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      11-13-2017, 03:15 PM   #1
CHITOWN1series
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Hey guys,

I just had my 1200 mile service and they were unable to clear the 1200 mile service message that pops up when you start the car. They said they found that there is a programming recall on the car and they have to reprogram the car.

Anyone else have this issue?

Cheers!

Rob
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      11-13-2017, 03:59 PM   #2
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At first try they couldn't clear on mine too. They managed to do this with another computer which was set on different ISTA language. Weird.
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      11-13-2017, 05:07 PM   #3
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Quote:
Originally Posted by brooke1972 View Post
Not what I want to hear since I'm going in Thursday for my 1200 mile service following a trip to the dragon...
Yeah tell me about it. I? now have to drop my car off to them for a whole day they said. Only time that works for them in the next 3 weeks requires me leaving the car from this Saturday till Monday evening.
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      11-15-2017, 01:40 PM   #4
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This has delayed the delivery of my long awaited LCI M2. It's stuck at the VDC/port until they can flash the software. I'm not sure why they can't ship it to the dealership first. I was told today by a BMW customer service rep that it may take another 2-3 weeks as BMW programmers haven't even completed coding the patch yet to push out across the network. First world problems.

Last edited by BlackCobra08; 11-15-2017 at 01:46 PM..
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      11-15-2017, 01:44 PM   #5
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Quote:
Originally Posted by BlackCobra08 View Post
This has prevented the delievery of my long awaited LCI M2. It's stuck at the VDC/port until they can flash the software. I'm not sure why they can't ship it to the dealership first. I was told today by a BMW customer service rep that it may take another 2-3 weeks as BMW programmers haven't even completed coding the patch yet to push out across the network. First world problems.
So they can't even reprogram the car? So is my dealer just gonna stare at the car and hope it reprograms itself? Haha.
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      11-15-2017, 01:55 PM   #6
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Quote:
Originally Posted by CHITOWN1series View Post
So they can't even reprogram the car? So is my dealer just gonna stare at the car and hope it reprograms itself? Haha.
Unfortunatly that is correct. I've spoken with two reps (who double checked with their supervisors) and my own sales associate. The patch just isn't ready yet. So yea my car is parked just sitting there (with dozens of others too it sounds like) a thousand miles away, waiting for me to drive it. I mean the engine works so I'll take the risk of the screen potentially not waking up or whatever the concern is.
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      11-15-2017, 08:02 PM   #7
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I was at the dealer for the break in service few days ago for my 2018 M2. At first they told me some modules needs to be reprogrammed. They did the break in service but then they told me the reprogramming is not ready yet and they will notify me later.
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      11-15-2017, 11:39 PM   #8
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I called BMW 'Genius' at 3pm (hadn't seen this thread yet) for an update, having heard about this when I called on Monday, and asked him if they had a fix ready for this problem; he responded 'yes' with no hesitation and went on to say that they just need to apply the update to the cars that are held up. I'm leaning towards believing him since he sounded quite certain and it's certainly possible the fix was recently completed and word just hasn't spread far enough yet.

At any rate, my ED car is being held in Jersey for this reason - it's held at the VPC which means it's cleared Customs and the more I think about it, I'm starting to get about this 'cause I don't see it as a safety issue and the car is already my legal property. Plus it's not Customs holding it at this point - it's BMW; I had been waiting quite patiently until I got this info Monday, at which point I simply became a wee bit cranky, but now I'm starting to get irked and if I don't get good info on Friday (when I plan to call again), I just might get pissed. The gubment cleared it, it's my property, so hand it over, BMW, and I'll get this done at the dealer when it's convenient for me - I already drove it over 900 miles (of 1200+ scheduled, but that is another story).

In the end, I'll keep myself in check because (as mentioned)... first world problems.
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      11-16-2017, 12:02 AM   #9
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Quote:
Originally Posted by CHITOWN1series View Post
Hey guys,

I just had my 1200 mile service and they were unable to clear the 1200 mile service message that pops up when you start the car. They said they found that there is a programming recall on the car and they have to reprogram the car.

Anyone else have this issue?

Cheers!

Rob
Common issue with the lci m2 here in europe. They have to remote flash the car via munich, otherwise they can't delete the message.
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      11-17-2017, 12:27 PM   #10
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Just in case anyone hadn't heard, other folks confirmed yesterday that a software update for the new LCI instrument panel is indeed available; just called this morning and it was completed on my ED car yesterday at the Jersey VPC.

http://f87.bimmerpost.com/forums/sho....php?t=1440017
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      11-18-2017, 12:18 PM   #11
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so the gauge cluster issue and now this? seems the LCI is having a lot of software bugs
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      11-18-2017, 12:31 PM   #12
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Quote:
Originally Posted by andrewc89 View Post
so the gauge cluster issue and now this? seems the LCI is having a lot of software bugs
The gauge cluster issue IS this - he's referring to the same thing. And I don't think one (or two) issues makes it "a lot".
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      11-18-2017, 09:22 PM   #13
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Picked up my 2018 M2 at BMW Welt on October 4th and drove 3500 miles in 19 days through six different countries. Got the 1200 mile service done in Stuttgart on October 11th. I never had any problems with the cluster while on the trip. And, yeah, got to drive The Nurburgring on a Sunday afternoon with sun and high clouds; amazing drive once I got over my fear of the other crazy drivers. It. Was. AWESOME!

Right now my car is on the roro "Fidelio" and is pulling into Baltimore tonight. It's supposed to be in Port Hueneme, California around December 3rd and then after US Customs, Department of Agriculture, VPC and a truck ride to Oregon; should be here around Christmas or New Years.
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