No M5 for me yet

sybaek9 · 03-15-2018, 11:43 AM

My M5 (Production completed 1/12, Arrived at Baltimore Port on 2/7) was scheduled for delivery for this Saturday but just received a call from the dealer that the car has been damaged (they think it's been dropped accidentally during loading or something) at the port and can't be released. This car is no longer available.

With limited stock of the M5s and me not wanting to compromise on the specs I've ordered, what are my options?

Any advice would be appreciated.

onfireX5 · 03-15-2018, 12:02 PM

No suggestions, but I REALLY HATE that happened to you. So frustrating .

neohh · 03-15-2018, 12:08 PM

Quote:

Originally Posted by sybaek9

My M5 (Production completed 1/12, Arrived at Baltimore Port on 2/7) was scheduled for delivery for this Saturday but just received a call from the dealer that the car has been damaged (they think it's been dropped accidentally during loading or something) at the port and can't be released. This car is no longer available.

With limited stock of the M5s and me not wanting to compromise on the specs I've ordered, what are my options?

Any advice would be appreciated.

Man that sucks. What did the dealer offers?

Quickburn7 · 03-15-2018, 12:11 PM

Reorder and have the dealer/ Bmw NA give you a massive discount or have them locate a car that is close to your specs and get a large discount

What did your build look like?

sybaek9 · 03-15-2018, 12:21 PM

Quote:

Originally Posted by Quickburn7

Reorder and have the dealer/ Bmw NA give you a massive discount or have them locate a car that is close to your specs and get a large discount

What did your build look like?

How long would a reorder take?

Mine was Alpine white/Black interior. Bi-color 20", Exec Package

sybaek9 · 03-15-2018, 12:22 PM

Quote:

Originally Posted by neohh

Man that sucks. What did the dealer offers?

Nothing yet. What should I expect?

I've actually been using their "courtesy vehicle" for the last two weeks since I did sell my car expecting it to be here by now...

jboud18 · 03-15-2018, 12:42 PM

Reorder and get the exact spec you want. Patience is key. Take that massive discount.

eclipxe · 03-15-2018, 12:44 PM

I'm so sorry to hear, that sucks!

drewzMMM · 03-15-2018, 12:45 PM

Quote:

Originally Posted by jboud18

Reorder and get the exact spec you want. Patience is key. Take that massive discount.

Best advice so far, IMHO.

uniqueMR · 03-15-2018, 01:14 PM

That suck and hurt

TheRealOrosie · 03-15-2018, 01:15 PM

sybaek9 · 03-15-2018, 01:32 PM

I'll keep you all posted on what options I'm presented with from the dealer when I meet with them tonight. They are also in discussion with BMW NA trying to sort out how to best approach this situation.

At the end of the day, I can wait but someone has to pay for my wait especially given the fact that I don't have a car currently.

neohh · 03-15-2018, 05:44 PM

Quote:

Originally Posted by sybaek9

Nothing yet. What should I expect?

I've actually been using their "courtesy vehicle" for the last two weeks since I did sell my car expecting it to be here by now...

I think they will either locate a car with similar specs for you or offer more discount on the reorder. Ask them to throw in some M performance parts while they're at it.

onfireX5 · 03-15-2018, 05:54 PM

Best of luck ! They should step up and locate a car that you like and get it done.

sybaek9 · 03-15-2018, 09:05 PM

Quote:

Originally Posted by sybaek9

My M5 (Production completed 1/12, Arrived at Baltimore Port on 2/7) was scheduled for delivery for this Saturday but just received a call from the dealer that the car has been damaged (they think it's been dropped accidentally during loading or something) at the port and can't be released. This car is no longer available.

With limited stock of the M5s and me not wanting to compromise on the specs I've ordered, what are my options?

Any advice would be appreciated.

:::Update:::

We did find a car in another dealer that is very close to the specs I wanted but if we can't get the car, I will be placing a new order in their April slot.

