[tosborne1971]

Hello everyone - my first post as new owner of a 320d (and a recent convert from Mercedes-Benz!).

I've just collected a 320d SE - gorgeous, except quite disappointed that the iDrive screen had a dead pixel (even if it is barely noticeable).

Talking to my dealer (Victoria Milton Keynes), apparently BMW will replace the TFT panel if you have:

1 green dead-pixel
2 red pixels or
3 blue pixels.

Seems a bit rubbish to me (especially given the small size of the display). I thought everyone would like to know the "official" policy though!

[Costa]

My display had a dead pixel on delivery - the salesman actually pointed it out to me while picking up the car. From memory it was not completely dead - it was one the colours (I think green) that did not work properly.

It took about two months for the new screen to arrive, but the dead pixel was hardly noticeable.

[vivekk]

Originally Posted by tosborne1971

Hello everyone - my first post as new owner of a 320d (and a recent convert from Mercedes-Benz!).

I've just collected a 320d SE - gorgeous, except quite disappointed that the iDrive screen had a dead pixel (even if it is barely noticeable).

Talking to my dealer (Victoria Milton Keynes), apparently BMW will replace the TFT panel if you have:

1 green dead-pixel
2 red pixels or
3 blue pixels.

Seems a bit rubbish to me (especially given the small size of the display). I thought everyone would like to know the "official" policy though!

Official UK policy on carrying out the CIP update & mp3 retrofit on pre-Oct cars seems to be try charging the customer for it, if they can get away with it.
I think they are full of crap.

Viv

Info about the first UK meet is here.