Best Service in NJ/NY?

Lmoney783 · 01-02-2019, 03:37 PM

Hey guys, curious if someone who lives in NYC services there cars somewhere good? Curious if someone picks there car up with a loaner? Any recommendations? thank you!

Surge1 · 01-02-2019, 04:35 PM

Quote:

Originally Posted by Lmoney783

Hey guys, curious if someone who lives in NYC services there cars somewhere good? Curious if someone picks there car up with a loaner? Any recommendations? thank you!

Interested as well

BmwGk · 01-02-2019, 09:19 PM

Subscribed

RR-NYC · 01-03-2019, 09:17 PM

I live in Manhattan but I'm not not sure if I understand your question 100%. Are you asking whether there is a dealership that will pick up your car in a loaner and leave the loaner with you? If so, I don't believe they will unless they're willing to go to great lengths to make an exception for you.

I've serviced my cars at BMW Manhattan. They won't even pick up my car but will drop it off in my garage when finished. I don't really need my car so getting a loaner isn't important to me.

My experience with loaners at other BMW dealerships required me to sign rental agreements and leaving a credit card deposit. Not sure if Manhattan requires but being a corporate store, they may not.

ven7782 · 01-03-2019, 09:32 PM

It tough to get a loaner vehicle when you drop your car for service. You have to book well in advance. Let alone someone picking up your car and dropping a loaner. I have heard such service only on ultra high end like Bentley, Lamborghini, Ferrari etc...

mge92 · 01-04-2019, 06:47 AM

BMW of Mamaroneck Service in PORT CHESTER NY. Ask for Arturo and say Marc with the tuned X3 sent you. He will take care of you. The dealer always has some nice loaners like well spec'd loaners!

chris_cee · 01-04-2019, 11:07 PM

Easiest service ever...they come from jersey to Brooklyn with the loaner...no credit card deposit just one signature lol cool loaners usually too just had the x3 m40

Lmoney783 · 01-05-2019, 08:05 AM

Chris, which dealer you speaking of?

Quote:

Originally Posted by chris_cee

Easiest service ever...they come from jersey to Brooklyn with the loaner...no credit card deposit just one signature lol cool loaners usually too just had the x3 m40

ven7782 · 01-05-2019, 08:50 AM

Quote:

Originally Posted by Lmoney783

Chris, which dealer you speaking of?

He has it on the top.
https://www.openroad.com/Open-Road-BMW.html

MystroX5 · 01-05-2019, 09:19 AM

That’s not a lot to ask. My little BMW dealership has a small staff of drivers just for pick up and will drops off vehicles for any service appointment. They will even leave a loaner BMW in my driveway if I request. They even gave me a pre owned i8 as a loaner for half the day while working on finding a specific 50i for me. I think smaller areas care more about their customers and repeat buying than larger cities where customer service is not a serious priority.

apexit · 01-05-2019, 12:50 PM

BMW tenafly has been great with me. I don’t think I’ve ever had to wait over a week for a loaner appointment. I think they do pick ups and drop offs but I’m not sure.

01-02-2019, 03:37 PM	#1
Lmoney783 Second Lieutenant 40 Rep 263 Posts Drives: x5 Join Date: Nov 2018 Location: NY iTrader: (0)	Best Service in NJ/NY? Hey guys, curious if someone who lives in NYC services there cars somewhere good? Curious if someone picks there car up with a loaner? Any recommendations? thank you!
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01-02-2019, 09:19 PM	#3
BmwGk Private First Class 37 Rep 139 Posts Drives: 2019 X5 40i Msport Join Date: Dec 2018 Location: NY iTrader: (0)	Subscribed
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01-03-2019, 09:17 PM	#4
RR-NYC Captain 154 Rep 663 Posts Drives: 2020 X3MC Join Date: Oct 2013 Location: NYC / Miami Beach iTrader: (0)	I live in Manhattan but I'm not not sure if I understand your question 100%. Are you asking whether there is a dealership that will pick up your car in a loaner and leave the loaner with you? If so, I don't believe they will unless they're willing to go to great lengths to make an exception for you. I've serviced my cars at BMW Manhattan. They won't even pick up my car but will drop it off in my garage when finished. I don't really need my car so getting a loaner isn't important to me. My experience with loaners at other BMW dealerships required me to sign rental agreements and leaving a credit card deposit. Not sure if Manhattan requires but being a corporate store, they may not.
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01-03-2019, 09:32 PM	#5
ven7782 Private First Class 51 Rep 129 Posts Drives: 2019 X5 40i, 2017 Q7 prestige Join Date: Dec 2018 Location: Holmdel, NJ iTrader: (0)	It tough to get a loaner vehicle when you drop your car for service. You have to book well in advance. Let alone someone picking up your car and dropping a loaner. I have heard such service only on ultra high end like Bentley, Lamborghini, Ferrari etc...
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01-04-2019, 06:47 AM	#6
mge92 SPEED RACER 375 Rep 740 Posts Drives: BMW X5 M50d BMW M2 CS Join Date: Jul 2012 Location: London iTrader: (2)	BMW of Mamaroneck Service in PORT CHESTER NY. Ask for Arturo and say Marc with the tuned X3 sent you. He will take care of you. The dealer always has some nice loaners like well spec'd loaners! __________________ 2019 BMW X5 M50d Artic Grey \| 2020 BMW M2 CS Misano Blue Incoming - Ginetta G56 GT Academy \| Incoming - BMW X5M Comp Oxford Green RIP - 2020 Mini JCW GP Racing Grey \| RIP - 2013 X3 xDrive28i Carbon Black
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01-04-2019, 11:07 PM	#7
chris_cee Registered 1 Rep 2 Posts Drives: 2016 x6 2019 x5 Join Date: Jan 2019 Location: Brooklyn ny iTrader: (0)	Open road new jersey Easiest service ever...they come from jersey to Brooklyn with the loaner...no credit card deposit just one signature lol cool loaners usually too just had the x3 m40
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01-05-2019, 09:19 AM	#10
MystroX5 Major General 6290 Rep 5,324 Posts Drives: 2020 X7 M50i/ 911 Join Date: Dec 2018 Location: Central Pa. iTrader: (0)	That’s not a lot to ask. My little BMW dealership has a small staff of drivers just for pick up and will drops off vehicles for any service appointment. They will even leave a loaner BMW in my driveway if I request. They even gave me a pre owned i8 as a loaner for half the day while working on finding a specific 50i for me. I think smaller areas care more about their customers and repeat buying than larger cities where customer service is not a serious priority. Last edited by MystroX5; 01-05-2019 at 09:27 AM..
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01-05-2019, 12:50 PM	#11
apexit Captain 214 Rep 981 Posts Drives: 15 SO M3 Join Date: Nov 2007 Location: northern nj iTrader: (-1)	BMW tenafly has been great with me. I don’t think I’ve ever had to wait over a week for a loaner appointment. I think they do pick ups and drop offs but I’m not sure.
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