Remote start not working?

Lmoney783 · 01-07-2019, 07:16 AM

Surprised this is not getting more attention.. has this worked for anyone in the past few days?

wrickem · 01-07-2019, 07:54 AM

Mine is working fine from the app and from the key. I just used it this morning from the app.

Sorry you’re having trouble. Are you doing 3 very quick clicks? Setting departure time on the app?

TK421BMW · 01-07-2019, 07:59 AM

Did you enable it under settings->Data Privacy?

jasrboyd · 01-07-2019, 08:32 AM

Quote:

Originally Posted by Lmoney783

Surprised this is not getting more attention.. has this worked for anyone in the past few days?

Nope from my app remote start isn’t working.

BGT3 · 01-07-2019, 08:42 AM

Quote:

Originally Posted by Lmoney783

Surprised this is not getting more attention.. has this worked for anyone in the past few days?

There's another thread about this connectivity issue and it seems that BMW is aware of it. It might or might not be related to an AT&T issue with BMW.
https://g05.bimmerpost.com/forums/sh....php?t=1569924

2019 x5 · 01-07-2019, 08:48 AM

not working for days....

wrickem · 01-07-2019, 09:01 AM

Damn, I feel lucky. My G05 is in the shop today getting a warning worked out. I hope when I get it back that the remote start still works!

Charles549 · 01-07-2019, 09:19 AM

Quote:

Originally Posted by 2019 x5

not working for days....

Same here.

joeruby1 · 01-07-2019, 09:31 AM

Quote:

Originally Posted by Lmoney783

Surprised this is not getting more attention.. has this worked for anyone in the past few days?

worked first few days from app and remote and then all services stopped working from the app works from remote though

MikeElmendorf · 01-07-2019, 10:33 AM

Not working. Neither is Remote 3d view or the other Connected Drive remote functions. Also not working on my 2018 540 (minus remote start, which it obviously doesn't have). So, this is a BMW/Connected Drive issue, not a 2019 X5 issue (for a change!).

TestnDoc · 01-07-2019, 03:35 PM

Hasn’t worked since I got the dreaded required software update. Stinks

roadkillrob · 01-07-2019, 08:26 PM

Ya mine has stopped also, was working fine last week used it 3 or 4 times, now seems I have the apps back but they broke something more useful - nothing at all seems to work from the app on my phone except the location and it knows mileage and how much gas I have. Same on my wife's phone except her surround view works ok (mine has never) but also she can't remote start, flash lights lock unlock etc. BMW is really blowing it on all this connected stuff.

nyfinest25 · 01-08-2019, 12:00 PM

Mine stopped working after going to .45 update

roadkillrob · 01-08-2019, 08:17 PM

Quote:

Originally Posted by nyfinest25

Mine stopped working after going to .45 update

Mine came with .49 and worked fine for 2 weeks then stopped recently.

MystroX5 · 01-08-2019, 08:36 PM

I believe Monday Dec 31 was when the black out started for most all the remote services except vehicle location and navigation info to vehicle send. You also will see your fuel/range/mileage on the app.

mnewnam · 01-08-2019, 08:43 PM

Quote:

Originally Posted by MystroX5

I believe Monday Dec 31 was when the black out started for most all the remote services except vehicle location and navigation info to vehicle send. You also will see your fuel/range/mileage on the app.

Remote 3D view just worked for me!!!!!! Hadn't worked since the day the outage started...

lumpydog · 01-08-2019, 08:58 PM

Quote:

Originally Posted by mnewnam

Remote 3D view just worked for me!!!!!! Hadn't worked since the day the outage started...

Not working for me....

We all pay for this service. 3 years is included, but BMW should credit us more days for the outages like this....

MystroX5 · 01-08-2019, 08:58 PM

Quote:

Originally Posted by mnewnam

Remote 3D view just worked for me!!!!!! Hadn't worked since the day the outage started...

Just checked mine and 2 out of 4 commands worked. 3D and lights flash worked but it’s having issues again (server connection error) so they are probably working on it now.

MystroX5 · 01-08-2019, 09:00 PM

Quote:

Originally Posted by lumpydog

We all pay for this service. 3 years is included, but they should credit us for the outages like this....

You can count on it. I will be demanding a 30 day extension for no service provided. Same with the WiFi hotspot.

puraj83 · 01-09-2019, 06:57 AM

My remote start via app worked this AM

roadkillrob · 01-09-2019, 07:27 AM

Me too working again

MystroX5 · 01-09-2019, 08:24 AM

3D remote access has been restored for me again. We are making progress.