BMW NA has offered to pay for my first two payments of the vehicle. I then asked if I can do 1 year finance with 0 down and that was denied as they mentioned something "reasonable in the $1500-$2000 monthly payment range. LOL

The dealer is also continuing to provide me a courtesy vehicle which is super helpful.

Overall, very disappointing situation but I have to say that this dealer and their management has been super helpful. I'll need to wait another 2-3 months so I should stop coming to this forum for a while so I don't get so sad seeing all the pictures of the beautiful cars delivered.

Back to drinking and waiting. Cheers.

DallasLife345M · 03-16-2018, 12:25 PM

Quote:

Originally Posted by sybaek9

:::Update:::

We did find a car in another dealer that is very close to the specs I wanted but if we can't get the car, I will be placing a new order in their April slot.

BMW NA has offered to pay for my first two payments of the vehicle. I then asked if I can do 1 year finance with 0 down and that was denied as they mentioned something "reasonable in the $1500-$2000 monthly payment range. LOL

The dealer is also continuing to provide me a courtesy vehicle which is super helpful.

Overall, very disappointing situation but I have to say that this dealer and their management has been super helpful. I'll need to wait another 2-3 months so I should stop coming to this forum for a while so I don't get so sad seeing all the pictures of the beautiful cars delivered.

Back to drinking and waiting. Cheers.

Love the way you think! 1 year, zero down!

BeamerandBimmer · 03-16-2018, 03:13 PM

Quote:

Originally Posted by sybaek9

:::Update:::

We did find a car in another dealer that is very close to the specs I wanted but if we can't get the car, I will be placing a new order in their April slot.

BMW NA has offered to pay for my first two payments of the vehicle. I then asked if I can do 1 year finance with 0 down and that was denied as they mentioned something "reasonable in the $1500-$2000 monthly payment range. LOL

The dealer is also continuing to provide me a courtesy vehicle which is super helpful.

Overall, very disappointing situation but I have to say that this dealer and their management has been super helpful. I'll need to wait another 2-3 months so I should stop coming to this forum for a while so I don't get so sad seeing all the pictures of the beautiful cars delivered.

Back to drinking and waiting. Cheers.

If you have to reorder, I would tell them to create another production slot. Immediately! This is on BMWNA and they need to step up. I'd be sending a certified letter to NJ.

sybaek9 · 03-17-2018, 11:07 PM

I got in the week 14 (first week of April) production slot.

In mean time, we're looking at few options at other dealers that have similar specs to what I previously ordered.

First two months payment free
Courtesy vehicle until M5
Possibly 2 months of waiting
Not the end of the world

But everyday is going so slow...

drexplode · 03-18-2018, 10:23 AM

Quote:

Originally Posted by sybaek9

I got in the week 14 (first week of April) production slot.

In mean time, we're looking at few options at other dealers that have similar specs to what I previously ordered.

First two months payment free
Courtesy vehicle until M5
Possibly 2 months of waiting
Not the end of the world

But everyday is going so slow...

Sounds reasonable and I would be happy with this outcome as long as i have a production number in hand in the next 1-2 weeks.

Mini Me · 03-18-2018, 08:11 PM

Quote:

Originally Posted by sybaek9

I got in the week 14 (first week of April) production slot.

In mean time, we're looking at few options at other dealers that have similar specs to what I previously ordered.

Sorry to hear about your car trouble. Rick Hendrick BMW in Charleston, SC has a white/black M5 w/ black wheels and tinted windows. MSRP 115K. Saw it on Saturday. Give them a call if you wish and ask for John Fulp.

sybaek9 · 03-27-2018, 11:24 PM

Production completed.

Should be here in about a month?

neohh · 03-28-2018, 10:59 AM

Quote:

Originally Posted by sybaek9

Production completed.

Should be here in about a month?

should have it by mid-April if you are lucky.

