UPS bitches

krnshinsa · 06-27-2008, 06:52 PM

So I sold a pair of jeans to this guy in Canada. I went through UPS and told them to mark it as a gift and that the guy in Canada wouldn't be charged. Now I find out that the guy in Canada is being charged $80 to receive the package. I call up UPS customer service and they say that anything over $60 will be charged. WTF I am not paying $80 to ship a fucking 3lb package (told the guy it was 200 shipped and I want to stick to my word). I'm personally going to bitch at the manager on monday at the UPS store

cliffs:
-sent package to guy in Canada
-told he wouldn't be charged
-guy in Canada said he's being charged $80
-both of us pissed

can anyone help me in this situation?

E36_325i · 06-27-2008, 06:56 PM

suck up the shipping cost. customer paid what he was obligated to pay.

DFW_M · 06-27-2008, 07:32 PM

$200 pair of jeans???
WHere did the dollar go...

jaiman · 06-27-2008, 08:09 PM

probably import duty. Surprisingly, UPS won't break the law by marking a commercial transaction as a gift.

takedown8 · 06-27-2008, 08:10 PM

That's why I NEVER use UPS when shipping stuff from the U.S. I learned my lesson a long time ago. They always screw us. They have a handling fee to bring the package across the border, then the duty, then the Canadian taxes, then the Canada Revenue Agency handling fee.

I always ask for USPS shipping, and ask that the value be declared as $20 or less. Even if you get charged taxes, it's only the Canadian taxes and a $5 handling fee. With UPS, their extra fees pretty much double that cost.

So as a courtesy to your Canadian customers, always use USPS. I won't buy from US sellers who insist on UPS.

06-27-2008, 06:52 PM	#1
krnshinsa Captain 71 Rep 606 Posts Drives: e92 335i Join Date: Dec 2007 Location: el ay iTrader: (2)	UPS bitches So I sold a pair of jeans to this guy in Canada. I went through UPS and told them to mark it as a gift and that the guy in Canada wouldn't be charged. Now I find out that the guy in Canada is being charged $80 to receive the package. I call up UPS customer service and they say that anything over $60 will be charged. WTF I am not paying $80 to ship a fucking 3lb package (told the guy it was 200 shipped and I want to stick to my word). I'm personally going to bitch at the manager on monday at the UPS store cliffs: -sent package to guy in Canada -told he wouldn't be charged -guy in Canada said he's being charged $80 -both of us pissed can anyone help me in this situation?
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06-27-2008, 06:56 PM	#2
E36_325i Private First Class 9 Rep 142 Posts Drives: E36 325i + '06 M3 Join Date: Jul 2005 Location: Indianapolis iTrader: (0)	suck up the shipping cost. customer paid what he was obligated to pay. __________________ '06 M3 \| Jet/Cinn \| ZPP \| Xenons \| NAV \| Military Sales.
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06-27-2008, 07:32 PM	#3
DFW_M Major General 1671 Rep 6,589 Posts Drives: Macan GTS Join Date: Jul 2006 Location: Dallas, TX iTrader: (4)	$200 pair of jeans??? WHere did the dollar go...
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06-27-2008, 08:09 PM	#4
jaiman Captain 20 Rep 658 Posts Drives: very fast Join Date: Jul 2007 Location: Toronto iTrader: (0)	probably import duty. Surprisingly, UPS won't break the law by marking a commercial transaction as a gift.
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06-27-2008, 08:10 PM	#5
takedown8 Major 56 Rep 1,068 Posts Drives: 2005 BMW Z4 3.0i Join Date: May 2007 Location: Seattle, WA iTrader: (0)	That's why I NEVER use UPS when shipping stuff from the U.S. I learned my lesson a long time ago. They always screw us. They have a handling fee to bring the package across the border, then the duty, then the Canadian taxes, then the Canada Revenue Agency handling fee. I always ask for USPS shipping, and ask that the value be declared as $20 or less. Even if you get charged taxes, it's only the Canadian taxes and a $5 handling fee. With UPS, their extra fees pretty much double that cost. So as a courtesy to your Canadian customers, always use USPS. I won't buy from US sellers who insist on UPS.
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