01-07-2019, 07:16 AM	#1
Lmoney783 Second Lieutenant 40 Rep 263 Posts Drives: x5 Join Date: Nov 2018 Location: NY iTrader: (0)	Remote start not working? Surprised this is not getting more attention.. has this worked for anyone in the past few days?
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01-07-2019, 07:54 AM	#2
wrickem Big Beaver Smile 2101 Rep 3,791 Posts Drives: What he wants to Join Date: Mar 2006 Location: lambertville nj iTrader: (0)	Mine is working fine from the app and from the key. I just used it this morning from the app. Sorry you’re having trouble. Are you doing 3 very quick clicks? Setting departure time on the app? __________________ ______________________________________________ Current- '21 430 , '19 911, 07 M6 ,'17 Jeep Wrangler, "23 Bronco OBXluxsquatch
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01-07-2019, 07:59 AM	#3
TK421BMW First Lieutenant 114 Rep 325 Posts Drives: BMW 328, X5, Z4 Join Date: Jul 2018 Location: Minnesota iTrader: (0)	Did you enable it under settings->Data Privacy? __________________ ____________________ Current: 2019 g05 X5 xDrive40i 2020 f30 440 xDrive Convertible 2004 e85 Z4 3.0
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01-07-2019, 08:48 AM	#6
2019 x5 New Member 6 Rep 23 Posts Drives: 528xi Join Date: Oct 2018 Location: pa iTrader: (0)	not working for days....
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01-07-2019, 09:01 AM	#7
wrickem Big Beaver Smile 2101 Rep 3,791 Posts Drives: What he wants to Join Date: Mar 2006 Location: lambertville nj iTrader: (0)	Damn, I feel lucky. My G05 is in the shop today getting a warning worked out. I hope when I get it back that the remote start still works! __________________ ______________________________________________ Current- '21 430 , '19 911, 07 M6 ,'17 Jeep Wrangler, "23 Bronco OBXluxsquatch
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01-07-2019, 10:33 AM	#10
MikeElmendorf Captain 794 Rep 660 Posts Drives: 2022 BMW X5/2021 M550 Join Date: Jul 2017 Location: Albany, NY iTrader: (0)	Not working. Neither is Remote 3d view or the other Connected Drive remote functions. Also not working on my 2018 540 (minus remote start, which it obviously doesn't have). So, this is a BMW/Connected Drive issue, not a 2019 X5 issue (for a change!).
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01-07-2019, 03:35 PM	#11
TestnDoc Private First Class 91 Rep 130 Posts Drives: 2008 BMW M3 Join Date: Mar 2008 Location: Florida iTrader: (0)	Hasn’t worked since I got the dreaded required software update. Stinks __________________ 22 BMW X7 M50i 24 Porsche Macan GTS 24 MB GLS 580 (wifey) 23 Countryman JW Cooper (wifey)
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01-07-2019, 08:26 PM	#12
roadkillrob Major General 863 Rep 5,448 Posts Drives: 08 335i,22 X3M, 2012 C63 Black Join Date: Jul 2007 Location: Boston iTrader: (15)	Ya mine has stopped also, was working fine last week used it 3 or 4 times, now seems I have the apps back but they broke something more useful - nothing at all seems to work from the app on my phone except the location and it knows mileage and how much gas I have. Same on my wife's phone except her surround view works ok (mine has never) but also she can't remote start, flash lights lock unlock etc. BMW is really blowing it on all this connected stuff. __________________ 2022 X3M Brooklyn Grey 2008 E93 335i FBO 2012 Mercedes C63 Black Series Alanite Grey
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01-08-2019, 12:00 PM	#13
nyfinest25 Private 33 Rep 94 Posts Drives: 2016 X5 Join Date: Oct 2018 Location: NY iTrader: (0)	Mine stopped working after going to .45 update
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01-08-2019, 08:36 PM	#15
MystroX5 Major General 6290 Rep 5,324 Posts Drives: 2020 X7 M50i/ 911 Join Date: Dec 2018 Location: Central Pa. iTrader: (0)	I believe Monday Dec 31 was when the black out started for most all the remote services except vehicle location and navigation info to vehicle send. You also will see your fuel/range/mileage on the app.
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01-09-2019, 06:57 AM	#20
puraj83 Private First Class 80 Rep 190 Posts Drives: 2022 x5 m50i Join Date: Oct 2018 Location: Detroit iTrader: (0)	My remote start via app worked this AM
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01-09-2019, 07:27 AM	#21
roadkillrob Major General 863 Rep 5,448 Posts Drives: 08 335i,22 X3M, 2012 C63 Black Join Date: Jul 2007 Location: Boston iTrader: (15)	Me too working again
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01-09-2019, 08:24 AM	#22
MystroX5 Major General 6290 Rep 5,324 Posts Drives: 2020 X7 M50i/ 911 Join Date: Dec 2018 Location: Central Pa. iTrader: (0)	3D remote access has been restored for me again. We are making progress.
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