03-15-2018, 11:43 AM	#1
sybaek9 Private First Class 94 Rep 199 Posts Drives: 2018 M5 Join Date: Nov 2017 Location: Tysons Corner, VA iTrader: (0)	No M5 for me yet - Damaged at port My M5 (Production completed 1/12, Arrived at Baltimore Port on 2/7) was scheduled for delivery for this Saturday but just received a call from the dealer that the car has been damaged (they think it's been dropped accidentally during loading or something) at the port and can't be released. This car is no longer available. With limited stock of the M5s and me not wanting to compromise on the specs I've ordered, what are my options? Any advice would be appreciated.
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03-15-2018, 12:02 PM	#2
onfireX5 Brigadier General 3618 Rep 4,532 Posts Drives: F90M5,F85X5M Join Date: Jul 2015 Location: Va iTrader: (0)	No suggestions, but I REALLY HATE that happened to you. So frustrating .
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03-15-2018, 12:11 PM	#4
Quickburn7 Captain 955 Rep 765 Posts Drives: 2018 Bmw M5 Join Date: Jan 2018 Location: Los Angeles iTrader: (0)	Reorder and have the dealer/ Bmw NA give you a massive discount or have them locate a car that is close to your specs and get a large discount What did your build look like?
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03-15-2018, 12:42 PM	#7
jboud18 Private 15 Rep 56 Posts Drives: F80 M3 Join Date: Aug 2016 Location: Clifton Park, NY iTrader: (0)	Reorder and get the exact spec you want. Patience is key. Take that massive discount.
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03-15-2018, 12:44 PM	#8
eclipxe Private First Class 171 Rep 160 Posts Drives: 2018 M5 Join Date: Nov 2010 Location: Irvine CA iTrader: (1)	I'm so sorry to hear, that sucks!
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03-15-2018, 01:14 PM	#10
uniqueMR Colonel 1881 Rep 2,923 Posts Drives: ... Join Date: Dec 2017 Location: USA iTrader: (0)	That suck and hurt __________________ Currently: '24 Mercedes G63 \| '24 Porsche GT3 RS \| '24 Volkswagen GTI Previous BMWs: 340i, 740i, 745Li, M3, M4 Previous Others: Audi, Ducati, Honda, Infiniti, Land Rover, Mercedes-Benz, MINI, Mitsubishi, Porsche, Toyota, Volkswagen
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03-15-2018, 01:15 PM	#11
TheRealOrosie BMW Fan Boy 446 Rep 1,385 Posts Drives: //M Join Date: Apr 2010 Location: Chapel Hill, NC iTrader: (0)
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03-15-2018, 01:32 PM	#12
sybaek9 Private First Class 94 Rep 199 Posts Drives: 2018 M5 Join Date: Nov 2017 Location: Tysons Corner, VA iTrader: (0)	I'll keep you all posted on what options I'm presented with from the dealer when I meet with them tonight. They are also in discussion with BMW NA trying to sort out how to best approach this situation. At the end of the day, I can wait but someone has to pay for my wait especially given the fact that I don't have a car currently.
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03-15-2018, 05:54 PM	#14
onfireX5 Brigadier General 3618 Rep 4,532 Posts Drives: F90M5,F85X5M Join Date: Jul 2015 Location: Va iTrader: (0)	Best of luck ! They should step up and locate a car that you like and get it done.
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03-17-2018, 11:07 PM	#18
sybaek9 Private First Class 94 Rep 199 Posts Drives: 2018 M5 Join Date: Nov 2017 Location: Tysons Corner, VA iTrader: (0)	I got in the week 14 (first week of April) production slot. In mean time, we're looking at few options at other dealers that have similar specs to what I previously ordered. First two months payment free Courtesy vehicle until M5 Possibly 2 months of waiting Not the end of the world But everyday is going so slow...
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03-27-2018, 11:24 PM	#21
sybaek9 Private First Class 94 Rep 199 Posts Drives: 2018 M5 Join Date: Nov 2017 Location: Tysons Corner, VA iTrader: (0)	Production completed. Should be here in about a month? Attached Images
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