer for my next service.
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05-01-2008, 04:59 PM	#13
Big Windy Major General 152 Rep 5,124 Posts Drives: None Join Date: Mar 2007 Location: Bay Area iTrader: (0)	i'd imagine that they don't have the proper filters or other parts and that they are trying to find them somewhere. @fifth, even if you do reset the tripmeter and consumption...what can you do if it turns out they were joyriding? it is kind of one of those shitty situations that you can't fix besides never going back to them again or refusing to pay for the service.
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08-19-2008, 06:32 AM	#14
omfsgraffs Private 0 Rep 67 Posts Drives: 2008 M3 Join Date: Mar 2008 Location: nyc iTrader: (0)	I brought my M3 E90 DCT to be serviced at 1200 miles. I received a call from the service dept stating that they drained the transmission fluid and now they have to get the fluid directly from BMW. The car has been at the service dept for a total of 7 days.
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08-19-2008, 12:53 PM	#15
Buffalo 10th Planet Jiu-Jitsu 8 Rep 155 Posts Drives: E92 M3 Join Date: Jun 2008 Location: SoCal/Hawaii iTrader: (0)	So guys, when you drop yor car off for service and the dealer says i'll take more than one day, will they provide a loaner?
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08-19-2008, 11:07 PM	#17
Dascamel Lieutenant Colonel 48 Rep 1,664 Posts Drives: 2008 e92 M3, 2010 e91 328i Join Date: Jul 2007 Location: Bakersfield, CA iTrader: (0)	All I know, going to make sure the transmission doesn't get touched before handing the car over. This fluid fiasco is just sad. __________________ 2008 E92 M3 Jerez Black,DCT,Fox Red ext,Prem,Tech,19", ipod/usb, CF roof and trim 2010 E91 328i Space Gray,Black int, M sport, most options 2007 Montego Blue 335i (retired)
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