[jchristena]

So, I got my Dinan flash back in December before they had the 3 stages of software. So, since I have only a factory oil cooler, I essentially have stage II. I made an appointment with the dealer to get the rev 2 of the flash to address the low end throttle response. Today, my SA calls me back and says his Dinan expert tells him that the software rev only addresses the automatic (I have 6SP). Obviously they are confused between the update for rev II Stage II, and the very recent update for the automatic.

Do you guys have any SIB numbers I can throw at them to show them the difference? Any recommendations on how I can state the obvious since his "Dinan expert" thinks he knows whats up?

Thanks...it should not be this difficult!

[Bubbles]

Originally Posted by jchristena

So, I got my Dinan flash back in December before they had the 3 stages of software. So, since I have only a factory oil cooler, I essentially have stage II. I made an appointment with the dealer to get the rev 2 of the flash to address the low end throttle response. Today, my SA calls me back and says his Dinan expert tells him that the software rev only addresses the automatic (I have 6SP). Obviously they are confused between the update for rev II Stage II, and the very recent update for the automatic.

Do you guys have any SIB numbers I can throw at them to show them the difference? Any recommendations on how I can state the obvious since his "Dinan expert" thinks he knows whats up?

Thanks...it should not be this difficult!

Search brother

http://www.e90post.com/forums/showth...ight=dinan+tsb

[canesr1]

I would call dinan directly and have them call your dealer. Their contact info is on their website.

[jchristena]

Originally Posted by Bubbles

Search brother

http://www.e90post.com/forums/showth...ight=dinan+tsb

I know how to search, but thanks . I actually have that PDF and sent a copy to my SA last week when I made the appt. Apparently it is not good enough. They are still under the impression that it is only for autos. I was more hoping there was a TSB # to address the auto fix so I could send them both numbers. Didn't see that information via search.

[jchristena]

Originally Posted by canesr1

I would call dinan directly and have them call your dealer. Their contact info is on their website.

Thats probably the best idea. If they still can't figure it out in the morning, I'll give them a call. Thanks for the suggestion.

[Bubbles]

Originally Posted by jchristena

I know how to search, but thanks . I actually have that PDF and sent a copy to my SA last week when I made the appt. Apparently it is not good enough. They are still under the impression that it is only for autos. I was more hoping there was a TSB # to address the auto fix so I could send them both numbers. Didn't see that information via search.

Ok, well it may be time to find a new dealer

[funkdoc]

Originally Posted by Bubbles

Ok, well it may be time to find a new dealer

Or better yet, hop in your car, set your GPS to Morgan Hill, CA, and head West towards the Pacific Ocean. We take care of you and we'll reimburse your gas and your lodging and your pain and suffering. NOT!!!!!!

[StarrDlux]

the paper says revision 1 was recalled due to emission compliance and throttle "lag".

make the read that part out loud to them.

Why is your SA involved? The PA is the guy that does the dinan flash. I just pulled up into a parking spot and they cooked the ecu right there

I guess different dealers do it differently. My dealer is very nice. get to know the guy that flashes your car. you can learn alot about how things work.

One thing i found amazing was the fact that everyone seemed to like their job at the dealer. Even the lady at the food counter. That was very refreshing.

[jchristena]

So, this is the email I received from my dealer this morning. Are they right? Does rev II only cover auto cars? Everything that I have read on here seemed to indicated that rev II applied to manual cars as well....hmmm

John,

After speaking with Sean Wheeler at Dinan I have a bit more understanding of what the issues were with there software. It was explained to me that none of the manual transmission cars were affected with the boost issues or the throttle response issue therefore would not necessitate a reflash. Sean is actually the one over there who discovered the problems with the software. He wrote the bulletin you forwarded to Scott. He can answer any questions you may have about the technical stuff I may not be able to answer. His phone # is 408-779-8584 ext. 115

Apparantly, this is the email from Dinan:
From: Tech Support [mailto:sean.wheeler@dinancars.com]
Sent: Thursday, June 05, 2008 4:27 PM
To: Barnes,Bo
Subject: Re: 335i update/ Jose Malacara



Bo



i had replied to your voicemail, leaving another voicemail



the patch only applies to stage 2 AUTOMATIC cars only.... the manual cars where not effected by the throttle responce concerns OR the boost concerns..



hope this helps



call me back if you have any more questions



Sean Wheeler
Tech Support/Warranty Manager
(408) 779-8584 X115

[canesr1]

Originally Posted by jchristena

So, this is the email I received from my dealer this morning. Are they right? Does rev II only cover auto cars? Everything that I have read on here seemed to indicated that rev II applied to manual cars as well....hmmm

John,

After speaking with Sean Wheeler at Dinan I have a bit more understanding of what the issues were with there software. It was explained to me that none of the manual transmission cars were affected with the boost issues or the throttle response issue therefore would not necessitate a reflash. Sean is actually the one over there who discovered the problems with the software. He wrote the bulletin you forwarded to Scott. He can answer any questions you may have about the technical stuff I may not be able to answer. His phone # is 408-779-8584 ext. 115

Apparantly, this is the email from Dinan:
From: Tech Support [mailto:sean.wheeler@dinancars.com]
Sent: Thursday, June 05, 2008 4:27 PM
To: Barnes,Bo
Subject: Re: 335i update/ Jose Malacara



Bo



i had replied to your voicemail, leaving another voicemail



the patch only applies to stage 2 AUTOMATIC cars only.... the manual cars where not effected by the throttle responce concerns OR the boost concerns..



hope this helps



call me back if you have any more questions



Sean Wheeler
Tech Support/Warranty Manager
(408) 779-8584 X115

That's really weird since I just got reflashed tuesday on my 6MT and the throttle response is DEFINATELY different. I had the original flash back in december. I didn't want to have this new version but they dealer called me and told me about this free update and how I "had" to have it. he said their was something in the new version for emissons too.

[jchristena]

Originally Posted by canesr1

That's really weird since I just got reflashed tuesday on my 6MT and the throttle response is DEFINATELY different. I had the original flash back in december. I didn't want to have this new version but they dealer called me and told me about this free update and how I "had" to have it. he said their was something in the new version for emissons too.

Yea, I'm kind of at a loss for what to do here...

Thanks for the info.

[canesr1]

Originally Posted by jchristena

Yea, I'm kind of at a loss for what to do here...

Thanks for the info.

Here is my dealer's number 1-800-thompson. Ask for Dan. He handles all things dinan. They are one of the largest dinan retailers on the east coast. Maybe he can answer some things for you... it can't hurt
Good Luck

[jchristena]

Thanks...calling now.

[jchristena]

Well, I actually called up Sean at Dinan. At my request he went and checked w/ the software guys about the flash. He came back to the phone and confirmed that I was right and that rev II does cover manual transmissions. He is supposed to be emailing the dealer now to let them know what is up. We'll see what happens.

[canesr1]

Originally Posted by jchristena

Well, I actually called up Sean at Dinan. At my request he went and checked w/ the software guys about the flash. He came back to the phone and confirmed that I was right and that rev II does cover manual transmissions. He is supposed to be emailing the dealer now to let them know what is up. We'll see what happens.

Well, any news???

[jchristena]

Well, after me playing the middle man between BMW and Dinan, it looks like it is all sorted out. I am having the update done tomorrow at 4. We'll se how it goes.

[Robertbog]

Lol I heard steve dinan explain the need for the update for throttle mapping, should be on youtube.

Originally Posted by jchristena

Well, after me playing the middle man between BMW and Dinan, it looks like it is all sorted out. I am having the update done tomorrow at 4. We'll se how it goes.

Gotta love stealerships